Reviews of Radisson Blu Plaza El Bosque Santiago 4 stars
Manquehue 656, Las Condes, 7570180 Santiago, Chile

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewBreakfast with many options, allergen free included. Clean, spacious and quiet room. Staff is very kind. Hotel is near to various shopping centers and 500 mts from line 1 subway station, it takes you to the main spots in 35 min trip and that's very convenient if you want to avoid spend time in traffic
Didn't find small portions of appetizers at the restaurant menu. Service room took a while, so be prepared to wait an hour to receive your meal.
Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation
“The Wi-Fi was terrible. I couldn’t join meetings because of it. The air conditioning was noisy, like something from the 90s. Breakfast had several options, but the quality was very cheap.”
Thank you for taking the time to share your feedback with us. We are pleased to know that you valued our location. We regret the inconveniences you experienced with the Wi-Fi, air conditioning, and the quality of some breakfast items. Please be assured that your comments have been shared with the corresponding areas as part of our ongoing efforts to improve our services and facilities. We truly appreciate your observations and hope to have the opportunity to welcome you again, offering a more satisfactory stay.
Thank you for taking the time to share your feedback with us. We are pleased to know that you valued our location. We regret the inconveniences you experienced with the Wi-Fi, air conditioning, and the quality of some breakfast items. Plea… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood location and good amenities
Rooms look a bit “tired” and could do with a refresh. They are not well arranged for working in your room and the hotel doesn’t have much space to allow co-working with colleagues.
Thank you for sharing your comments with us. We are pleased to know that you enjoyed our location and amenities. We also appreciate your feedback regarding the room layout and facilities. Your observations are very valuable and have been shared with the corresponding areas as part of our continuous improvement process. We hope to have the pleasure of welcoming you again and providing you with a more comfortable and productive stay.
Thank you for sharing your comments with us. We are pleased to know that you enjoyed our location and amenities. We also appreciate your feedback regarding the room layout and facilities. Your observations are very valuable and have been s… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff and breakfast were nice.
The lack of air conditioning (it was broken for 3 nights) made us sleep with the window open, 10th floor, with a kid in the room. Apart from that, it were in the city, so there was traffic noise and all coming from outside. It’s unbelievable that a hotel with more than 200 guest rooms couldn’t relocate us…
Thank you for sharing your feedback. We are glad to hear that you appreciated our staff and breakfast. However, we sincerely regret the inconvenience mentioned. We have shared your comments with our management team to review and improve. We truly appreciate your feedback and hope to have the opportunity to welcome you back, providing a more comfortable and fully satisfying stay.
Thank you for sharing your feedback. We are glad to hear that you appreciated our staff and breakfast. However, we sincerely regret the inconvenience mentioned. We have shared your comments with our management team to review and improve. We… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBreakfast
Pool, water too cold for this season
Thank you very much for sharing your feedback. We are glad to hear that you enjoyed our services, rooms, and breakfast. Regarding the pool, we would like to inform you that it is maintained at a temperature between 26°C and 30°C to ensure a comfortable swimming experience throughout the year. We appreciate your comments and hope to have the opportunity to welcome you again soon.
Thank you very much for sharing your feedback. We are glad to hear that you enjoyed our services, rooms, and breakfast. Regarding the pool, we would like to inform you that it is maintained at a temperature between 26°C and 30°C to ensure a… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel is comfortable, with well-sized rooms, and noise-isolated windows. It has a good offer for breakfast. The location is close to coffee shops and right next to a beautiful green area.
Mattresses are way too soft for challenging backs. The information when I made the reservation did not mention that 19% tax would be added if the stay was paid in Chilean pesos -it was a very important omission, that completely affected my perception of the hotel.
Thank you very much for sharing your experience with us. We are pleased to know that you found our rooms comfortable, enjoyed the breakfast, and appreciated both the location and the peaceful surroundings. We sincerely regret the inconveniences related to the mattress comfort and the information regarding VAT. We would like to clarify that, in accordance with current Chilean legislation, all national guests and foreign residents are required to pay 19% VAT on the value of their stay. Only non-resident foreign guests are exempt from this tax, provided they present their passport and tourist card (PDI) at check-in and make the payment in U.S. dollars, either in cash or with an international credit card. We truly appreciate your observations, which help us improve the clarity of our communication, and we hope to have the opportunity to welcome you again and provide you with an even more satisfactory experience.
Thank you very much for sharing your experience with us. We are pleased to know that you found our rooms comfortable, enjoyed the breakfast, and appreciated both the location and the peaceful surroundings. We sincerely regret the inconvenie… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewPolite and handful staff team, clean and good looking room, easy location and great breakfast!
Thank you for your kind and encouraging words. We’re delighted to hear that you enjoyed our friendly staff, clean and well-appointed rooms, convenient location, and great breakfast. It was a pleasure to have you with us, and we hope to welcome you back soon.
Thank you for your kind and encouraging words. We’re delighted to hear that you enjoyed our friendly staff, clean and well-appointed rooms, convenient location, and great breakfast. It was a pleasure to have you with us, and we hope to wel… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in April 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFood and the bed was awsome
Nothing
Thank you very much for sharing your positive feedback with us. We are delighted to hear that you enjoyed our food and found the bed comfortable. Your satisfaction is our greatest reward. We look forward to welcoming you again soon.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewThank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the overall quality of your stay, found the room clean and comfortable, and appreciated the breakfast service. Your kind words motivate our team to continue delivering excellent experiences to all our guests. We look forward to welcoming you back in the near future.
Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the overall quality of your stay, found the room clean and comfortable, and appreciated the breakfast service. Your kind words motivate our team … Show more
Reviewed: 11 June 2025 · Stayed in April 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewBreakfast is excellent!! Rooms and beds clean and good size !
Soap and shampoo dispensers should be improved.
Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, especially our breakfast service, the cleanliness and comfort of the rooms, and the attention provided by our staff. We truly appreciate your constructive comment regarding the soap and shampoo dispensers. Please rest assured that we have shared your feedback with the relevant team in order to evaluate improvements in this area. It would be a pleasure to welcome you back in the near future.
Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, especially our breakfast service, the cleanliness and comfort of the rooms, and the atten… Show more
Reviewed: 5 June 2025 · Stayed in March 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewVery clean and great location. Safe and close to parks, supermarkets, shopping centers and the subway. Bonus, the staff was very friendly and helpful.
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you had a great stay and appreciated the cleanliness, convenient location, and the sense of safety in the area. It’s especially rewarding to know that our team made you feel welcome and supported throughout your visit. It was truly a pleasure to have you as our guest, and we hope to welcome you back again very soon.
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you had a great stay and appreciated the cleanliness, convenient location, and the sense of safety in the area. It’s especi… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewGreat location and very comfortable room.
Thank you very much for your kind words. We are delighted to know that you enjoyed our location and found your room to be very comfortable. It is always our goal to provide a pleasant and memorable experience, and your feedback motivates us to continue delivering excellent service. We hope to have the pleasure of welcoming you back soon.
Thank you very much for your kind words. We are delighted to know that you enjoyed our location and found your room to be very comfortable. It is always our goal to provide a pleasant and memorable experience, and your feedback motivates us… Show more