Reviews of Hotel Plaza Ñuñoa 3 stars
Avenida Irarrázaval 3490, Nunoa, 7790825 Santiago, Chile

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Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewBasic but good
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewConveniently located. Breakfast is served 7-10 on weekdays but 8-10 on weekends. The staff does not speak English but communication is okay with translation tools.
The place is too noisy. I can hear noise from nearby pubs until around 2 am. Not good for a business traveler or those with small children.
Reviewed: 11 September 2024 · Stayed in September 2024
Verified reviewFantastic location...!
Internet was bad
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewExcellent location. You have a lot of restaurants, supermarkets, pubs, subway station near of it.
The Soap scent and the quality of the toilet paper.
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewGabriela Martinez from the front desk has an excellent customer service, she has a wonderful attitude, always smiling and willing to help CONGRATULATIONS TO GABRIELA. Well done!!!!
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewThe staff is super friendly and caring.
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 May 2024 · Stayed in April 2024
Verified reviewAverage hotel for the price. It has a good location, within walking distance to the Metro station and Santiago Central Mosque. The rooms are nice and clean, with comfy beds. The breakfast is average, and the staff are very friendly. The staff are also helpful, and one of them speaks English.
There are lots of bars around the hotel, and it can get a bit noisy at night.
Reviewed: 8 March 2024 · Stayed in February 2024
Verified reviewReviewed: 20 February 2024 · Stayed in February 2024
Verified reviewReviewed: 15 February 2024 · Stayed in February 2024
Verified reviewReviewed: 29 January 2024 · Stayed in January 2024
Verified reviewReviewed: 16 December 2023 · Stayed in December 2023
Verified reviewCentral location, close to restaurants, cafes and bars. Good size of room and friendly staff at the reception. Nice terrace for breakfast.
Some deep cleaning would be necessary
Reviewed: 13 December 2023 · Stayed in December 2023
Verified reviewThe staff were friendly and helpful, particularly Steffi at reception. The kitchen/cafe ladies were wonderful. Location had good access to eateries and bars and transport options, such as the Metro.
Didn't know about the 19% traveller VAT until the day before arriving, so that changed the value for money aspect of the original booking. Rooms not as per advertisement in terms of family room facilities and inclusions.
Reviewed: 10 December 2023 · Stayed in December 2023
Verified reviewReviewed: 22 November 2023 · Stayed in November 2023
Verified reviewReviewed: 22 November 2023 · Stayed in November 2023
Verified reviewBreakfast really good with several options, breakfast location good
nothing
Reviewed: 23 October 2023 · Stayed in October 2023
Verified reviewReviewed: 6 October 2023 · Stayed in September 2023
Verified reviewExcellent location great facilities
the keys are old fashioned
Reviewed: 9 July 2023 · Stayed in June 2023
Verified reviewCentral to facilities, banks, shops
Having to sleep with the a/c on, all night to keep warmth in the room.