Reviews of Hotel Bianca Boutique
Bellavista 740, Reñaca, Reñaca, 2540035 Viña del Mar, Chile
#53 of 55 hotels in Viña del Mar
Guests' ChoiceReview Score
Based on 31 hotel reviews
6.9Score breakdown
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Cleanliness
7.4
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Comfort
7.2
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Location
8.2
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Facilities
7.0
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Staff
8.3
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Value for money
7.0
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Free Wifi
6.3
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Showing 1 - 25
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Reviewed: July 2, 2025
Karinaortega
Colombia21 Reviews7.0“Great to sleep in but not to enjoy the place itself”- • Leisure trip
- • Group
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted from a mobile device
Very outdated, water gets bathroom floors wet permanently, floors are damaged bc of that. Very small showers. Living room couch dirty. Beautiful place but it needs a lot of manteinance.
Great host, good breakfast, excelent view, good value for the location, easy to get to.
Stayed in June 2025
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Reviewed: January 21, 2025
Sian
New Zealand14 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Economy Double Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
So many stairs, we had a senior with us and were unaware. Tiny shower box. No tea and coffee or water facilities in the room. The location was close to beach but up a very steep set of stairs at least 100m. Again unaware and difficult for seniors.
Amazing breakfast, fridge in room, stored our baggage ahead of time. Shower had good pressure. Fantastic view.
Stayed in January 2025
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Reviewed: April 13, 2024
Robin
South Africa2 Reviews1 helpful vote8.0“A comfortable, quite and well located hotel!”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The shower was a bit small but apart from that I we were very happy with our stay!
It was close to the beach! The staff were amazing and really helpful! The breakfast was big and they were very generous with the portions and allowed us to drink as much coffee as we liked!
Stayed in April 2024
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Reviewed: March 18, 2024
Nicolás
Chile44 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Economy Double Room with Sea View
- • Stayed 3 nights
I was taking a nap when they called my cell phone to let me know they had free coffee. It´s a nice gesture, but I don´t like that they called me on my cellphone; a message would be nice. The place has an excellent location, but the facilities are old. You need to use the stairs to reach any room. It is not recommended if you have a disability. The fan of the toilet was very dusty; these are minor details, but cleaning it is not hard.
Good location and a good breakfast. I contacted the hotel in advance, telling them I would arrive late, and they didn´t have any problem.
Stayed in March 2024
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Reviewed: February 22, 2024
Juan
Chile31 Reviews2 helpful votes7.0“Good valu for money but needs to update rooms and facilities.”- • Leisure trip
- • Family with young children
- • Quadruple Room
- • Stayed 1 night
Facilities were outdated and are in desperate need of renewal.
Breakfast was ok and nice terrace overlooking the ocean.
Stayed in December 2023
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Reviewed: January 21, 2024
Stephen
United States50 Reviews3 helpful votes7.0“Cute, but not convenient”- • Leisure trip
- • Couple
- • Economy Double Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
Although the hotel has a great ocean view, it's too far up the hill making it way too inconvenient. When my wife and I wanted dinner, the only option was Uber-eats or a 20 minute walk down into town. The owner should consider offering bike or scooter rentals, because it's necessary at this location.
Cute, clean and very comfortable. The bed was nice, and the upper deck terrace was a nice touch to enjoy breakfast with an ocean view.
Stayed in January 2024
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Reviewed: December 31, 2022
Britt
Sweden193 Reviews9 helpful votes6.0“Not worth the price!”- • Leisure trip
- • Family with young children
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted from a mobile device
I tried to contact Biancas House on Whats App and also via Booking.com before check in, but they did not answer.The pictures on Booking.com did not correspond to reality.The place is very worn out. It was not worth the price we paid. The bed was not comfortable.
Breakfast and cleaninglady was nice.
Stayed in December 2022
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Reviewed: November 18, 2022
Belén
Australia12 Reviews6.0“Not the best price quality”- • Business trip
- • Solo traveler
- • Double Room with Private Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
The place isn't as nice as in pictures, not good price quality in my opinion. Everything in the room was too old/worn and the breakfast low quality. The owners should invest a little bit to maintain a more pleasant place. I asked for invoice because was a business trip, the receptionist guy told me he would send it to me but I never got it.
Location on point, nice view. Big and clean room. Breakfast was very decent, but the lady taking care of the place was the best, very kind with guests.
Stayed in November 2022
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Reviewed: January 9, 2025
Tomas
Australia3 Reviews1.0“There was no parking so we could not stay there. We had to look for another accommodation which was”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
There was no parking so we could not stay there. We had to look for another accommodation which was far more expensive from the budget we had.
There was no parking so we could not stay there. We had to look for another accommodation which was far more expensive from the budget we had.
Stayed in January 2025
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Reviewed: October 7, 2024
Skudem
Chile1 review5.0Fair- • Leisure trip
- • Couple
- • Economy Double Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
They changed the breakfast time and allowed late chack out to accommodate the runners participating in the marathon. That was very helpful!
Stayed in October 2024
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Reviewed: May 9, 2024
Clement
France1 review3.0“Ok because we stayed one night. Clearly overpriced. No drinkable water and poor breakfast”- • Leisure trip
- • Couple
- • Economy Double Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
The water was not drinkable and they did not inform us. The breakfast was poor with very unhealthy products. We had to climb very high stairs to go back to the hotel after going out.
The bed was comfortable
Stayed in May 2024
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Reviewed: January 11, 2024
Genoveva
Chile26 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Yes
Stayed in December 2023
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Reviewed: October 16, 2023
Antony
United Kingdom78 Reviews19 helpful votes1.0“Booking.com booked us in a hotel that was closed. Then abandoned us”- • Leisure trip
- • Couple
- • Deluxe King Suite
- • Stayed 1 night
- • Submitted from a mobile device
You booked us a hotel that is actually closed. Please raise this as a formal complaint ….1. We had to call you to tell you about this late on a Saturday evening in Chile. Your operative promised to e mail us alternatives. They never did ……..2. We had to find accommodation ourselves. It cost us £92 which is £22 more than what we had booked with you you…………..3, as it was so late we had to settle for a room on a noisy road and we had only twin beds. The room was dirty and qe had little sleep……4. We had several hours of stress trying to find a room in a country where we do not speak the language. You totally abandoned us.
Property was closed. Booking.com messed up badly
Stayed in October 2023
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Reviewed: March 23, 2023
Sergio
Chile1 review3.0“Place totally overpriced. It is not worth more than half the rate.”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
Samall and badly implemented bathroom. Bedroom small and next to dinner/breakfast hall, lack of privacy and noisy, Really poor breakfast. They have not put any thoguht into the service they provide.
Location
Stayed in March 2023
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Reviewed: February 5, 2023
Jesus
Chile1 review9.0“Very pleasant”- • Leisure trip
- • Group
- • Quadruple Room
- • Stayed 1 night
small parking space
Excellent view, excellent service, excellent host and facilities
Stayed in January 2023
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Reviewed: January 28, 2023
Joy
Chile3 Reviews3.0“Needs improvement and organizational”- • Leisure trip
- • Couple
- • Economy Double Room with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
booking was not the same I asked for at the place
the view was awesome
Stayed in January 2023
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Reviewed: January 11, 2023
Hans
United States4 Reviews1 helpful vote5.0“clean reasonable rooms, but watch out for over charging”- • Leisure trip
- • Couple
- • Deluxe King Suite
- • Stayed 2 nights
Owner charged sales tax (VAT) even though if you american with passport and immigration ticket one is excempt in Chile. Property representative promised to credit my card, but when disputed refused to refund. There are a lot of steps to reach the rooms and no elevator. If your a senior you might have trouble carrying suitcase up. We requested a taxi to go from Vilas del Mar to Santiago Chile Airport. Were quoted 17,000 Chilean Peso but at departure claimed it was 22,000 pesos. My daughter who spoke with owner in Spanish was told max of 17,000 peso. Not very professional, but hen we were the "rich" americans.
We had a choice of rooms both which could accommodate a family. Room was clean and had a nice view of the coastline of Valparaiso.
Stayed in December 2022
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Reviewed: April 23, 2025
Natalia
Chile1 review6.0Pleasant- • Leisure trip
- • Couple
- • Economy Double Room with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: June 26, 2024
Ana
Brazil3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2024
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Reviewed: December 15, 2023
Alejandro
Argentina3 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2023
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Reviewed: November 19, 2023
Ju
Chile6 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveler
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2023
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Reviewed: November 17, 2023
Nadia
Canada8 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Deluxe King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2023
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Reviewed: January 30, 2023
Lucas
Brazil4 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2022
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Reviewed: April 30, 2025
Guillermo
Spain1 review4.0Disappointing- • Leisure trip
- • Family with young children
- • Superior Quadruple Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
Showing 1 - 25
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