Reviews of Wyndham Santiago Pettra 5 stars
Comandante Malbec 12851, 7690286 Santiago, Chile
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe staff is great, the rooms are very clean, the location is great, the breakfast is very good.
I've stayed many times and really liked the place. The unfortunate thing is that the rooms are starting to feel dated: oldish carpeting and decor, odd room lighting design, showers that can flood the bathroom area. It's a hotel in need of some TLC.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewRoom was luxurious and excellent value. Staff were friendly and professional. Evening meal in restaurant was really good. Neighbourhood is peaceful and upmarket, with many external dining and shopping options. Lounge area nice for relaxing or meeting.
Breakfast. Stale bakery... yesterday's. dried cheesecake and croissants, poor selection in general, surprising given the dinner capabilities and quite a let down (and 18 USD approx). Gym more of an afterthought with just a few free weights and cardio machines and one seated row machine.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe room had a good space and the location was great, out of the Santiago traffic.
The breakfast and the restaurant of the hotel serve low quality food with no variety. We would expect a lot more from a 5 start hotel, to be honest this would not be even a 3 starts hotel.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe accommodations, cleanliness, space, comfort, location, staff. Really great hotel.
Nothing. It’s perfect.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewComfortable bed, good design
Could not use the pool because it closes at 6:30pm on Sundays. This should be clearly indicated when booking because it comes as a surprise for an i ternational traveller.
Dear Alexandra, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the comfort of our beds and the design of our hotel. We truly apologize for the inconvenience caused by the pool’s closing time on Sundays. Your observation is completely valid, and we understand how this may have impacted your experience, especially after a long day of travel. We will make sure to review how this information is communicated during the booking process to avoid surprises for our international guests in the future. We hope to have the opportunity to welcome you again and provide you with an even better stay. Best regards Diego Allende Rooms Division Manager
Dear Alexandra, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the comfort of our beds and the design of our hotel. We truly apologize for the inconvenience caused by the pool’s closing time on Sunday… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewOur family had a good time at Wyndham Santiago Pettra. First off, the location was perfect to our needs as it was super close to restaurants, shopping mall and on the way to the mountains for skiing. The facilities are beautiful and fairly quiet at night. The room was really comfortable — clean, cozy, and the bed was amazing after a long day out exploring. We slept so well! The breakfast buffet was very good. Plenty of tasty options, fresh coffee, and a relaxed vibe. Great way to start the day. The staff were super friendly and always happy to help with anything we needed. It just made the whole experience feel welcoming. Also, having parking right on site was a huge plus - no big stress trying to find a spot or worry about the car. Just parked and relaxed. Not sure about the public transportation options in the area, though. All in all, we’d stay here again. It just made our trip that much better.
Our A/C was very noisy when used as a heater, and we ran out of toilet paper because there was no extra roll in the bathroom. They require a pool cap to use their pool, which is very annoying because you have to buy one and it doesn't make much sense.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLocation
Noisy by night
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewLocation
Na
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewEverything
The menu for breakfast is always the same
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewI have stayed at this hotel several times over the past decade, this is the first time under the "Wyndham" brand. Very comfortable and quiet, close to an up-market mall, excellent restaurant and breakfast, efficient and pleasant staff. No complaints at all, recommended without reservation.
Reviewed: 11 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewLocation, facilities, staff
See through toilet door. No bacon and butter available at Breakfast
Reviewed: 20 April 2025 · Stayed in April 2025
Verified review