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Reviews of Refugio Don Natu

Toconao 648, 1410000 San Pedro de Atacama, Chile

#17 of 82 hotels in San Pedro de Atacama

Guests' Choice

Review score

Based on 31 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    9.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 30 August 2025

    10
    Great spot for a group
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Bed sheets initially weren't the best, but after talking to staff they changed them and it was Great

    Great rooms, nice and quiet at night and staff were very friendly and helpful

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Quadruple Room with Private External Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The common areas are not heated and if you come in winter it is a bit cold in the evening

    Very good location close to the city centre, great price, helpful staff. The room was spacious and there were a lot of common areas.

    Stayed in August 2025

  • Reviewed: 30 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    We had difficulties regulating the temperature of the shower. It was either too hot or too cold. We didn't ask for advice though. The kitchen could have a bigger pan.

    Spacious room, good location near to the centre, quiet neighborhood. Clean. We could check in earlier.

    Stayed in April 2025

  • Reviewed: 10 March 2025

    10
    Fab place to stay in San Pedro
    • Leisure trip
    • Couple
    • Quadruple Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    This is a beautiful place to stay. The staff are welcoming. Our room (3) was spacious and the beds were comfortable and warm. The separate toilets and showers allocated to each room were cleaned every day. The shower was always hot. There are tables to sit at or settees to relax in. The shared kitchen with big fridge was good. The location is perfect. Quiet but still only 6 minutes walk from main square. 15 minutes walk to main bus terminal for regular buses to Calama for airport. 5000 pesos each instead of 20,000 pesos each for a transfer .

    Stayed in March 2025

  • Reviewed: 10 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Room too small if you have one suitcase each.

    A lot of shared open space & garden, nice atmosphere

    Stayed in February 2025

  • Reviewed: 7 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom is private, but it is outside the room.

    The kitchen facilities are good. The staffs are friendly and kind. The accomodation has quite places for chilling, perfect for hiding from the heat. We also like the location, nearby from the center but also quiet for you to rest.

    Stayed in February 2025

  • Reviewed: 6 February 2025

    10
    Lovely! I would have loved to stay longer
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 1 night

    nothing

    the staff was always very easy going and ready to help

    Stayed in December 2024

  • Reviewed: 1 February 2025

    8.0
    Overall an excellent stay and would recommend
    • Leisure trip
    • Solo traveller
    • Quadruple Room with Private External Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    It’s quite fresh and pleasant in the AM and evening but stuffy during the afternoon (when I came back after an AM tour to charge my phone). Could do with a fan. No outlets by the bed although there is an extension cable.

    Excellent location: only about a 7-10 minute walk to the Main Street of Caracoles, so peaceful at night. Comfortable bed (I had booked the triple), and quite spacious. Elvira who greeted me was quite lovely and accommodating, and offered me an option of another triple instead of the middle room I picked (2). Immaculate in bathrooms and showers. No issue with hot water save for the final night when it was a bit chilly. Excellent WiFi for video and photo upload. Also lovely outdoor, shaded space to sit and chill.

    Stayed in January 2025

  • Reviewed: 31 January 2025

    9.0
    Lovely quiet stay in San Pedro
    • Leisure trip
    • Couple
    • Quadruple Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    A fan in the room would help make it even better :)

    The staff were so lovely! Very quiet home in a nice quiet area. Great full kitchen with tea, coffee, pots and oil. They let us park our car behind the gated fence. Beds were comfortable.

    Stayed in January 2025

  • Reviewed: 28 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private External Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The shower could be a little temperamental with the hot water but its a minor problem.

    Really nice property with large and clean rooms. Really quiet at night for a good sleep before your tours. Well equipt kitchen and clean bathrooms. Large common areas. Well located for tour pickups and a short walk from the main street. Really friendly staff.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 1 night

    A great condo for a family of three with kitchen and living area in the 1st floor and bedroom upstairs, Clean and comfortable. A great stay!

    Stayed in December 2024

  • Reviewed: 17 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    nothing!

    spacious Rooms and helpful host!

    Stayed in December 2024

  • Reviewed: 19 October 2024

    10
    Momanddaughterfun
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was above expectations

    Super helpful host

    Stayed in October 2024

  • Reviewed: 15 October 2024

    9.0
    A bit far away but comfortable!
    • Leisure trip
    • Couple
    • Quadruple Room with Private External Bathroom
    • Stayed 3 nights

    It's a bit far away from the Main Street.

    Realised what is a private bathroom but outside your room! The bathrooms are located outside the rooms and are separated, marked your room number, and you must go to the one with your room no. It's clean! The room is comfortable and the common area is big with tables!

    Stayed in September 2024

  • Reviewed: 29 August 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Quadruple Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable room with hot water, heating and everything you need. Kitchen is well equipped and great for cooking your own meals

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, nice position and cozy room with electric heater

    Stayed in August 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Cozy with external en suite shared kitchen and living room

    Stayed in April 2024

  • Reviewed: 23 December 2024

    3.0
    I would never stay there again and I would NOT recommend it.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was really awful. Broken shower head, unclean bedding and linens, only one bath towel each (no face towel or bath mat). No coffee or tea. Overpriced.

    The owner was attentive and contacted and responded to our questions.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Quadruple Room with Private External Bathroom
    • Stayed 1 night

    This place is more like an airbnb than a hostel. There is no reception, and when I arrived there was nobody there to let me in. When I returned an hour later I had to knock on the door again for ten minutes before finally someone showed up to check me in. There was no hot water in the shower. At some point the key got stuck in the lock of my door, and since there was no staff to help me out I was unable to leave until checking out... Not comfortable

    Clean and good location close to the center of the village

    Stayed in October 2024

  • Reviewed: 23 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 4 March 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 12 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 24 December 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Quadruple Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 5 December 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Quadruple Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

Showing 1 – 25

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