Reviews of Remota Patagonia Lodge 4 stars

Unusual and beautiful architectural building complex. Great views of Lake. Comfortable beds. WiFi terrible in room. Only able to use WiFi in common areas which had comfortable seating. Needs covered access to swimming pool given the weather conditions being cold and windy most of the time. Virtually no one dared venture outside to use the building with the pool. Quite a pity. We paid half board and were delighted with the 3 course dining options available every night which included a glass of wine. Would have been nice to have a small fridge and tea/coffee making in room. Lighting in bathroom very poor. A bit of a walk into town. We paid extra for packed lunches for one of our tours. Not bad.

This lodge is beautiful! The architecture is stunning, as are the decorating choices. Really enjoyed the spa and sauna area, as well as dinner and breakfast. After a week of hiking, the comfortable bed, awesome shower and delicious food was a welcome way to end our vacation. The staff was kind and welcoming. This was one of the cleanest hotels I have stayed in. The staff was cleaning floors and common areas regularly so the entire space was shiny and clean. I would absorbed stay here again and recommend it to anyone.

I have no negatives about this hotel.

Beautiful rooms and communal areas with gorgeous views over the water and mountains beyond. Enjoyed watching the light change over the water.

Don’t come here for the spa, although it looks lovely it isn’t well run. The indoor pool is pleasant but the outdoor jacuzzi wasn’t hot so we couldn’t use it and no explanation of when it would be hot. The sauna was good and hot (mixed sauna in the men’s changing area, the women only sauna in the women’s changing area wasn’t as hot but that might suit some people). Unfortunately the next morning the women’s sauna was hardly warm and the mixed sauna wasn’t on, I had to ask them to turn it on. We only had an hour before needing to go and checkout so it didn’t get up to temperature in that time. Both days the showers in the men and women’s bathrooms didn’t have hot water.

The lodge is very pretty. The decoration is beautiful. The bed is very comfortable and the views are amazing from both the facilities and the room. The staff at the restaurant were very nice. The dinner buffet was very good, nice selection of Chilean wines.

• Their policy is not to have wifi in the rooms. We were okay with that, a little detox can be nice. However, wifi signal was quite poor in the common areas. • The staff at the reception was not particularly hospitable or warm. They were helpful though. • FYI - Laundry service was quite expensive (almost 3,000 pesos for a piece of underwear) We were also not happy with the spa facilities and services. There were small details that did not allow us to fully relax: • You have to walk outside for a minute from the hotel to the spa which was not very nice as it was raining and very windy. They could offer an umbrella to walk outside for example. • It was quite cold inside the spa facilities. Some people (including us) had to ask for an additional towel to get covered from the cold but after a couple of people asked they mentioned out of the blue the policy was to give 1 towel per person. • There was no hot water in the showers of the spa during our stay - even after complaining about it. The staff pretended that it did work. • The unisex sauna was turned off so it took a while to get warm. • The bowl and spoon to pour water on the coals in the sauna were broken. • We got two massages of 50 min. After the massage therapists were 10 min late, we both got our massage. • My partner’s therapist got confused and stopped the massage after 30 min and left the room. My partner told her that the massage was 50 min so she continued but did not follow the massage style my partner requested. • We also had some difficulties in booking a massage even if we asked it in advance via Booking. All in all, the hotel is nice but needs some improvements in the spa area.

no wifi in the room and in common places not so good

We came to Remota to relax after running all over the country, to include Patagonia. We loved that it was in walking distance to the town, had a spa, where we enjoyed a wonderful massage, and had incredible views! Food was excellent, too! There are many places in the lobby ( check out the second floor, too) to read and relax. We had a slight issue with something not working and the manager, Carmen, went above and beyond to solve the issue and compensate us for it. We recommend staying here.

Rooms and breakfast were great

Unfortunately, the service in the hotel was very poor: - I contacted the hotel ahead of the stay to reserve a table for dinner, book spa services and inquire about the laundry turnaround time. All of these were declined by the hotel saying I should ask during checkin. Consequently, we had to look in town for dinner, spa and laundry, which made the whole stay at this expensive hotel pointless. - There was NO WIFI IN THE ROOM - In the spa, I was not allowed to use the jacuzzi as it is required to pre-book it. However, the jacuzzis were empty at that time and no one told us about this stupid requirement before. Also they refused giving me a second towel, which is ridiculous for a spa with a sauna, where people naturally need two towels. Finally, the sauna was in very poor condition and had no sound isolation, so I was able to hear the conversation among the staff loud and clear. Overall, I can only say: DONT STAY HERE

Rustic alpine lodge appearance. Large rooms. Close to airport and city center

No elevators. Stone floor corridors sloping. No marking on edges where floor dropped off. A tourist almost fell. Lighting in the room was poor.

Beautiful property great views excellent location in nature.. facilities were perfect

Loved everything

Beatiful views, large bedroom and very good breakfast

No wi fi in your room, dinner is really bad, soups were so salty, you cannot even eat them. Overall it was interesting experience but didn't worth the money

The unique location

The WiFi only worked in common areas like lobby. Also property grounds were not safe is someone had mobility issues. No elevator, no guests rails on ramps. Floor was very slippery Not ADA at all.

design and Batman

Shower had no wand and pool could have been a bit better filtered

It is beautiful and the staff was very friendly. The pool was nice and the food is good

The hotel is a mile and a half from town which is just far enough that going to get dinner without a car is a little hard. The walk takes you up their narrow, windy driveway and cars go very fast past you with low visibility. The hotel restaurant is often full with large tour groups so options are limited.