Reviews of Solace Hotel Santiago 5 stars
Monseñor Sotero Sanz 115, Providencia, 5550000 Santiago, Chile
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe hotel is modern, looks very new, has a very good location in a calm street. The breakfast is very good as well as the drinks included daily in your fridge
In general the staff was not very much informed about general stuff about the hotel and looked new. Also the waiter at the rooftop restaurant completely messed up our order when we went for dinner
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood breakfast, excellent free coffee, sizeable room and bathroom, kind and well-organized staff.
Reviewed: 16 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in June 2025
Verified reviewroom was spacious and very clean. The bed was so comfortable and there was no sound of the other guests . Dinner was amazing and the staff are so friendly.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewAmazing hotel and amazing staff
Just the pool not being heated during winter. Noone uses it
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewGood location
If you don’t have a credit card expect to be charged an additional 19% on top of what booking.com quote. Very frustrating check in as only a credit card or cash in USD can be used to get the expected price.
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe staff was really nice at the breakfast , they wait for us even if the breakfast was already over
The rooms where extremely hot and the air conditioning didn’t work properly or wouldn’t cool the room down
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewEverything
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewThe wifi was down for a period of the stay
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewGreat location. Good sized room. Comfy beds. Excellent rooftop pool and gym area.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewGreat location and commodities in the room, like water and coffee.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewVery quiet and comfortable hotel, close to great cafes and restaurants.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewFlexible check in and check out. Great staff.
The breakfast lacked variety in fruit and the eggs and bacon were not warm.
Reviewed: 25 May 2025 · Stayed in March 2025
Verified reviewGreat location, good staff, decent sized room and good breakfast.
Nothing
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThis hotel was the solace we needed. To be honest we've had a string of bad luck since arriving into Santiago. It was only at this hotel that we felt really looked after. The staff and facilities are exceptional. Breakfast buffet is very good, gym and pool was great and top level bar/restaurant was amazing. We wished we had stayed longer.
For foreign visitors please make sure to bring the PDI slip that was given to you at airport customs to hotel so that you don't get charged tax for your stay.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewLarge room in perfect location
Nothing