Breakfast was very good. Spacious rooms. Great location.

Stayed in March 2025

The room was big and comfortable with small kitchenette. The only thing that would be nice is to have more than one glass, one plate and one set of cutlery per person. Breakfast was ok, although a bit strange that we couldn't take things on our own. We had to go to the table with breakfast options and ask staff to put it on our plate.

Stayed in December 2024

The breakfast may much more rich...

Location was excellent..The room was fairly nice and clean..

Stayed in January 2025

Lobiye is too small.

Location. Cleanless

Stayed in January 2025

a few details in the room need maintenance. area seems isolated at night

comfortable, centric location

Stayed in January 2025

No expresso coffee in the restaurant, even if you ask to pay.

The location in the city center, and the staff was very kind, especially the guy at the reception, and Alfredo, the guy who works as a porter. He spent some time helping us to set up telephone card. The restaurant on the top is also very good. Since there are no restaurants in that part of town that stay open longer, I recommend the restaurant on the 7th floor. The food is good and not expensive, and the atmosphere and staff are very kind. The beds are good and the rooms are spacious, they are small apartments.

Stayed in November 2024

glúten free bread

Stayed in October 2024

Santiago did not excite me in the least. Area around the hotel seems relatively safe during the day but less so at night. At least 100 eye-testing and glasses-selling outlets in the nearby streets, and not much else. So if you have eyesight problems, this is the place for you. Otherwise I suggest to give the city a miss entirely.

Quiet and exceptionally clean in a central location. Nice roof-top restaurant that attracts a mainly non-resident clientele, which I suppose is a good thing. Close to metro, which is fast, cheap and efficient.

Stayed in April 2024

breakfast was ok, Wi-Fi was not good in our corner room.

excelent location,good room

Stayed in April 2024

A bit challenging communicating with the hotel prior to our stay. Possibly it was the language difference, possibly website confusion as to whether I was speaking to booking.com or directly to the hotel. We were kept well informed about our reservation, however.

The restaurant location was great for breakfast, with windows all around to look out. Breakfast was pretty standard for ‘breakfast included’ hotels. Room was just fine except the toilet seat was broken. Perfect location for walking about the town - near many important sites.

Stayed in March 2024

Neighborhood was a little sketchy-neighbors are a strip club and a sex shop.

Comfortable room and good breakfast.

Stayed in March 2024

There was music going all night, even at 5am when getting up to go on tours.

Location was good, close to Plaza De Armas. Good size room with kitchen. Bathroom bit small tho.

Stayed in April 2024

These are minor issues, but I was upset with charging me 2 thousand pesos (2€) per coffee capsule used in the room at check-out, as there was no warning that they were not ammenities offered (the minibar it's usual but coffee capsules!?). There was a water boiler but no tea in the room (but they had tea in the breakfast area !?). Other than that, fantastic!

Fantastic hotel in Santiago, great location, very friendly staff, the rooms were spacious and very clean, with a large bed, kitchen utilities and dinner table. Loved that it even had a capsule coffee machine and a water boiling jar for breakfast.

Stayed in April 2024

Strip club music from next door could be heard in the room from 4pm to 5am. We had earplugs so didn't effect our sleep, but if you didn't, it would be a nightmare. Generally a noisy hotel, could hear staff walkie talkies and doorbell regularly.

Very spacious room, with a microwave and air conditioning. Location was super - close to everything and felt safe in the area (albeit we weren't out late at night). Breakfast was tasty and plentiful, nice setting on the roof terrace.

Stayed in March 2024

Super huge room, comfy bed, clean bathroom, nice and helpful staff, perfect location, great price. In my opinion the best choice in Santiago (I've been to 4 different places here so fare).

Stayed in March 2024

no flexibility

Location

Stayed in March 2024

Wifi is poor

Location

Stayed in February 2024

Very poor breakfast

Very good location, large room with all facilities, comfortable bed, functional bathroom

Stayed in February 2024

Had trouble with our room key at times but the staff were always available to help.

Free breakfast was good, wonderful location in Santiago.

Stayed in January 2024

Loved the quality of the room and food. Restaurant and bar employees are extremely attentive.

Stayed in January 2024

Good place to stay. Clean and good location. Breakfast great and staff very friendly

Stayed in January 2024

It was over a strip club haha. I was afraid it would be loud since I stayed directly over it but you don’t hear it. I also didn’t really see anything so the most uncomfortable thing about it is simply knowing.

The amenities and breakfast were wonderful. They had things like combs, shaving set available and it was nice and quiet, even on the second floor. Breakfast is on the rooftop where you can’t get a peek at Sta Lucia hill and the fool was good.

Stayed in December 2023

The gentleman at the reception said they preferred that I pay the room fee ($51.50) in U.S. dollar, yet they did not have change. I opted to pay in credit card, but could have paid in cash if they had change. Be careful of using anything in the mini-fridge or even the coffee/tea as they will charge you. I did not use anything, so I was not charged extra, but just be aware.

I stayed just one night as this was one of the few places in the Lastarria area that had 24/7 reception to allow for late check-in (my flight arrived at midnight and I didn't get to the hotel until 2:00am). The room was bigger than expected with two twin beds, a bathroom, and a kitchenette area complete with dining table with glassware. It felt almost like an apartment! Breakfast was served on the rooftop terrace and was complete with eggs, cheese, pastries, fruit, juice, and coffee. Very impressive for a free breakfast!

Stayed in December 2023

It's above a night club with loud pulsing music going all night. I could sleep fine, but others may have issues

Very big, clean and nice rooms. Easy check in process

Stayed in December 2023