Reviews of Hotel Sommelier Agustinas
Agustinas 694, Santiago City Centre, 8320000 Santiago, Chile

Loading
Guests also reviewed these properties:
Kraków, Poland
Windermere, United Kingdom
Kyoto, Japan
Sissi, Greece
Langenegg, Austria
Noci, Italy
Guarujá, Brazil
Niort, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe staff were amazing
The bathroom hadn't been cleaned, we let the staff know and they were super helpful and moved us to a bigger room. The bed was not very comfortable.
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in February 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewBreakfast was very good. Spacious rooms. Great location.
Reviewed: 6 March 2025 · Stayed in December 2024
Verified reviewThe room was big and comfortable with small kitchenette. The only thing that would be nice is to have more than one glass, one plate and one set of cutlery per person. Breakfast was ok, although a bit strange that we couldn't take things on our own. We had to go to the table with breakfast options and ask staff to put it on our plate.
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 February 2025 · Stayed in January 2025
Verified reviewLocation was excellent..The room was fairly nice and clean..
The breakfast may much more rich...
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewLocation. Cleanless
Lobiye is too small.
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewThe exterior may not matter as much as what is inside. Modern updated bathroom with German technology, a wonderfully humane team of staff at the front desk and rooftop bar-restaurant, kudos to the back-of-the house for the food quality and presentation and a gentle soul of the bar men! The location depicts Santiago city with the CBD(central business district), red light area, museums, parks, cathedrals, shopping all within walking distance - exciting! Museo La Merced is a “must” and it was accomplished within a beautiful day. The 2 cathedral we visited did not dissapoint, the parks nearby met my best friend’s/dog’s expectations and the abundance of coffee shops and restaurants with a Sunday feria is only within a 20 minutes stroll away on the other side of the park ~ good location. Thank you for our enjoyable stay.
Although the shower door leaked whenever I took a shower, it was manageable. Only required housekeeping service twice during my 8days stay, be good to minimise “traffic” coming into my room to one service staff instead of 5.
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewGood rooftop breakfast, good location, friendly staff. And good price.
You need to use a Google translator to communicate with staff in a language different of Spannish. Some rooms may be noiser if there is a party on the rooftop, but you may just join.
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewcomfortable, centric location
a few details in the room need maintenance. area seems isolated at night
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewConvenient location, clean, restaurant on rooftop, good value per room
Our room shared a wall with a night club that started at 2 am and wen on through morning. We woke up at 2 am both nights. We asked to be moved to a higher floor but were told hotel was full. Other sex shops in the area Also, asked for a taxi at 6 am , taxi didn't show up by 6:10, so we had to get an uber ourselves
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 December 2024 · Stayed in November 2024
Verified reviewClean, functional, roof terrace supper
You wouldn’t Refund my cancellation for my return visit.
Reviewed: 16 December 2024 · Stayed in November 2024
Verified reviewThe location in the city center, and the staff was very kind, especially the guy at the reception, and Alfredo, the guy who works as a porter. He spent some time helping us to set up telephone card. The restaurant on the top is also very good. Since there are no restaurants in that part of town that stay open longer, I recommend the restaurant on the 7th floor. The food is good and not expensive, and the atmosphere and staff are very kind. The beds are good and the rooms are spacious, they are small apartments.
No expresso coffee in the restaurant, even if you ask to pay.
Reviewed: 2 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in October 2024
Verified reviewglúten free bread
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 November 2024 · Stayed in November 2024
Verified revieweverything
was tired of big cities
Reviewed: 25 June 2024 · Stayed in April 2024
Verified reviewReviewed: 22 June 2024 · Stayed in May 2024
Verified reviewReviewed: 15 June 2024 · Stayed in May 2024
Verified reviewExcellent location
The restaurant is on the roof and it was very cold. No windows
Reviewed: 6 June 2024 · Stayed in May 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewLocated within easy walking distance to the historic centre and Santa Lucia Hill.
There was a lot of noise through til 4.00am, with EDM beats from the nightclub upstairs and/or the strip club next door. A sex shop on the other side brought down the tone. People from the club were talking loudly and smoking as they came and left and staff commencing early morning shift spoke loudly.