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Reviews of Howard Johnson Hotel Rinconada de Los Andes This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carretera San Martin, 253, 2140000 Los Andes, Chile

#20 of 27 hotels in Los Andes

Guests' Choice

Review Score

Based on 45 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.8

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 13, 2025

    8.0
    Very comfortable hotel in general!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bar at the pool open too late. Maybe you can open it at least at 11 AM

    The rooms were perfect in space and comfortable. Also all the pools were great!

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Relaxing place around Los Andes
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Wifi connection is not very stable

    Overall a nice place to stay. Spacious room, fridge and A/C is working. The pool is well maintained. Breakfast is OK, Freshly prepared eggs upon request.

    Stayed in December 2024

  • Reviewed: October 7, 2024

    8.0
    Great place to stay!
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good staff + good location. Takes you back to colonial times.

    Stayed in October 2024

  • Reviewed: July 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    when we got to the room it was a bit cold, but we turned on the heater and all was good.

    the staff was incredibly nice and helpful. They recommended places to eat and enjoy. The heated pool was amazing, very warm and nice. We spent a long time relaxing there. Breakfast had a lot of options, including eggs.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The fridge wasn’t working properly

    Location, price, pool

    Stayed in July 2024

  • Reviewed: January 14, 2024

    8.0
    Swim, sauna and sleep
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were a little dark.

    Spacious, nice pool and spa options: jacuzzi, steam room, sauna. Outdoor bar for evening and adjacent restaurant set in an interesting old winery. Very pleasant and helpful staff.

    Stayed in January 2024

  • Reviewed: November 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast could be improved

    The garden

    Stayed in October 2023

  • Reviewed: July 10, 2023

    9.0
    Very good and over expectations.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The heat pool is just need a little more lights and that is the only thing was disturbing me.

    I like the hotel so much it was over my expectations.as I saw many bad comments before.but for me my room was clean and has all facilities that I need.also the breakfasts it was really good the staffs were really nice and helpful.

    Stayed in July 2023

  • Reviewed: April 27, 2023

    7.0
    I will be back. Compared with other stays - good.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    the restaurant closes at 6pm.

    The Hotel could need some TLC.

    Stayed in April 2023

  • Reviewed: March 27, 2023

    9.0
    Stayed there 2 weekends in a row and would stay again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Bed was not that comfortable

    Pool was great. Front desl people very helpful

    Stayed in March 2023

  • Reviewed: January 26, 2023

    7.0
    could be better
    • Business trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    bad shower, very bad shower. it was broken.

    location and cleanliness.

    Stayed in January 2023

  • Reviewed: September 24, 2022

    8.0
    Nice scenery and good facilities.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The bedding in our room didn’t feel clean.

    Beautiful setting, nice lobby and friendly staff. Nice breakfast.

    Stayed in September 2022

  • Reviewed: March 2, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    After a hard weekend in the Andes, it's nickel to come into a clean, quiet, all-inclusive atmosphere with 5 star service.

    Stayed in March 2025

  • Reviewed: February 17, 2025

    6.0
    Needs some maintenance
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The property lacks maintenance. We arrived and the minibar in the room had a huge chunk of ice that didn't even let the door close. Floors have tiles missing, specially in the outdoor staits (big hazzard). Outdoor wood needa paint and roofs need maintenance (loose tiles). It is announced located within a vineyard but that is not the case (just an old vineyard building with a museum that was being remodeled and wasn't available to visit. Tempered pool only available during the winter although it was clean and within the spa area.

    Clean. Friendly staff. Big rooms,. Very good mattress. Nice big swimming pool.

    Stayed in February 2025

  • Reviewed: January 21, 2025

    1.0
    Not to be recommended. They said we had paid a low price on booking, but first night was appalling at any price, and we
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our complaints were reasonable and serious, but the apparent "owner" who was around declined to attend us: the first night's experience clearly justified a refund. There were other guests who appeared to be ok with their stay, so maybe our standards are too high. But for sure this place wld have been expelled from any self-respecting US chain long ago.

    We were well attended by phone and in person. Arriving late however we were given room 107 which was dirty and deteriorated. Difficult to believe this wld pass Howard Johnson standards. On complaint we were moved upstairs on second night which was much better. Overall this place lacks a huge amount of maintenance, from loose tiles on the roof to non-working lift. The floor and walls and doors in our first room had obviously not been wet-cleaned for a long time. Needs redecorating: also bedhead loose. Breakfast buffet however was good and well-attended by staff.

    Stayed in January 2025

  • Reviewed: January 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Run down and all, not well kept

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    Great place even for an extended stay or a short layover. The grounds are well kept and manicured.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    The free breakfast could be better. We elected to pay and and eat at Juan y Medio an onsite restaurant owned by the hotel which had a better selection and much better coffee. Service at the restaurant was awesome. Thanks to the professor who was our waiter was excellent and took great care of us.

    Nice clean and confrotable rooms. Great wifi signal. Staff was excellent and very accomadating. Special thanks to Angel, Santiago, Claudia and Javier at the bar was awesome. The housekeeping cleaning crew were also very friendly and did an amazing job tiding up the rooms.

    Stayed in December 2023

  • Reviewed: November 8, 2023

    10
    Great place
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Nothing

    Great place

    Stayed in October 2023

  • Reviewed: April 17, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The first room we got was not what we expected, the bed was untidy, it was a dark room and it needed renovation, it looked quite old; we asked for another room, so they gave us a new one which was much better. However the hotel needs renovation, it looks better on pictures than in real life, bathrooms are old, it didnt have hairdryer and no drinkable bottle water available in the room. Breakfast was fair, I would add more fruits.

    Bed were confortable, staff was really nice.

    Stayed in April 2023

  • Reviewed: February 24, 2023

    10
    Good single storey hotel on edge of town
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    aAbout 7km from the town centre, on a Jain road but situated well back fir quietness Good free parking lively garden, pool, and outdoor bar serving food until 10pm (after the restaurant had closed)

    Stayed in February 2023

  • Reviewed: October 11, 2022

    3.0
    Keep looking if you want quality.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    I didn't like the bathroom, as the shower was dark and the drain was clogged, forming a pond of cold water. The facilities were extremely disappointing. The swimming pool was available, but it was dirty. The heated pool had two large spiders floating about, which just killed it for me. The hot tub seemed like it hadn't been available for quite some years now. Lastly, the breakfast was ok, but on our third day, they ran out of fresh local bread and provided only packaged sandwich loaf bread. Overall, the place seemed abandoned to its faith, with facilities showing a lack of true and meaningful maintenance.

    The location is the only good thing the hotel has. It provides a peaceful environment where all you hear are the birds chirping throughout the day along with a green scenery.

    Stayed in October 2022

  • Reviewed: August 21, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: August 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: February 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

Showing 1 - 25

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