view and room was great, a little bit hot but ok

Stayed in June 2025

Nothing I didn’t like.

Beautiful view of the river and the city.

Stayed in June 2025

wifi, no tan potente ......................................................................................................................

el restaurante ............................................................................................................................

Stayed in April 2025

This place really needs a water taxi service. it is across the river from city center which is where you want to go for dinner. because is quite large, breakfast can get a little congested.

This is a large hotel set up for conferences and business meetings. The rooms are clean and modern. Ours overlooked the river and had a window we could open for fresh air, lovely.

Stayed in March 2025

Breakfast with few tables and chairs, you have to wait and there is little variety.

good location. comfortable and clean rooms.

Stayed in February 2025

Restaurant staff offer excellent service

Stayed in January 2025

All was amazing

Stayed in January 2025

The breakfast is limited in variety ( eg no fresh fruit) but good overall

Very nice, clean and comfortable

Stayed in December 2024

Breakfast

Clean

Stayed in November 2024

nice river view, confortable.

Stayed in September 2024

Staff was not friendly at all.

View of the river is beautiful.

Stayed in March 2024

Breakfast was just ok.

The view from the room was great.

Stayed in March 2024

Nothing

The spacious rooms, great view of the river, large parking and friendly staff.

Stayed in March 2024

The breakfast was a little less than par. They use wooden tableware for breakfast and the hot(?) food was not hot.

The facility was very nice. Old, well done woodwork. In it's day it must have been a very elegant hotel.

Stayed in November 2023

Its kinda isolated from downtown, but a 10 minutes car ride solves that

Ample rooms, great views to the Calla Calle river

Stayed in November 2023

N/A

Everything was great

Stayed in October 2023

Kind of old. Rooms and toilets need renovation

Location/ Staff / Room/ Breakfast

Stayed in October 2023

Great view,clean and great value Good food

Stayed in March 2023

The breakfast is very simple with plate, fork, spoon and knife from recycle material very bad.

The hotel is big and beautiful. The bedrooms and bathrooms are big very clean, the beds and pillow are good and the view from the island and the river are beautiful. The shower is good, clean, hot and water strong enough.

Stayed in December 2022

Nothing

Quiet location

Stayed in September 2022

Outdated decor of common areas, which for us was marginal as we spent most of the time sightseeing. Parking is in a gravel lot in the hotel premises, but outside / uncovered, which is something to improve in a city that rains about 330+ days per year. Also, some of the BIG trucks (camionetas de gran tamaño) tend to use more space, and appears that one slightly dented one of my doors (not reported since I have no proof). Bfast was fine, can be improved.

BIG AND COMFORTABLE ROOM WITH A VIEW TO VALDIVIA CITY CENTER The Hotel is comfortably located across the river, with very good access to Valdivia city center, Isla Teja and other surroundings. In and out of everything avoiding rush hour traffic. Hotel infrastructure is vast, although screams for updating its decor. Room and bathroom were large, comfortable with good view. We required assistance to regulate temperature as A/C - Heating command was not straight forward. Breakfast was fine, although we expected more variety, specially of fruit. Dined in one night at the hotel restaurant and the food was homy, just what we were looking for.

Stayed in July 2025

The service is substandard. My wife and I are nearly 80 years old and we had to request help to Carr our luggage on a very big place. Our room was at least a 5 minute interior walk, quite far from the reception and the dining and breakfast area.

Even though when one first arrive is surprise for the apparent bad location of the place, the back of the premises looks to a beautiful scenery of the river. The place is huge and it is primarily a place for conventions and big groups

Stayed in March 2025

Needs a refurb. Furniture is dated. Bathrooms have seen better days. Entire breakfast service needs a rethink. Eating off paper plates and drinking out of paper cups is not great. Poor selection of food. Scrambled egg runny to the point of being undercooked.

Comfortable bed and large room. Staff very helpful. Great views across the river.

Stayed in January 2025

All the forks, knifes, glasses and even plates were disposable. None of the breakfast material was reusable. The amount of trash generated by this hotel may be huge in a unnecessary way.

View was amazing.

Stayed in September 2023