Reviews of Candide Guest House
Cité Sonara, Limbe, Cameroon
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Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewEnvironment was very neat and quiet.
The room was not properly cleaned before we got there.
thanks for the review, we have arranged internal training for our cleaning team. so hopefully by your next visit, you'll have a better experience.
Reviewed: 17 April 2024 · Stayed in March 2024
Verified reviewOut of the way and quiet, the staff was friendly. The property was clean.
We had a hard time getting meals delivered to the property also upon registering for the property we were told that we could use the common area. There was a TV and we could have people over to watch TV when we chose to exercise that option we were told we had to pay extra.
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewThe property was clean. That’s probably the most important aspect. Desmond was there when we arrived and he’s fantastic. The staff was great:)
On our first night the power went out. It was uncomfortably hot. We found out in the morning, the property does not have a backup generator. The WiFi worked at times and at other times didn’t work. Desmond was great at trying to get us going. We were in apartment A1 - I thought the mattress in my room was a little to hard but my brother was in A2 and said theirs was great. So….. I guess it just depends on what you like. They also do not accept credit cards. This was a little inconvenient because we don’t typically travel with that much cash to pay for a hotel stay. We will consider coming back to this property once some of these things have been addressed. All and all, it was fine:)
Thanks we do appreciate your feed back. just to announce we got a generator now, changed mattresses to orthopedic
Reviewed: 27 November 2023 · Stayed in November 2023
Verified reviewReviewed: 12 November 2023 · Stayed in November 2023
Verified reviewQuite place
1.No breakfast 2.No enough WiFi connexion 3.Staff did not return change of apartment payment (4000 xaf). 4.Staff arranged transport to Buea, one taxi for 8000. One taxi appeared 2 h. later of the scheduled time and we had to looking for the transport to Buea by ourselves. Honestly, we were very disappointed.
We are sorry for the inconveniences Irene and also grateful for your stay with us and for making your displeasure known. We promise to have better services provided for you on your next stay. Let us address your worries. 1. If you would spare some minutes to read, you will notice our services does not include breakfast yet. We are currently working on adding that to our services. Come the end of this month, breakfast will be added in our services. 2. The internet connection was a fault from the service provider which was resolved later. 3. Yes we acknowledge we have your change (4,000xaf). You gave 5,000xaf and we went out to look for the change and upon returning, we were told you had left. If you can provide account details, we will have the money transferred to you. Preferably, we would be happy if we can do a Moneygram or western union transfer. 4. On the issue of transportation, we don't offer transport services. For our customers, we contact car rental services on your behalf (who charged 15.000xaf) and you said it was expensive. I got a cheaper option for 8.000xaf but unfortunately the driver was stuck in traffic; hence the delay. When we came back and found out you had left, we tried reaching out through the contact number you provided to no avail. Once again, we are sorry for the inconveniences and hope to provide you with better services next time. Do have a nice day.
We are sorry for the inconveniences Irene and also grateful for your stay with us and for making your displeasure known. We promise to have better services provided for you on your next stay. Let us address your worries. 1. If you would spa… Show more
Reviewed: 9 August 2023 · Stayed in August 2023
Verified reviewFrom the first day to the end of our stay, the communication was great. The apartment is cleaned everyday and new laundry is provided. The treatment my husband and I had there was more than what we can receive in a hotel with four stars. Thanks for everything, Mr Desmond and Mme Afangan. Next time when we come to Limbe we know the place.
Thank you for your review. We will be very delighted to host you again.
Reviewed: 21 July 2023 · Stayed in July 2023
Verified reviewExtremely clean