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Reviews of Aurum International Hotel Xi'an

42 Nan Xin Street, Xincheng District, Xincheng, 710004 Xi'an, China

#51 of 100 hotels in Xi'an

Guests' Choice

Review score

Based on 52 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    8.6

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 15 June 2025

    9.0
    Highly recommend
    • Leisure trip
    • Couple
    • Deluxe Suite with One Living Room and One Bedroom
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Central location, walking distance from subway, malls, busy food streets. Very helpful and kind staff, very good breakfast, good value for money”cheap”.

    Stayed in June 2025

  • Reviewed: 27 January 2025

    9.0
    Good stay…
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast need to be improved.

    It’s my third stay at the hotel in Xian, Staff very friendly even if they don’t speak English. The hotel is clean, room spacious and comfortable. 10mn walk from the bell tower, many shops near the hotel.

    Stayed in January 2025

  • Reviewed: 8 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is a bit outdated. Carpets were dirty and smelly. Pool doesn't open until 12pm and each day.

    Staff were lovely and very helpful. Always cheerful when we came to the lobby. Good options at breakfast. Quite a central location on Xi'an.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Just had neighbours a bit noisy.

    Very nice vipe. Staff helpfully and dynamic. Clean, nice room, nicely decorated.

    Stayed in October 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little far from metro stop ( 15 min) Business hotel chinese style.

    Clean and confortable room. Swimming pool in the hotel ( do not forget your swimming cap to go ). Nice staff Good location in Xian center

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    Doors of the rooms very noisy when they are closed

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Suite with One Living Room and One Bedroom
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is not non-smoking, the smoke could be felt on the corridors (the room was non-smoking though). The coffee machine at breakfast was broken. The staff spoke very little English, which was not a big problem thanks to online translators.

    Big 4-star hotel, convenient, well equipped room, central location, very good choice of breakfast dishes.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Miss Pang Ning Ning was wery kind and she took care of everithing.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    8.0
    High standards, classic hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast coffee was from a pot. Espresso machine didn't work or was off limits for some reason, though it was right there.

    Great location, very convenient, just a few minutes walk from the subway and even from the bell and drum towers. Lots of restaurants nearby. Helpful staff though only 1 person could speak English, but there was always at least one at the reception. Big lobby, clean and bright. Decent breakfast, lots of options. The hotel is a bit dated and tired, not quite modern, but still keeps up its high standards and is a good value for money.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpet was stained in multiple places which gave a feeling of cleaning not being up to standards but otherwise ok.

    Location, good amenities and friendly and helpful staff. A good breakfast, a mix of asian and western foods.

    Stayed in July 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Only Chinese language TV channels. About 10 minute walk from the nearest metro.

    Excellent breakfast and very good large superior double room.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Enjoyed the Location and the neighbouthood
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Pillows The loft bedrooms are not easy for old people. there is no way anyone can sit comfortably in the entrance space on these kinds of rooms

    The location is very close to Sanlitun Area, and Tuanjiehu lu. It's also beside the Metro station. The room was very basic, but one room had a bed on the second floor. like when you enter the room, there is a bathroom and shower, then there is a very tiny area (very uncomfortable) to set like a bor style, then there are stairs that take you to the second floor where is just a bed.

    Stayed in April 2024

  • Reviewed: 8 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff dont speak much english, but were helpful. Room was very old with very stained carpet. Breakfast was big, but not very good. They claim laundry to have back the same day and it was not true - they had to send us by currier to our next location. Beds are not really comfi. But since it was cheap i guess that is the reason.

    Good location, cheap, big room.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful and supportive staff. Great breakfast choices. Big and clean rooms. Good location

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Would recommend
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location within the city wall is excellent. Excellent breakfast. Good facilities.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    great 4-star hotel to stay
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights

    everything was great but the location was a bit far from the nearest station (10~15 mins away to zhonglou st. by walk).

    The frontdesk managers were very friendly and professional, the guest room was quite spacious and clean.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    Comfortable, friendly staff . Would stay again .
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool was very small .

    Lovely and comfortable.The family room was really spacious and lots of nice extras in the room . Staff really helpful.

    Stayed in July 2023

  • Reviewed: 2 April 2023

    9.0
    Easy access downtown hotel
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast variants less

    Spacious room, politely staffs, good location.

    Stayed in April 2023

  • Reviewed: 13 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted via mobile

    Staff were really nice, although not many speak English, they tried to help.

    Stayed in July 2025

  • Reviewed: 14 April 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Have to pay CYN20 for a bathing cap if you want to use the pool.

    Location of this hotel is great. An easy walk to Bell & Drum towers. Easy walk to the Muslim quarter. Easy walk to the Mtero line 2

    Stayed in April 2025

  • Reviewed: 8 April 2025

    3.0
    A horrible expirrence
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This was once a great hotel. Now it is worn out. Carpets badly stained beyond cleaning To call this an international hotel implies the ability to communicate with overseas guests. I was just lucky that I had a language translator. Room service took 1 hr to make and deliver chips and rice and warm beer. Food was colder than the beer. For the first time ever in any hotel I refused to pay. Don't stay regardless of the price

    Stayed in April 2025

  • Reviewed: 2 March 2025

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is old and not very clean, and people are smoking in their rooms with door open. Food quality is not so good, the cafe and the juice are very poor quality. This hotel is not very adapted for foreigners with kids.

    Location is ok

    Stayed in February 2025

  • Reviewed: 1 November 2024

    6.0
    Mediocre stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There were dead bugs in the bathtub. As soon as I opened the faucet dead bugs came pouring out…. For me that was a moment of horror. I wasn’t thrilled with how the room looked either. It was decent enough though, and the beds were comfortable. The pool looked old and didn’t make me want to use it. When I arrived they double charged me and said they would refund the amount, and I still don’t know if they have done so…

    Nice breakfast. Lots of variety and very tasty and fresh, well made food. I would definitely eat there again. (The food was a solid 9/10)

    Stayed in October 2024

  • Reviewed: 18 August 2024

    10
    Great stay, excellent breakfast buffet.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    English, like most of China, is hard to come by. That being said, basic English requests or inquiries should be understood by the staff at a Tourist Hotel.

    Location is great. Easily walkable to Muslim Quarter, bell tower etc. Breakfast buffet was great.

    Stayed in August 2024

Showing 1 – 25

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