Not all the staff members can speak good English, but my biggest problem is that the roof was closed for us, I was told that it is only for meeting for the staff. This was a huge problem because they had photos of the view on booking. The view I missed during my stay was the reason I picked this hotel so that was really bad.

Wifi was good, the room was so big and clean for 1 person, the location is 10min far on walk from the nearest metro station "National Art Museum Station - Exit A". It's price is a bit higher, having everyday 2 free bottles of water is great

Stayed in July 2025

very expensive

pleasant and helpful staff great location comfortable bed

Stayed in June 2025

Very clean, centrally located and helpful staff.

Stayed in May 2025

Everything was great except for the terrace was permanently closed and we could mot understand why. If the facility is not available the management should disclose it in the booking not to appear in the filters with terrace facilities. Also, the strange smell someone mentioned in other comments can be overcome by opening the window at night and keeping it closed at daytime. I must say the staff was super great. The great location and also a tidy room.

Stayed in May 2025

The beds are super hard!

The property is in an excellent location close to all major sight seeing. Walking distance to metro stations.

Stayed in May 2025

The bed is too hard even though I am used to firmer bed. No breakfast.

It is near to the forbidden city and Jingsan park. The staff are very helpful. The room amenities are basic but good. There was even a washing machine but I didn’t use it. The fridge was big and worked well. There are restaurants and convenience stores nearby. Transport, buses and subway are not too far to walk to.

Stayed in May 2025

Better English better customer service

Didn’t have one as I read that was not so good and there are cafes around

Stayed in March 2025

It wasn’t that clean - and I would recommend that they actually enforce the no smoking thing. The whole hotel smelled of cigarettes, and sometimes even it got into my room. Other than that, the facilities were okay but nothing very nice. I think it’s just pricey to stay in Beijing, and not really get that much. You should also like a very very hard bed, because that’s what you get.

The WiFi works - although I read the opposite from others. You just need a VPN as elsewhere in China. The staff was nice and the location was super close to all the tourist stuff.

Stayed in February 2025

Location was perfect and the building is beautiful.

Stayed in November 2024

Very hard beds. No cushioning at all.

Quick checkin. Not too far from a station on the mainline

Stayed in June 2024

The bed was incredibly hard. Too firm.

Checked in very quickly after a long journey.

Stayed in June 2024

There was a lot of renovation going on and the place was quite dusty.

Location was excellent.

Stayed in April 2024

The breakfast is not good. It was very noisy as we had a room facing the street. Some foreign guests were also very loud in the hotel.

The hotel is located just a few meters from the Forbidden City. There is also a metro station nearby. There are small stores and bars around the hotel where you can shop and eat wonderfully. The rooms are old, but good.

Stayed in April 2024

bed, shower

Stayed in May 2024

Pillows were not comfortable; room smelled like cigarette smoke. Room decor was worn and outdated... really could use a renovation.

Room size was great; location was good too. Staff was helpful. Price was fair.

Stayed in April 2024

Narrow street full of elderly peaple

Staff try hard to accommodate tourist

Stayed in March 2024

No WiFi connection at all. This property really offers no WiFi at all which is a basic need of a tourist these days. They do not seem to have a way around it. If you have your own SIM card with a working Mobile data connection, this is the best place to stay. If not, please do not bother

Everything about the property itself is good. Close to major attractions in the city. Rooms are clean. A good reception area.

Stayed in March 2024

The location is okay but you have to walk for the metro for 15 mins. Also the bed was really hard.

Even though I have seen some reviews that say the reception doesn’t speak English, I had no problem with it since they can speak pretty good English. Also the room was pretty clean, quite and spacious. Also staff was very helpful.

Stayed in February 2024

A little bit far from metro stations. Bathroom was not very clean Wifi seems didn't work at all

Comfortable (hard) bed, nice room with an electric kettle

Stayed in January 2024

The bed was not the most comfortable one and one could hear heating pipes.

The room was clean and warm. Bed sheets and towels were clean. A bathroom was clean and nice. Location is very in center of Beijing.

Stayed in January 2024

No wifi, stiff beds, and tiny shower

Location

Stayed in January 2024

Found property reception area, corridor and lift area are not as clean I expected. But room is fantastic clean. WiFi never works with very poor strength. Some receptionist are very friendly and some are need bit more training on being friendly with customers services. However, It will be unfair for to compare with customer service in Australia. There was a washing machine in the room but I couldn't use it. As per receptionist, it is not for use. Not sure why it was available there if I could not use it. It will be difficult for long stay guests if there is no laundry facilities. None of reception during the day unable to communicate in English. Night reception was fantastic in communication with me in English. Overall, not bad experience except mentioned above

Rooms are Very clean and comfortable

Stayed in May 2023

Wifi was toooo slooow and the bathroom didn't had soap and the location of electric inlets is bad

Clean room and confortable

Stayed in March 2023

The location is the best part of the hotel, it's close to Forbidden City, restaurants and shops and it was easy to go around. The staff was also very nice. My first encounter was a bit unfriendly with the reception, but that changed when Miss Zhang assisted me. She was so friendly and helpful, and thanks to her, I got to do the activities I wanted the most. She always had a lovely smile even during the night shift, and she took an extra step to make sure my questions were answered properly. She's the sweetest person I met in Beijing. Housekeeping staff was also very friendly :)

Stayed in June 2025