Reviews of Paco Hotel Shenzhen Luohu Port

Counter staff were nice

Great location

Booked a non smoking room, they put me in a smoking room, odor was awful so then I got moved the following day as there was not any rooms on the day left. Moved in to new room and the toilet was blocked, reported it and they came unblocked it left dirty toilet water in the seat and the tissue out the toilet in the bin next to the toilet! Absolutely disgusting. WiFi does not work, fridge was not working in the first night room I stayed in. When reported all this they don’t speak English or understand at front desk! As helpful as the ladies tried to be it just wasn’t very much so! Then being told that our toilet system does not flush toilet paper and bins are provided for the tissue I think is actually disgusting that you can’t go to the toilet without flushing the toilet paper! Apart from these few things, after reporting these things and complaining to the management I’m told by email we hope you enjoyed your stay at paco! Would not recommend if you are a hygienic human.

Overall perfect stay, good bed and breakfast, close to the Luohu Port.

Location is very good specially if you want to visit Hong Kong or Macau.You can go on foot to Hong Kong border. Rooms are nice. Bed confortable. Laundry room free of charge.

There ia no any TV channel. You can prwss ok, but nothing happened.I asked and they firstly said ..."we will come ro room to fix". But they didn't come.After half an hour I came back down to desk. Then they told me that they do not have. At least they can say that at the first place.

Very friendly staffs

Poor internet or nothing at all

Location. Cleanness. Staff. Breakfast.

Unfortunately the noise from the construction in front of the hotel. This generate one big traffic, and a lot off noise from the cars. It's not a hotel problem, but is not so pleasant if you want to rest.

Helpful staff, adequate breakfast

Very noisy, road works outside, lots of car horns. Should be a short term problem

Good location & nice staff

Location is next to train station

Lobby was in total mess due to renovation work, room ventilation was bad as we could smell the toilet from the room. Breakfast can be totally skipped.

The location was close to the subway. There were many food outlets nearby

NIL

The hotel had a major issue as their power was off. I had to cancel and book elsewhere. It was just circumstantial and I would try again on my return to this area.

The location was great though it took me a little while to figure out that the Luohu Port and Commercial City were quite close and accessible via subway just up the road. The breakfasts were excellent and there were some excellent small restaurants close by.

The ongoing renovations meant that on my last day I had to about 100m down the road to the cop station where I was able to get the lift up to my floor and walk down the corridor to my room and vice versa to get back out. The WiFi was a bit patchy and though it was supposed to be an International Hotel the staff didn't speak or understand English and had to rely on an AI translation tool

Cleanliness and friendliness of staff

Breakast can be made to cater for western visitors

Breakfast, efficient, varied, clean, some dishes a bit cod but somethings can't be help. Thsnkyou a great stay. Been to your hotel a couple of times when in shenzhen

Good location

Should enforcing non-smoking in all the public areas in the premises. Suck as lobby, lift and hallway.