Reviews of Paco Hotel Suyuan Metro Guangzhou-Free Shuttle Bus For Canton Fair-free breakfast-free minibar

. I liked everything there. The room was very big and very clean, they cleaned every morning, the cleaning staff they were very good. i say a big thank you to Aina who works at the reception she was very nice, helpful wonderful person and she was always there when I needed help. I lost my luggage at the airport in Guangzhou. I told her that I need help, from there she started calling everywhere until finally I got my luggage. She ordered a taxi to the airport because I didn't have alipay. i say it was Top class service. i have traveled around the world but I have never seen a person like Aina who is nice helpful, kind and professional. i hope the manager reads my feedback you are lucky to have Aina in the staff and all other staff were the same wonderful people 👍👍👍😁 and next time I come to China I will stay in Paco hotel. The hotel was near Soyuan Metro Station you can go everywhere in the city. And there is malls, restaurants nearby.

If you don't need to be in the city centre, the location is ideal, with a shopping mall and metro station right next to the hotel, as well as plenty of local restaurants, and a very good bus service to Canton Fair. The staff are very welcoming and helpful (they compensate for the lack of English with the translator). The breakfast offers a wide variety of choices. Clean, spacious and comfortable room. Excellent value for money!

Nothing to report, just a suggestion: A drinks and coffee machine at reception would be a plus.

Staff was very nice and very responsive, breakfast was excellent, facilities in the hotel was very good

As a indian we need water in toilet and we manage with bathroom water but Toilet and bathroom in our room was seperate. Also washbasin was near the bed so water remains on floor outside the bathroom and toilet that was risky during walking in that area.

Nothing

I stayed at this hotel for two nights, and unfortunately, the experience was very disappointing. The balcony door couldn’t be closed properly the entire time, and although I asked to change the room, nothing was done. The air conditioning was extremely poor—it kept blowing hot air, and even though they claimed to fix it every day, it never improved. On the last night, they told me to just sleep without a blanket. The hallways were also hot with no air conditioning, and the entire place was full of mosquitoes, which made the stay very uncomfortable. The cleanliness was not up to standard at all. Housekeeping didn’t seem to be doing their job properly, and the breakfast was extremely limited and of poor quality. The lobby was also hot and uninviting. For the price I paid, this hotel was definitely not worth it. It’s located far from everything, making it very inconvenient. Inside the room, I could hear the sound of water drainage very clearly, and the bathroom and shower were open to the room with no proper separation, which made it feel very awkward. What frustrated me the most was that they charged my card a full week before arrival, even though the booking clearly stated that payment would be made at the property and that the reservation was guaranteed. They even told me that if I didn’t allow the payment, they couldn’t guarantee my booking, which completely goes against the terms listed on Booking.com. Overall, I would not recommend this hotel and will definitely not be coming back.

Very bad hotel

Unfortunately, my stay at this hotel was very disappointing: • The balcony couldn’t be closed properly, which made me spend two nights in an unsafe environment with allot of mosquito bite . • Air conditioning is very hot They changed my room, but the air conditioner didn’t work properly. Every day they said it was fixed, and eventually, they told me to sleep without a blanket! • The hallways were hot and not air-conditioned. • The hotel was full of mosquitoes. • Housekeeping is not the best . • Breakfast was extremely poor and very limited. • The lobby wasn’t air-conditioned and have mosquito . • The price was way too high for the level of service and location. • The location is very far from everything. • You can clearly hear the sound of sewage water inside the room. • The bathroom and shower are open to the room, offering no privacy. • They charged my card a week before arrival even though my reservation was marked as guaranteed without prepayment on Booking.com. They threatened to cancel if the amount wasn’t withdrawn, which contradicts the stated booking terms.

I had a wonderful stay at this hotel. The location was perfect—everything I needed was just a short walk away. The room was clean, tidy, and very comfortable, making it easy to relax after a long day. The staff were exceptionally polite and helpful, always ready to assist with anything I needed. Breakfast was absolutely delicious, with a great variety to choose from. I highly recommend this hotel and would definitely stay here again!

I like the staff they were very helpful if you needed an assistant

The staff are very friendly and helpful they are the most positive point especially sunny who was taking care of the group during canton fair and a nice person I don't know his name I think he is a manager not in front desk

The room carpets need to be more clean and the breakfast menu need to be modified

Room is clean and well stocked in toiletries and towels are very clean bed is soft and comfortable Specially the Aircon is good in summer Breakfast is good but if u can add more vegetarian dishes Shuttle service to Canton exhibition is good

None

Facilities and food

Some staff could not communicate and dolve issues

I felt comfortable as if it were my house. Staff extremely helpful and exceeded expectations. Very friendly.

Bed and the staff

Far away from all the places and also Canton fair complax is 1 hour drive