Reviews of Paco Hotel Chebeinan Metro Guanghzou-Free Shuttle Bus For Canton Fair

the rooms are comfortable and 盘丽琴 is so professional and kind. It makes me happy to see her every time with her warm welcome. this is second time i returned to that hotel.

the hotel is clean, modern and the rooms are very comfortable. the location is good. subway few minutes walk away. There’s a lotus supermarket 3 minutes by walk where you can find pretty much anything you might need. When I checked-in, 盘丽琴 was so welcoming, polite and helpful. 盘丽琴 even helped me to bring my things to my room cause my hands were full. What an amazing kind person that proves her commitment to give the hotel a good image so customers have a good time. Most people from lobby would not offer this help. she did with a smile. Since the first minute meeting 盘丽琴 and see her sincere dedication to her work, i already knew my stay would be perfect. thank you 盘丽琴 for making my stay a good memory :) I mentioned 盘丽琴 because i mostly interacted with 盘丽琴. however everyone working there are very nice and helpful people. everytime i needed help, every member of the team did their best. even the cleaning personnel are nice people. i think there is a good leadership in this hotel ***Im so tired to see people complaining about hard bed. Let me explain this: In china people prefer hard beds. Its the culture. its healthier for your back. If you dont like this dont come to china!!! Do you think the whole chinese culture and society will adjust to your little complain? you are a guest in this country!!!! not happy dont come thats it. no body is forcing you.

honestly i dont have any complaints. i had a great stay and will return for sure. i saw a recent bad review of someone from England. I can assure you its grossly exaggerated and unfair. Its malicious. I really dont agree with his review.

What did we like, NOTHING The staff are painful to talk to, the rooms are SO dirty to the point you do not want to put your feet on the floor - the whole place has had photos that are so nice when the rooms are so poor and the facilities and cleanliness is so poor it is the equivalent of being catfished. We had 4 rooms and they were so bad (all of them) that we demanded our money back and left as soon as we could which was the second night - the only good thing about them is that they recognise that their hotel is a lie and dump and gave us a refund without any real opposition after showing them the photos, they essentially agreed!! The band at the late bar was ok/good - but that is literally it and it shuts early too - urgh!

The location is like being parked on a dodgy area of Detroit but on a main motorway with the noise that comes with it with 4 lanes of traffic on each side, and any shops you might want to get to are on the other side with nowhere to cross without a long walk. The beds are the worst I have ever slept they feel like they are like concrete with a sheet on the them, the shower is tepid and the whole place smells of cigarettes, everywhere - it is like an ashtray. The carpets are so dirty you can't put your feet on them and they highlighted that they 'upgraded' us to a room with a window because in the small print they pointed out that some rooms we had a room had no window - see the image for just how big that window is - beyond ridiculous!! I can't state just how BAD this hotel is, I have seen cleaner looking hostels and the people there all leave their doors open which really helps with the whole ashtray smell and a poor feeling leaning towards unsafe. Beyond that the staff are so unpleasant an attached to their phones and must be so used to everyone complaining about the hotel that they tuned out and do not help, not that there is much they could do - it's awful. The photos feel like a trap so avoid the pain and do not stay here at any cost.

Easy accessible

Smoking

Even though stuff had limitations of spoken Emglish, they put their hearts out for better service.

Location is the main issue for this hotel, and maybe the outlook of the hotel. Not so great :/

This is the second time I stayed at this hotel. Like to location which is close to metro station and restaurants!

How close it was to the canton fair.

Non smoking floor was thick with smoke, hallway was filthy. No security on elevator, anyone can come onto your floor. Breakfast not great. No dinner options around, hard to find food if you are not familiar with the area, staff had no recommendations.

Staff was polite and helpful

You could feel the cigarette smoke smell in the corridors on a level which was marked as no smoking floor.

cleaning

staff co oprative

Even though concierge don't understand English well, they make sure to clarify all your queries and they are very helpful and efficient.

There is nothing I dis not like

Staff was helpful

Lobby carpets and room carpets were very dirty and perhaps need to be changed

Nothing..

Horrible Hotel! Yhe day i arrived there was a man lying down on the furniture in the lobby smoking away to glory and browsing through tik tok. He just didn't care that a customer just walked in The corridors are so smelly like something is rotting. There is so much of fine dust everywhere. Staff can't seem to bother to help you. I just needed a spoon. I was told that their kitchen is closed. Staying in a hostel would have been a better idea.

very good connection to canton fair by bus

Big rooms, clean, coftable beds, good breakfast Close to Canton fair and metro