Nothing

An utterly amazing experience, we booked last minute due to issues with another hotel, the host gave us an upgrade incredible room with amazing facilities, view, perfectly cleaned and we loved every minute we spent there.

Stayed in August 2025

Wonderful stay in Shangrila! Mr. Lee was incredibly kind and helpful - he personally picked us up at the airport and then even dropped us off at the train station at the end of our stay. The hotel was cosy, clean and full of charm. Great location and warm hospitality made us feel right at home. Highly recommend staying here! I hope to revisit one day!

Stayed in July 2025

I think Mr Lee has a bigger plan for the new property, as there are kitchen, dining area, and a very nice sitting area in the new property, but he was not ready yet, and disappointed not to enjoy those facilities.

Mr Lee - the owner of the place had upgraded our booking to another of his property just few doors away from Courtyard Shangri-la. It is a much bigger and newer property - actually everything looked new. Mr Lee had given us a big penthouse with sitting and ensuite downstair and a big area on the upper floor with 2 queen beds, another sitting / TV area, a large writing table, huge bathtub, and another toilet. This room can in fact stay for at least 4 persons comfortably. The property was clean, very comfortable and very quiet. It also feel secure and exclusive. Taxi or Didi can just reach up to the entrance of the property, so it is also very convenient in that sense. Mr Lee has been very kind to offer to pick us up at the train station when we arrived and drop us off when we left with his nice big 4WD. We can also enjoy our coffee at Courtyard Shangri-la in the morning for free. The property is a bit out of the busy area of Dukezong Ancient City but it is better as it is more peaceful with less people. It also has a very nice view to the Big Buddha Temple at Guishan Park in the Ancient Town (from the upper floor) - particularly when the lights are on, fantastic view! Note that this IS NOT about Courtyard Shangri-la but another newer property of the same owner. Thanks to Mr Lee for his hospitality. If I ever return to Shangri-la City, I will certainly contact Mr Lee again.

Stayed in June 2025

Staff are great. Good location and better coffee

Stayed in June 2025

No door for bathroom

Friendly hosts and cats

Stayed in May 2025

Really good location just outside of the busy streets of Shangri la. The queen room is spacious and clean.

Stayed in April 2025

The host very friendly and provided all the information that we need. The location is good, few minutes to the center of old town. The room was clean and comfortable. Definitely will visit again!

Stayed in March 2025

Nil

This place is sooo amazing 🤩 it is a Tibetan inspired stay, it’s clean 5⭐️ (not dusty,did not trigger my sinus ⭐️) clean bed sheets. the highlight is it has a heated bed and floor which is god sent during snow or cold weather. Toiletries and towel provided, has a kettle in the room and some candy. Good shampoo and body wash. The location is strategic, near the ancient town, lot of food shops, walking distance The owner is so charming (and handsome like a movie star 🌟 haha) he is able to communicate in English, and he is so kind to pick us and drop us at the train station early morning 🥹 -No insects seen during my whole stay -No paranormal activity 😆

Stayed in March 2025

Nothing

The husband and wife team is very helpful and friendly. The home cook breakfast was so tasty, and the owner prepare good latte with beautiful latte art for us! The room is clean, floor heating keeps us warm. Everything is perfect!

Stayed in January 2025

Nothing!

The hosts were so lovely, and helpful. Providing tea whenever we came back to the hotel and giving us some freshly baked cakes to sample. The first hotel I’ve been it which provides shawls and hats for guests to borrow. The room was big, and very comfortable.

Stayed in August 2024

As often in China, sound insulation (especially at the doors) is weak.

A wonderful welcome by this nice young couple who has beautifully transformed this old, wooden house into an oasis of calm in the old city of Shangrila. Bedding and showering are also very pleasant.

Stayed in August 2024

Nothing.

Within 10min of Walking, we could reach every angle of the ancient city. Furthermore, the room was spacious and comfortable with a charming wooden touch. But most of all, Gin and his staff made our stay memorable with their very helpful and generous manner.

Stayed in June 2024

Exceptional customer service by Mr Lee. Free loan for the cowboy hat and scarf for cold wear, complimentary tea and coffee as well. Even made a cheese cake for us to bring on the morning train. Excellent location. Food and shops are within minutes walk

Stayed in June 2024

There’s no door to the toilet, just a curtain which got us freezing after showers But other than that there’s really no complaints

The hotel is so pretty and the staff were very friendly and helpful as well. Just a short walk to the main shopping street with lotsa food options. Rooms were tastefully decorated with views. The floor has heating and there’s electric blankets as well to keep us warm AND 3 ADORABLE CATS

Stayed in March 2024

Nothing it was a pleasant stay

Great staff super friendly

Stayed in September 2023

There was no door to the bathroom, only a curtain.

Close to old town centre but far away enough from the bars so it remains quiet during the night. Staff was extremely helpful and helped to order medicine when my sister was unwell with altitude sickness in the middle of the nigh.

Stayed in August 2023

The staff was really nice and helpful. The location is just 2 minutes walk from the main area.

Stayed in August 2023

This is a charming hotel close to the center of the old town. The rooms are attractive and comfortable and the staff are very friendly and helpful.

Stayed in June 2023

The day we arrived nobody was at the counter as a ghost hotel. We were received by a maid who only spoke chinese and apparently did not even get that we could not speak chinese. Then the room was decent, but the curtains were dirty so I could help but I was grossed out by that and the stay was unpleaseant. No breakfast, no coffee. They just booked a cab and paid for it to make up for the inconvenience we had once arrived.

It was close to the old town

Stayed in April 2025

Can you imagine they don’t even have extra quilt in winter?

Stayed in December 2023

Comfortable, clean, great location. Hotel staff were top notch! They were incredibly helpful and knowledgeable about local recommendations and even walked us to our destinations a few times! 10/10 Highly recommend

Stayed in September 2022

There are no comments available for this review

Stayed in August 2025

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in April 2025