Reviews of The St. Regis Chengdu
88 South Taisheng Road, Qingyang District , 610016 Chengdu, China
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything is fantastic at this hotel. Big rooms, clean, and excellent location. Highly recommended.
Nothing.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThe hotel basically kept what it promised and advertised. The location, the facilities and the room were as expected for a 5 star hotel. My child enjoyed the TV in the bath. The electric curtain shutters came in handy as well.
The services of the hotel have left a lot to be desired. I could not tell the differentiating highlights it advertised (butler service) from any other lower ranking hotel, yet the price did stand out. The receptionist was more interested in selling us their higher class rooms when she learned that we had a long flight and would like an early check-in. There was a lack of empathy for its guests. Nevertheless, they did let us check in earlier after we insisted and waited for 1.5 hours. The facilities were good but also dated, the toilet door knob was broken and was only fixed after 2 days.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat location, staff and facilities
Unattended towels poolside shouldB e cleared. A lot more claimed chairs than visitors. And smoking and loud speakers should not be allowed either if it was up to me
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat location, fantastic service and facilities as well.
The pool areas should be cleared from towels and claimed chairs. There was always more than twice as many claimed chairs than visitors. Perhaps also not allow loud speakers and smoking poolside
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe hotel is really nice, the rooms are big, clean and very comfortable. The beds are really good with good mattresses and pillows. The bathroom is big and the amenities quite nice. Overall a great stay. The breakfast was nice as well with good options for both asian and western options
The restaurant at breakfast was rather busy, we had to wait for a bit before we could be seated. The pools are not the most amazing, but nice to have in the heat of Chengdu
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewLocation
Booked for three but poorly organised
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewLocation, housekeeping, staff
Smell of cigarettes in the toilet (even though it was a non smoking room)
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect !
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect!
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewStaff very friendly and helpful Bed very comfortable
Nothing specifically
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewWe had a lovely stay in St Regis Chengdu. The location is perfect for a stay in Chengdu, you can walk to nice shopping malls and restaurants. What I loved most aboit my stay was the excellent service by the butler team, and more in particular by butler Coco. She speaks very good English, and is always happy to help you out with recommandations for your stay. Her service was excellent and we enjoyed the talks with her to discover more about the city.
None
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts Coco helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts Coco helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewButler Service.
The bathroom facilities is a little aged.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and we hope to see you again soon. Live Exquisite. The hotel's base guest rooms are all from 65 square meters, with a ceiling height of 3.7 meters. The overall decoration style is in the American classic multi-functional space design, and at the same time, the St. Regis brand inherits the century-old butler service. For guests to fully immerse in the experience: 24-hour beverages, two-piece ironing service per person per night, luggage packing service, e-butler, custom window paintings (characteristic of The St. Regis Chengdu). We look forward to meeting you again in your future journeys and continuing to experience the St. Regis traditional rituals that are perfectly integrated with the characteristics of Chengdu.
Dear Luminary, Thank you for your kind comments. We're pleased to hear you enjoyed your stay and let us know that our hosts helped you have a great stay with us. All of us at The St. Regis Chengdu are passionate about hospitality and w… Show more