Reviews of Conrad Hangzhou
Raffles City, 228 Xinye Road, Jianggan District, Jianggan, 310016 Hangzhou, China
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Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewEverything’s good
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewComfy Big bed and very good breakfast.
Nil
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay! Stephane Roubin General Manager
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible … Show more
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 June 2024 · Stayed in May 2024
Verified reviewThe property is in a good location. It’s close to major shopping centers.
The property didn’t find my bookings listing at all, which causes a lot of confusion at the counter. The front desk obviously basically charged me a higher room fee while they investigate. The room they assigned at the spot is on much lower floors than the one I booked and it wasn’t completely clean. Comparing to Shenzhen Conrad and other Conrad’s I stayed before, this is disappointing.
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou. we are so sorry that this stay did not meet and exceed your expectations.From your feedback, we can see our shortcomings. First of all, we would like to express our sincere apologies to you. Regarding the issues you mentioned, we have notified Relevant Department for further verification and improvement. At the same time, strengthen the attention of team members to service details and pay more attention on the staff service training. A good stay experience for guests has always been our service tenet. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience！ Stephane Roubin General Manager
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou. we are so sorry that this stay did not meet and exceed your expectations.From your feedback, we can see our shortcomings. First of all, we would like to express our sincere apol… Show more
Reviewed: 16 June 2024 · Stayed in May 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewBathroom, bed and espresso coffee machine!
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible from all over the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. Our team is also actively seeking progress,we believe that it is the little improvement that can make every guest's accommodation more comfortable. Sincerely invite you to visit us next time and look forward to bringing you more pleasant stay! Stephane Roubin General Manager
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou and sharing your stay with us. Hotel in the emerging Qianjiang CBD. Soaring over 50 storeys, this luxury hotel comprises two distinct towers – a true landmark that's visible … Show more
Reviewed: 1 April 2024 · Stayed in April 2024
Verified reviewHuge rooms w view
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou. The hotel is located in the central business district of qianjiang new city, with convenient transportation. Besides the nearby line 4, there is also line 2 near the hotel, which is an ideal location to explore the city. Rooms and suites at Conrad Hangzhou are spacious, stylish and thoughtfully designed for the smart luxury traveler. Floor-to-ceiling windows provide breathtaking views of city life below. And From shopping to recreation to cultural attractions, there's so much to explore near Conrad Hangzhou. Just steps away is Raffles City Mall, featuring several floors of designer shops and high-end restaurants. Step into skates and coast onto the ice rink at Mixc Mall, just a 5-minute walk from our front door. In order to bring every guest comfortable accommodation experience. Our team members will continue to make every guest feel at home with high-quality service, and truly enjoy the smart luxury inspiring stay. Hope to welcome you back at our hotel in the future and make sure you have a wonderful experience！ Stephane Roubin General Manager
Dear Guest, Thank you for choosing to stay at Conrad Hangzhou. The hotel is located in the central business district of qianjiang new city, with convenient transportation. Besides the nearby line 4, there is also line 2 near the hotel, whi… Show more
Reviewed: 4 January 2024 · Stayed in December 2023
Verified reviewReviewed: 22 December 2023 · Stayed in December 2023
Verified reviewReviewed: 13 December 2023 · Stayed in November 2023
Verified reviewReviewed: 14 November 2023 · Stayed in November 2023
Verified reviewReviewed: 11 September 2023 · Stayed in September 2023
Verified reviewReviewed: 1 September 2023 · Stayed in August 2023
Verified reviewReviewed: 19 July 2023 · Stayed in July 2023
Verified reviewReviewed: 9 July 2023 · Stayed in July 2023
Verified reviewReviewed: 8 July 2023 · Stayed in June 2023
Verified review