This wasn't our first stay in the hotel. The location is great - a stone-throw away from the Guangzhou South Railway Station, and 20mins ride from the ancient city of Foshan. Our trip coincided with a heatwave with temperature reaching 39C, so the indoor pool was a very welcomed facility. Special shout-out to Xana and her colleagues for the impeccable service. Upon check-out they gave us a box filled with local fruits, which served us well for our train ride back to Hong Kong.

Stayed in July 2025

None but only if the free shuttle can be more frequently and no advanced booking required.

Hotel is very clean and comfortable, nice lake view. 12-15mins to the Guangzhou south railway station. Excellence customer service, especially Anes. Well done!

Stayed in July 2025

Fancy and I like the robot to deliver the food 😀 and breakfast was delicious and you could do takeaway if you can’t finish

Stayed in July 2025

One major issue I faced was the lack of a proper water facility in the washroom, which can be inconvenient for Muslim guests who require it for religious cleanliness. This affected my comfort during the stay.

The overall service was quite good. The room was clean, comfortable, and nicely decorated. The staff were polite, friendly, and always willing to help, which made my stay more pleasant.

Stayed in April 2025

Nothing every thing is good

The best

Stayed in June 2025

I loved the cleanliness of this place, the lake view from my window was just breathtaking. And also the fact that they have a side for non smokers made everything amazing. Their breakfast and buffet dinner was very nice. I will visit again and again

Stayed in May 2025

Room wasn't properly cleaned after first night

Good customer service from Carin.

Stayed in May 2025

Restricted access to gym, swimming pool need to pay a lot for shower cap (cannot rent) and swimming pool only ok. Location a bit outskirts but if you need proxikity to south train station it is a relatively short ride by taxi

Nice hotel, fantastic breakfast selection

Stayed in April 2025

One small suggestion would be to provide a discreet chair for the staff stationed at the front gate. It was a bit disheartening to see them standing for long hours, especially given how well the rest of the hotel cares for its guests. A little consideration for their comfort would reflect even better on the hotel’s hospitality standards.

My stay at Crowne Plaza Foshan Nanhai was truly impressive. The location was perfect—well-connected yet peaceful, with scenic surroundings that offered both convenience and privacy. The hotel ambience felt upscale and welcoming, ideal for both business and leisure stays. The rooms were clean, comfortable and provided a good level of privacy, which I appreciated after long days at the Canton Fair. The restaurant served a variety of well-prepared dishes. A special mention goes to Mr. Dana Wu from the reception, his attentiveness, warmth and professionalism made a real difference in making the stay memorable. He was genuinely helpful and went above and beyond in ensuring guests felt at home.

Stayed in April 2025

Breakfast was below standard for that category in China. Choice of fresh fruits was truly poor, selection of vegetables certainly less then could be expected. Just two slow coffees machines cause quite some waiting times - even the room was not crowded.

Nice room, good service, restaurants just around the corner

Stayed in April 2025

We recomand,everything was super! 🙏🏼

Many thanks to Bruce,he is the best people for the hotel!

Stayed in April 2025

As 5 stars hotel you should have staff who speaks well english

The cleanliness Warm staff Gym View

Stayed in April 2025

It’s far from the airport , better to have options for airport to hotel by Taxi or Hotel transport …. Not suggesting to take any private individuals trying to claim taxi , normal fare will be around 300-500 RMB ( Chinese )

Ambience , hygiene and services

Stayed in April 2025

Kindness of the staff. The manager Xana was very good

Stayed in April 2025

EVENING BUFFET WASNT GREAT

HOTEL WAS GOOD, SHUTTLE BUS WAS VERY CONVINIENT,

Stayed in April 2025

N/A

The amenities, the top notch service

Stayed in March 2025

Nothing

It’s my second time staying here and that should tell you all you need about the place

Stayed in March 2025

Restaurant menu was limited.

Alice Xu gave us exceptional service! Thanks again!

Stayed in February 2025

Comfortable stay.

Stayed in December 2024

There was no coffee creamer available in the room / hotel

Stayed in December 2024

Nothing

Nice hotel, neat & clean. Great breakfast.

Stayed in December 2024

Location to far away from canton fair with a lot of traffic. Breakfast with a lot of noise and a little bit confusing and with a bad communication with the staff because they don’t understand well English.

Good value

Stayed in October 2024

I don’t see anything wrong staying in hotel apart from Had problem getting Halal food and during my stay in this hotel I lost over a kg weight.. rest nothing wrong to stay in this hotel

I don’t know where from I should start. I met a person warmly welcomed me at the hotel door and then receptionist added more star with her pleasant smile. Luxurious hotel room fridge filled with drink moreover all facilities such as tooth brush, shaving kit and other accessory required were there. Very clean all the time. Unforgettable friendly environment everyone was there to help no matter what. Ufff gosh everything you need was available in breakfast so delicious and no matter the race or religion you will get what you need but remember and be careful it’s hard to get halal during dinner time. Finally I would thank you to all staff for their outstanding hospitality and made me speechless honestly. Respect for all and love you guys..

Stayed in November 2024

The hotel was quite far from both Guangzhou and Foshan, requiring a significant expense on taxis to get around. It’s highly recommended to install the Didi app to make transportation easier, but the distance still added inconvenience to the overall experience.

The hotel had a fantastic park view, which made the stay very enjoyable. Breakfast was delicious and offered a good variety. The staff were helpful and did their best to assist, though most of them didn’t speak English, so I had to rely on a translation app. Since it was during the Canton Fair, the hotel was quite busy, but the overall experience was still pleasant.

Stayed in November 2024