Reviews of DoubleTree by Hilton Guangzhou Science City-Free Shuttle Bus Service During Canton Fair Period
No.18, Shui Xi Road, Huang Pu District, Huang Pu, 510530 Guangzhou, China

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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNear Baoneng Sport Arena and provides a free shuttle bus to the arena during concerts
It’s far from the city
Reviewed: 17 July 2025 · Stayed in April 2025
Verified reviewReviewed: 20 June 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewFacility
Thank you very much for taking the time to share your experience of your recent stay with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. DoubleTree by Hilton Guangzhou Science City located in one of the 8 sight of Guangzhou – Ke Cheng Jin Xiu. Located in the heart of the dynamic Guangzhou High Tech Development District, DoubleTree by Hilton Hotel Guangzhou Science City is adjacent to the beautiful Civil Park, Tram Huangpu Line 1, Huangpu District Government and Guangzhou Science City Convention Center. Benefiting from it's great location,Baoneng Guangzhou Arena are a short 5-minute car ride from Hotel. It's a 40-minute drive from the hotel to Guangzhou East Railway Station and Canton Fair Pazhou Complex. Guangzhou Baiyun International Airport is about a 45-minute drive away. It's about 15-minute drive to LG Display, Grand Tech Park and Jabil Circuit (Guangzhou) Ltd. Zhitai Plaza, Luogang Wanda Plaza, Luogang Playground are within a 10-minute car ride distance from the hotel. Metro Line 6 is also adjacent to the property and Shuixi Station of Metro Line 7/21 is 600m walk.We promise to provide special comforts and acts of kindness that make the traveler feel human again. Yours truly, DoubleTree by Hilton Guangzhou – Science City
Thank you very much for taking the time to share your experience of your recent stay with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. DoubleTree by Hil… Show more
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewNA
The reception tried to charge us multiple times and lot of time went into this. Poor lift arrangement. Difficulty in communicating
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We have noted from your comments that we were not able to meet your expectation during your stay with us. First of all, we would like to apologize for the inconvenience caused. And our staff was contacted with you, for the details .I would like to assure you that I shall discuss your feedback with the department heads concerned, to take the corrective measures for overall improvement. Meanwhile, we could have the opportunity at your service again so that we could provide you with our promised service and I am confident that you would find the progress. Yours sincerely,
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We have noted from your comments that we were not able to meet your expectation during your stay with us. First of… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewAmazing !
Thank you very much for taking the time to share your experience of your recent stay with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. DoubleTree by Hilton Guangzhou Science City located in one of the 8 sight of Guangzhou – Ke Cheng Jin Xiu. Located in the heart of the dynamic Guangzhou High Tech Development District, DoubleTree by Hilton Hotel Guangzhou Science City is adjacent to the beautiful Civil Park, Tram Huangpu Line 1, Huangpu District Government and Guangzhou Science City Convention Center. Benefiting from it's great location,Baoneng Guangzhou Arena are a short 5-minute car ride from Hotel. It's a 40-minute drive from the hotel to Guangzhou East Railway Station and Canton Fair Pazhou Complex. Guangzhou Baiyun International Airport is about a 45-minute drive away. It's about 15-minute drive to LG Display, Grand Tech Park and Jabil Circuit (Guangzhou) Ltd. Zhitai Plaza, Luogang Wanda Plaza, Luogang Playground are within a 10-minute car ride distance from the hotel. Metro Line 6 is also adjacent to the property and Shuixi Station of Metro Line 7/21 is 600m walk.We promise to provide special comforts and acts of kindness that make the traveler feel human again. Yours truly, DoubleTree by Hilton Guangzhou – Science City
Thank you very much for taking the time to share your experience of your recent stay with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. DoubleTree by Hil… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewHospitality View Friendly Staff
Food variety Room service in term of the kitchen the food quality wasn’t good The kitchen close at 11 there is now late night menu
Greetings from DoubleTree by Hilton Guangzhou Science City. Thank you very much for taking the time to share your experience during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ service that our brand is known to provide worldwide. I would like to assure you that I shall discuss your feedback with the department heads concerned, to take the corrective measures for overall improvement. It is very important for us to hear valuable feedback from our guests like you, in order for us to make necessary improvement. We appreciate your patronage and look forward to welcoming you back at your next stay in Guangzhou – Science City. Yours truly, DoubleTree by Hilton Guangzhou – Science City
Greetings from DoubleTree by Hilton Guangzhou Science City. Thank you very much for taking the time to share your experience during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ servi… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe property was really beautiful and the rooms are spacious and comfortable. Shuttle service for canton fair was also very good.
Location was a bit far.
Thank you very much for taking the time to share your experience of your recent stay with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. DoubleTree by Hilton Guangzhou Science City located in one of the 8 sight of Guangzhou – Ke Cheng Jin Xiu. Located in the heart of the dynamic Guangzhou High Tech Development District, DoubleTree by Hilton Hotel Guangzhou Science City is adjacent to the beautiful Civil Park, Tram Huangpu Line 1, Huangpu District Government and Guangzhou Science City Convention Center. Benefiting from it's great location,Baoneng Guangzhou Arena are a short 5-minute car ride from Hotel. It's a 40-minute drive from the hotel to Guangzhou East Railway Station and Canton Fair Pazhou Complex. Guangzhou Baiyun International Airport is about a 45-minute drive away. It's about 15-minute drive to LG Display, Grand Tech Park and Jabil Circuit (Guangzhou) Ltd. Zhitai Plaza, Luogang Wanda Plaza, Luogang Playground are within a 10-minute car ride distance from the hotel. Metro Line 6 is also adjacent to the property and Shuixi Station of Metro Line 7/21 is 600m walk.We promise to provide special comforts and acts of kindness that make the traveler feel human again. Yours truly, DoubleTree by Hilton Guangzhou – Science City
Thank you very much for taking the time to share your experience of your recent stay with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. DoubleTree by Hil… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewWe went to this hotel just to go and chill by the pool for 2 days. The pool was closed on both days even though the app said the pool would be open. We ended up leaving a day early because there was nothing to do it the area.
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We took note of your comment. We are taking the necessary rectification actions accordingly, to improve the service and hotel facilities. We also realized that our team needs to improve on the overall service standards. Rest assured that we are focusing on the corrective measures, enhancing the training and for the overall improvement. We value your patronage and look forward to welcoming you in the not too distant future. Yours sincerely,
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We took note of your comment. We are taking the necessary rectification actions accordingly, to improve the service… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewCookies and breakfast
Nothing
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We have noted from your comments that we were not able to meet your expectation during your stay with us. First of all, we would like to apologize for the inconvenience caused. And our staff was contacted with you, for the details .I would like to assure you that I shall discuss your feedback with the department heads concerned, to take the corrective measures for overall improvement. Meanwhile, we could have the opportunity at your service again so that we could provide you with our promised service and I am confident that you would find the progress. Yours sincerely,
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We have noted from your comments that we were not able to meet your expectation during your stay with us. First of… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewRoom, view, food, staff, the whole place - out of this world, too nice.
Nothing
Greetings from DoubleTree by Hilton Guangzhou Science City. Thank you very much for taking the time to share your experience during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ service that our brand is known to provide worldwide. It is very important for us to hear valuable feedback from our guests like you, in order for us to make necessary improvement. We appreciate your patronage and look forward to welcoming you back at your next stay in Guangzhou – Science City. Yours truly, DoubleTree by Hilton Guangzhou – Science City
Greetings from DoubleTree by Hilton Guangzhou Science City. Thank you very much for taking the time to share your experience during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ servi… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewSome of my colleague who stayed at the hotel are Muslim/Islam - some time they looking for Halal foods
Greetings from DoubleTree by Hilton Guangzhou Science City. Thank you very much for taking the time to share your experience during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ service that our brand is known to provide worldwide. It is very important for us to hear valuable feedback from our guests like you, in order for us to make necessary improvement. We appreciate your patronage and look forward to welcoming you back at your next stay in Guangzhou – Science City. Yours truly, DoubleTree by Hilton Guangzhou – Science City
Greetings from DoubleTree by Hilton Guangzhou Science City. Thank you very much for taking the time to share your experience during your recent stay with us. We are happy to note that we have been successful in providing the ‘CARING’ servi… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewNice but a bit middle of nowhere.
The Executive Lounge was always short of food. Most of the food runout at least one hour before the close of the lounge. The poor stats had to run-around and apologise to the guests. It happened every night. The staff were taking pics every night before closing. so you can access them.
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We have noted from your comments that we were not able to meet your expectation during your stay with us. First of all, we would like to apologize for the inconvenience caused. And our staff was contacted with you, for the details .I would like to assure you that I shall discuss your feedback with the department heads concerned, to take the corrective measures for overall improvement. Meanwhile, we could have the opportunity at your service again so that we could provide you with our promised service and I am confident that you would find the progress. Yours sincerely,
Thank you for staying at the DoubleTree by Hilton Guangzhou Science City on your recent visit and sharing your experience. We have noted from your comments that we were not able to meet your expectation during your stay with us. First of… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewView and service
Location
Thank you very much for taking the time to share your experience of your recent stay with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. DoubleTree by Hilton Guangzhou Science City located in one of the 8 sight of Guangzhou – Ke Cheng Jin Xiu. Located in the heart of the dynamic Guangzhou High Tech Development District, DoubleTree by Hilton Hotel Guangzhou Science City is adjacent to the beautiful Civil Park, Tram Huangpu Line 1, Huangpu District Government and Guangzhou Science City Convention Center. Benefiting from it's great location,Baoneng Guangzhou Arena are a short 5-minute car ride from Hotel. It's a 40-minute drive from the hotel to Guangzhou East Railway Station and Canton Fair Pazhou Complex. Guangzhou Baiyun International Airport is about a 45-minute drive away. It's about 15-minute drive to LG Display, Grand Tech Park and Jabil Circuit (Guangzhou) Ltd. Zhitai Plaza, Luogang Wanda Plaza, Luogang Playground are within a 10-minute car ride distance from the hotel. Metro Line 6 is also adjacent to the property and Shuixi Station of Metro Line 7/21 is 600m walk.We promise to provide special comforts and acts of kindness that make the traveler feel human again. Yours truly, DoubleTree by Hilton Guangzhou – Science City
Thank you very much for taking the time to share your experience of your recent stay with us. It gives us great pleasure to know that you were pleased with our services and facilities and your stay was an enjoyable one. DoubleTree by Hil… Show more
Reviewed: 28 April 2025 · Stayed in April 2025
Verified review