9.0

Reviews of DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences

No. 3109 Qianhai Road, Nanshan District, Nanshan, 518054 Shenzhen, China

  • Elena

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Laborde-balen

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Caroline

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Lovely warm cookies on arrival, Great english from check in and check out. The rooms are really spacious and clean. Best hotel i’ve stayed at in Shenzhen for the price point.

    nothing

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    21 August 2025
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  • Raja

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Awesome hotel, perfect to stay with family, they had kitchen and washing machine. Spacious well maintained room. Staffs were very kind and smiling. Best breakfast we have had in our stay so far, a bit overcrowded on a Sunday morning but was managed well be the staffs

    The location of this hotel is away from Shenzhen metro.. need to walk at least 20 mins from the closest exit. For a non local who is not familiar with Shenzhen it might be difficult to reach hotel using public transport. But well connected by road, so go for taxi

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    21 August 2025
  • Kwok

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The room was spacious for a family of 4. Location was in easy reach of everywhere, normally a taxi ride around 18RMB or below to reach to city. Highly recommend!

    It was misleading on the website to say the room can accommodate 2 adults and 2 children. There was no sofa bed and we had to ask for another bed with extra cost per night.

    Property response:

    Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and appreciate your recognition of our facilities and location. Your suggestions have been noted and will be forwarded to the relevant departments for improvement. We look forward to welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and appreciate your recognition of our facilities and location. Your suggestions have been noted and will be forwarded to the relev… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    21 August 2025
  • Wai

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
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  • Kevin

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Service of front desk and restaurant staffs is excellent. The room very big and comfortable.

    A bit far from Metro.. need to walk about 15mins

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    25 July 2025
  • S

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Kelz

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Clean and spacious. Convenient location

    Nothing

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    9 June 2025
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  • Kelz

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Clean and spacious. Convenient location

    Nothing

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    9 June 2025
  • Erstika

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review
  • Denise

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    Comfort, location, cleanliness, breakfast, greenery around hotel.

    Room service only through WeChat No decaf coffee available in the breakfast buffet

    Property response:

    Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and appreciate your recognition of our facilities. Your suggestions have been noted and will be forwarded to the relevant departments for improvement. We look forward to welcoming you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and appreciate your recognition of our facilities. Your suggestions have been noted and will be forwarded to the relevant departmen… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    2 July 2025
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  • Florian

    Reviewed: 10 May 2025 · Stayed in May 2025

    Verified review
  • Andrew

    Reviewed: 6 May 2025 · Stayed in April 2025

    Verified review
  • Magnus

    Reviewed: 1 May 2025 · Stayed in May 2025

    Verified review

    Area, near to my business partner, Close to Futian Railway station.

    I have a wonder, why do some hotels place the foot-end of the bed on a carpet? This creates a negative angle ant push the blood to the head, at home I raise the head end to avoid that issue. It is not anything against this hotel, many have this setup...

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    7 May 2025
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  • Ho

    Reviewed: 24 April 2025 · Stayed in February 2025

    Verified review
  • Vitali

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review
  • So

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    We are thankful to the check in staff Jessie. She has been so friendly and helpful. My kid even said he wants to come back to stay in this hotel. The staffs is sincere and with big smile on their face. Hotel room is big compare to regular room in Shenzhen. It is new furnished and nice design.

    None

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    22 April 2025
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  • William

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    Large rooms, good view, helpful staff

    Nothing

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    21 April 2025
  • Ritesh

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review
  • Kim

    Reviewed: 18 March 2025 · Stayed in February 2025

    Verified review
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  • Gerald

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Equipment, rooms, Breakfast

    Missing bar

    Property response:

    Dear Guest, Thank you for sharing your valuable feedback regarding your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are thrilled to hear that you appreciated our facilities, room comfort, and breakfast offerings. Regarding the bar availability, please note that alcoholic beverages are served at our Lobby Lounge on the 1st floor, which operates daily until 22:00. Should you wish to enjoy a drink during your next visit, our team will be delighted to assist you. Your satisfaction is our priority, and we sincerely hope to welcome you back soon for another exceptional experience.

    Dear Guest, Thank you for sharing your valuable feedback regarding your recent stay at DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences. We are thrilled to hear that you appreciated our facilities, room comfort, and breakfast o… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    17 March 2025
  • Victor

    Reviewed: 4 March 2025 · Stayed in March 2025

    Verified review
  • Freddy

    Reviewed: 2 March 2025 · Stayed in March 2025

    Verified review

    large and super clean room !

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences.

    Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We appreciate your recognition of our service. We hope to have the opportunity to welcome you back to DoubleTre… Show more

    DoubleTree By Hilton Shenzhen Nanshan Hotel & Residences
    5 March 2025
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