Reviews of Fairfield by Marriott Xi'an Chanba
No 777 Euro-Asia Avenue, Chanba Ecological District, Baqiao, 710024 Xi'an, China

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Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewStaff and breakfast was very nice. In principle a very nice hotel, but due to the weather conditions and the heating system, it was not enjoyable.
Due to the time of the year (mid March), the air condition of the hotel wasn't working it was still put on heating. Our room had 29 °C room temperature, The windows couldn't be opened due to the height of the bulding. So it was not possible to get any sleep. Finally we had to change the room middle of the night. The new room was in a ground floor situation with a view against a wall. This room had now 18 °C room temperature, which was basically too cold. I assume when travelling at a differnt time of the year, the stay would be very nice, but mid March it was a desaster.
Reviewed: 18 November 2024 · Stayed in November 2024
Verified reviewFalse advertising about the location. On Booking.com the hotel claimed to be 6 miles or 10 klm from the Terracotta Warriors Museum when in fact it was approximately 37 klm
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewThe respectful staff.
N/A
Reviewed: 8 November 2024 · Stayed in November 2024
Verified reviewReviewed: 19 October 2024 · Stayed in August 2024
Verified reviewLocated too far, there was no opened markets in the evening, so you need to order smth if you need The staff was realy good and service too
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewQuiet surrounding
Room condition need major servicing. Aircon in 1 of the room is spoilt. When switch to a new room the infrared sensor malfunction. Even if people in the room, lighting cut off after certain time. Need to press the master switch to turn on the power
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewStaff is great, breakfast very good. Bathroom is really spacious and comfortable.
Bear in mind that it is not so close to the city centre..
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Fairfield by Marriott Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is super… Show more
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewBreakfast was really good value and had a great range of options to suit all tastes. Hotel rooms tastefully decorated.
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Fairfield by Marriott Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is super… Show more
Reviewed: 16 November 2023 · Stayed in October 2023
Verified reviewBreakfast, very good and a lot of choice
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Chanba Houhai Observation Deck, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Fairfield by Marriott Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is super… Show more
Reviewed: 8 August 2023 · Stayed in August 2023
Verified reviewThe staff was helpful and tried to speak English. The bed was comfortable and the room clean.
I only had a small window not on eye level.
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is superior, close to popular tourist destinations such as Sand Boat Outlets, Huaxia Cultural Tourism Resort Ocean Park, Chanba Houhai Observation Deck, Xi'an International Convention and Exhibition Center ~ We hope you can still choose our Fairfield by Marriott Xi'an Chanba next time you come to Xi'an. We will provide you with more warm and thoughtful service! We also hope that you can enjoy the scenery and culture of Xi'an. Welcome to Xi'an again next time!
Thank you for choosing our hotel. We are very happy to hear that you had a satisfactory stay in the hotel, and we are honored that our hotel's overall environment and cost-effectiveness won your favor. The location of the hotel is super… Show more
Reviewed: 30 July 2023 · Stayed in July 2023
Verified reviewReviewed: 30 July 2023 · Stayed in July 2023
Verified reviewReviewed: 21 July 2023 · Stayed in July 2023
Verified reviewReviewed: 6 July 2023 · Stayed in July 2023
Verified reviewBreakfast
We couldn't pay with credit card, and the people in reception did not speak English.
Dear guest, thank you for choosing to stay at Fairfield by Marriott Xi'an Chanba with us ! We are very sorry to see that you did not enjoy a perfect stay. but We will continue to work hard to live up to your recognition. we Looking forward to your next stay.
Dear guest, thank you for choosing to stay at Fairfield by Marriott Xi'an Chanba with us ! We are very sorry to see that you did not enjoy a perfect stay. but We will continue to work hard to live up to your recognition. we Looking forw… Show more
Reviewed: 6 July 2023 · Stayed in July 2023
Verified reviewEasy communication with front desk and overall facilities
n/a
Dear guests, thank you for choosing to stay at Fairfield by Marriott Xi'an Chanba with us ! We will continue to work hard to live up to your recognition. we Looking forward to your next stay.
Reviewed: 5 May 2023 · Stayed in May 2023
Verified review👍🏽👍🏽👍🏽👍🏽nice as always
Dear guests, thank you for choosing to stay at Fairfield by Marriott Xi'an Chanba with us ! We will continue to work hard to live up to your recognition. we Looking forward to your next stay.