Reviews of Four Points by Sheraton Guangzhou, Baiyun
No.14,16, Yuncheng Middle Second Road, Baiyun District, Baiyun District, 510410 Guangzhou, China
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewQuiet n clean. There is value for money
Stayed for 5 nights and breakfast and dinner buffet menu is same same everyday. The food becomes monotonous.
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewRooms are spacious . The location is great and staff is very professional .
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accomp… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewMy flight was for later at midnight and having checked out earlier at noon they allowed me to use the gym facilities later in the evening to freshen up before I left.
Dear guest, we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of your satisfaction with our service has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.
Dear guest, we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of your satisfaction with our service has impressed you. We will continue to bring the auth… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewClean and modern
No shops around
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun and taking the time to provide us your review. With regards to the location, we do regret the inconvenience that caused you. The surrounding area is developing at full strength and hotel is close to Baiyun Cultural Square Station of Metro Line 2, adjacent to Guangzhou Baiyun International Convention Center, Guangzhou Children's Park, Guangzhou Urban Planning Exhibition Center, only 5 minutes' drive from Baiyun Mountain, Guangzhou Gymnasium, Apron 5 Shopping Plaza and Kaide Yunshang Plaza, and only 30 minutes' drive from Guangzhou Baiyun Airport. We sincerely look forward to your visit again in the near future. Four Points by Sheraton Guangzhou, Baiyun
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun and taking the time to provide us your review. With regards to the location, we do regret the inconvenience that caused you. The surrounding area is dev… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewCleanliness,location
No one speaks English. Concierge service is only about watching left luggage, nothing else. No assistance with baggage delivery to the room. Guidance in the city and surrounding is very poor. Need to be instructed on concierge service duties. The smell in the lobby is terrible. Room smells cigaret smoke. WiFi speed is 20-30mbp. Safari,Gmail,google maps,IG,WhatsApp,YouTube doesn’t work.
Dear guest，thank you for staying with us at Element Guangzhou Baiyun. We would like to express my sincere appreciation to you for taking time to share your valuable comment with us. It is with heavy heart to learn that you were not enjoy your stay with us. We have shared your valuable comments with our team members and would be follow-up immediately. Please rest assured that we will look into every possible way to improve our guest service experience. We look forward to having you back again in the near future! Thank you for your kind understanding.
Dear guest，thank you for staying with us at Element Guangzhou Baiyun. We would like to express my sincere appreciation to you for taking time to share your valuable comment with us. It is with heavy heart to learn that you were not enjoy yo… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in April 2025
Verified reviewcleanliness
the food was very sloppy
Dear guest, thank you very much for your detailed feedback. I offer my sincerest apologies for the less than satisfactory experience that you had at our food & beverage. I have already passed on your comments to our operations team. Please reat assured that this is not the lasting impression we wish to leave with our valued guests. I hope you consider staying with us in the future to show you our ture Sheraton services.
Dear guest, thank you very much for your detailed feedback. I offer my sincerest apologies for the less than satisfactory experience that you had at our food & beverage. I have already passed on your comments to our operations team. Pl… Show more
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in April 2025
Verified reviewVery healpful staff, spotless, loved the location too
Everything was great
Dear guest, we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of our service has impressed you. We will continue to bring the authentic and warm service to our guests as we always did. We look forward to welcoming your next visit.
Dear guest, we are very grateful for your sincere comments. It is our honor to spend this pleasant time with your stay. We are also excited to learn of our service has impressed you. We will continue to bring the authentic and warm service … Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewI like the location and the Hotel & staff
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We are glad that you are satisfied with the location and service and have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again.
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We are glad that you are satisfied with the location and service and have an enjoyable stay in our hotel. We hope to provide you with better service in … Show more
Reviewed: 4 June 2025 · Stayed in April 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewConvenient
Limited temperature setting inside the room
Dear guest，warmly greetings from Four Points by Sheraton Guangzhou, Baiyun. Thank you for spending your precious time to share your comment with us. Regarding the unpleasant experience during your stay, we are deeply sorry that the air-conditioning have not met your expectations. Relevant departments of the hotel are following up with your valuable suggestion. I hope that you will give us a chance to get improve and earn back your trust. We sincerely look forward to your next stay! Four Points by Sheraton Guangzhou, Baiyun
Dear guest，warmly greetings from Four Points by Sheraton Guangzhou, Baiyun. Thank you for spending your precious time to share your comment with us. Regarding the unpleasant experience during your stay, we are deeply sorry that the air-con… Show more
Reviewed: 2 June 2025 · Stayed in April 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewBreakfast can be improve with a better Halal choices, it too basic and stop the chicken feet. the location of the hotel is ideal as it is next to the Metro station.
the staff were amazing and the whole place was very clean, and night live entertainment was very good and a nice touch to unwind. I thoroughly enjoyed it.
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accomp… Show more
Reviewed: 2 June 2025 · Stayed in April 2025
Verified review