Reviews of Four Points by Sheraton Suzhou
No.8 Moon Bay Road, Suzhou Industrial Park, 215123 Suzhou, China
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Reviewed: 23 May 2025 · Stayed in February 2025
Verified reviewReviewed: 21 May 2025 · Stayed in March 2025
Verified reviewIt is located at the Moon bay with day camping site, small lakeside park in the area. The facilities are nice and well maintained. The breakfast is offering a good selection.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewexcellent breakfast
nothing specific
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewAmazing facilities
Little bit overpriced
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return. Regards! Edison Shao
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement … Show more
Reviewed: 17 October 2024 · Stayed in September 2024
Verified reviewThis Hotel and China in general are a wonderful place and country, the people are wonderful contrary to all the propaganda by the US and its European puppies make you believe
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return. Regards! Edison Shao
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement … Show more
Reviewed: 8 October 2024 · Stayed in September 2024
Verified reviewPerfect location and very quite area
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return. Regards! Edison Shao
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement … Show more
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 May 2024 · Stayed in May 2024
Verified reviewReviewed: 18 March 2024 · Stayed in March 2024
Verified reviewspacious, clean and very friendly services
The bed is too soft.
Dear Guest, Thank you for choosing to stay at the Four Points by Sheraton Suzhou and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent for your experience from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Suzhou.
Dear Guest, Thank you for choosing to stay at the Four Points by Sheraton Suzhou and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely a… Show more
Reviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 18 November 2023 · Stayed in September 2023
Verified reviewReviewed: 9 November 2023 · Stayed in August 2023
Verified reviewReviewed: 3 October 2023 · Stayed in October 2023
Verified reviewReviewed: 15 September 2023 · Stayed in September 2023
Verified reviewCorporate but comfortable. Walking distance to some shops and restaurants. Nice gym. Predictable but good.
The room has 19 (!) light switches. It’s impossible to remember which one goes with which light. The gym closes at 10pm. Would be nice if it stayed open longe r
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return. Regards! Edison Shao
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement … Show more
Reviewed: 10 September 2023 · Stayed in September 2023
Verified reviewReviewed: 5 September 2023 · Stayed in September 2023
Verified reviewGood location
The toilet flush didn’t work properly in my room (#1210). The water flush is very weak. I had to flush more than 3 times when I used the toilet
Dear Guest, Thank you for choosing to stay at the Four Points by Sheraton Suzhou and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent for your experience from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Suzhou.
Dear Guest, Thank you for choosing to stay at the Four Points by Sheraton Suzhou and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely a… Show more
Reviewed: 28 July 2023 · Stayed in July 2023
Verified reviewBreakfast and fitness facilities great
Location is good if you need to be in the area, but not a place to stay and go sightseeing
Dear guest, Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. We will never stop trying our best to make you feel happy and comfortable when you stay with us. We will also continue to strive to be more considerate and provide attentive service to welcome you back. Regards! General Manager
Dear guest, Thank you for choosing our hotel and taking time to share your stay experience. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to … Show more
Reviewed: 26 July 2023 · Stayed in July 2023
Verified reviewEverything was fine, the breakfast had much variety.
150 for one time using the fitness Studio is quite much. Also the other Establishments in the hotel were not free.
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. We are looking forward to your return. Regards!
Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement… Show more