Reviews of Kempinski Hotel Fuzhou
1 Hengyu Road, 350000 Fuzhou, China
#6 of 23 hotels in Fuzhou
Guests' ChoiceReview Score
Based on 37 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.0
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Facilities
8.7
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Staff
8.8
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Value for money
8.4
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Free Wifi
6.6
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Showing 1 - 25
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Reviewed: July 25, 2025
Wayne
Australia21 Reviews2 helpful votes9.0“Good hotel, location and friendly staffs.”- • Leisure trip
- • Couple
- • Executive King Room - Enjoy Free Executive Benefits
- • Stayed 7 nights
- • Submitted from a mobile device
Friendly staffs, especially morning breakfast where the supervisor name Ye Xiang is very friendly as he made me a very good coffee every day.
Stayed in July 2025
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Reviewed: July 21, 2025
Szelau
United Kingdom8 Reviews9.0Wonderful- • Business trip
- • Couple
- • Deluxe King Room Garden View
- • Stayed 1 night
Room rate too high
Great room
Stayed in July 2025
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Reviewed: May 3, 2025
Pang
Malaysia4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Executive King Room - Enjoy Free Executive Benefits
- • Stayed 3 nights
- • Submitted from a mobile device
Member
Stayed in April 2025
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Reviewed: April 1, 2025
Yi
Australia4 Reviews1 helpful vote9.0“Value for money. Definitely recommend.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room City View
- • Stayed 5 nights
There was some construction going on that was not within the building (likely buildings nearby) and this affected sleep on a Sunday morning.
Stayed 5 nights. The gym is very well equipped. Also has an indoor pool. I really enjoyed the facilities. Room was big, clean and loved the cove lighting for bed time. Super well designed to lit the space just that slight tinge when you are sleeping so that you are able to see your way to the washroom but yet dark enough for a good night's rest. It is beside a mall that has most essentials and a supermarket. It is not as large as other shopping malls but adequate. Also has a myriad of food stalls / restaurants just 1 minute walk away. The housekeeping staff even took the initiative to provide us extra mineral water at night when she delivered a pillow as we did not ask for the room to be cleaned that morning. The counter staff helped us to order food delivery as we did not own a Chinese mobile number.
Stayed in March 2025
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Reviewed: March 31, 2025
John
United States3 Reviews1 helpful vote8.0“Pleasant with minor annoyances.”- • Leisure trip
- • Couple
- • Deluxe Room City View King
- • Stayed 7 nights
- • Submitted from a mobile device
Some minor defects needed repair.
Room has nice layout.
Stayed in March 2025
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Reviewed: March 30, 2025
Richard
United Kingdom35 Reviews2 helpful votes10“Great comfortable clean with fantastic service”- • Business trip
- • Couple
- • Deluxe King Room Garden View
- • Stayed 1 night
- • Submitted from a mobile device
The Kempinski Hotel in Fuzhou is a very comfortable nice stay when travelling around China. It is well located to train station and getting anywhere in Fuzhou is handy enough. It does a good breakfast and freshly cooked omelets which aren’t always available in other hotels. I’ll definitely stay again next time in Fuzhou
Stayed in March 2025
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Reviewed: March 15, 2025
Jennifer
Singapore8 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Deluxe Room City View King
- • Stayed 2 nights
- • Submitted from a mobile device
Nil
Hospitality, very warm from the front desk.
Stayed in March 2025
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Reviewed: December 1, 2024
Murtaza
Pakistan29 Reviews4 helpful votes10Exceptional- • Business trip
- • Travelers with friends
- • Deluxe Room City View King
- • Stayed 2 nights
- • Submitted from a mobile device
Marvellous Facilities.
Stayed in November 2024
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Reviewed: November 13, 2024
Corrie
South Africa31 Reviews1 helpful vote9.0“Great Stay in Fuzhou”- • Business trip
- • Family with young children
- • Deluxe Room City View King
- • Stayed 1 night
- • Submitted from a mobile device
Great location. Enjoyed the breakfast.
Stayed in November 2024
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Reviewed: February 6, 2024
Siong
Singapore13 Reviews9.0“Pleasant n sweet”- • Leisure trip
- • Couple
- • Executive King Room - Enjoy Free Executive Benefits
- • Stayed 2 nights
- • Submitted from a mobile device
None
Location and their gym
Stayed in January 2024
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Reviewed: November 5, 2023
Yifeng
United States3 Reviews9.0“The hotel staffs are ver friendly and helpful.”- • Leisure trip
- • Couple
- • Deluxe King Room Garden View
- • Stayed 9 nights
- • Submitted from a mobile device
The floor area at front door of the hotel looks there are many spot stains on the concrete floor.
The location is close to the subway station. The hotel is just next to the famous East Tahoe Plaza, and there are various restaurants and street food vendors around. The front desk staffs are friendly and professional, especially Shirley, she gave us a warm welcome and thoughtful arrangement for the hotel room. Xiao Yan who serves as a host for afternoon tea time area, she made us a delightful tea time. The hotel room clean crew are doing excellent job.
Stayed in October 2023
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Reviewed: November 1, 2023
Yeo
Singapore3 Reviews7.0“Overalll in a location with access to food n mall”- • Leisure trip
- • Couple
- • Deluxe Twin Room City View
- • Stayed 2 nights
- • Submitted from a mobile device
The pillows are soft , blanket are too thick for the weather . The 1 way / 2 way glass mirror is interesting but unless you dark out the whole room at night it is too bright to sleep when you have a night lamp switched on. I think I smelt cigarette smoke at common floor which I stayed (level 15)
Facilities are new with steam and sauna available
Stayed in November 2023
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Reviewed: October 9, 2023
Yuen
Hong Kong2 Reviews9.0“good”- • Business trip
- • Couple
- • Deluxe Twin Room City View
- • Stayed 1 night
- • Submitted from a mobile device
front desk reception trainee, not train well. although main receptionist working. he can look at us tell us pls wait. he has nothing to do, head was down for few mins and not say hi to us while we are waitimg.
good
Stayed in September 2023
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Reviewed: September 19, 2023
Petar
Bulgaria1 review10Exceptional- • Business trip
- • Group
- • Deluxe Room City View King
- • Stayed 1 night
- • Submitted from a mobile device
Could not get cold bottled water for breakfast.
It's spacious and comfy. Nice city view.
Stayed in September 2023
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Reviewed: September 18, 2023
Dale
Australia6 Reviews9.0“Excellent place to stay for all and for foreigners”- • Business trip
- • Solo traveler
- • Deluxe Room City View King
- • Stayed 3 nights
Very friendly helpful staff. Rooms are clean and good quality. Close to shopping precinct.
Stayed in September 2023
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Reviewed: March 31, 2025
Anita
Hong Kong3 Reviews3.0Poor- • Business trip
- • Solo traveler
- • Deluxe Room City View King
- • Stayed 1 night
- • Submitted from a mobile device
Request a non-smoking room and floor. However, whole room has a cigarette smell even the bedding
Stayed in March 2025
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Reviewed: October 4, 2023
智明
China1 review2 helpful votes1.0“The experience was terrible!”- • Leisure trip
- • Solo traveler
- • Deluxe King Room Garden View
- • Stayed 1 night
- • Submitted from a mobile device
1. The hotel‘s front-desk clerks are very unfriendly. When I checking in, I said I wanted to book at booking.com. The front desk customer service showed a disdainful expression and said it would take a while longer, even joking with colleagues. 2. The order reservation interface displays breakfast included, but after the order is confirmed, it has changed to no breakfast included. I am not sure if this is a problem with booking.com or the hotel. 3. The most uncomfortable and emotional impact of a day is also due to breakfast. When I entered the breakfast restaurant and started eating, customer service came over to tell me that your order did not include breakfast. After a while, another customer service came over to tell me that your order did not include breakfast. Are you sure you want to continue eating breakfast! It's really impolite and impolite. I've lost all my mood for a day. Is this still the etiquette that a 5-star luxury hotel should have?
Stayed in October 2023
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Reviewed: July 22, 2025
Szelau
United Kingdom8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Room City View King
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2025
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Reviewed: April 29, 2025
Szelau
United Kingdom8 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe Room City View King
- • Stayed 3 nights
There are no comments available for this review
Stayed in April 2025
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Reviewed: April 7, 2025
John
United States3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Deluxe Room City View King
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: April 3, 2025
Ian
Singapore4 Reviews10Exceptional- • Leisure trip
- • Group
- • Deluxe Room City View King
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: March 16, 2025
Achit
Mongolia7 Reviews10Exceptional- • Business trip
- • Couple
- • Deluxe Room City View King
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2025
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Reviewed: March 3, 2025
Georgios
Greece9 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe Room City View King
- • Stayed 2 nights
There are no comments available for this review
Stayed in February 2025
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Reviewed: March 2, 2025
Georgios
Greece9 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe King Room Garden View
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
Showing 1 - 25
