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Reviews of Guangdong Baiyun City Hotel

No.179 HuanShi West Rd, Yue Xiu, 510000 Guangzhou, China

#295 of 449 hotels in Guangzhou

Guests' Choice

Review score

Based on 61 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.4

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.7

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 14 May 2025

    7.0
    Deal value is good.
    • People with friends
    • Boutique Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    They doest’t have any closet for clothes in room. Room little overpriced.

    Location is great. 2 minutes walk way to Nearby metro line 2 &5. Watches, leather bags & belt markets are walking distance. Muslin halal food restaurant are within walking distance. 24/7 front desk service. Room is clean.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    7.0
    Generally a good hotel and comfortable. I wouldnt mind recommending othersand also coming again
    • People with friends
    • Boutique Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    The food was monotonous and other days there was very limited options for breakfast

    Good location, neat and friendly staff. Value for money

    Stayed in May 2025

  • Reviewed: 9 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I like the proximity to the railway station and metro lines (2 & 5) and good, vatiety of halal food around.

    Stayed in April 2025

  • Reviewed: 5 November 2024

    7.0
    Nice staff ,good location and value for money
    • Leisure trip
    • Group
    • Boutique Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location

    Value for money

    Stayed in November 2024

  • Reviewed: 1 May 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Deluxe Queen Room
    • Stayed 8 nights
    • Submitted via mobile

    When it's rainy, water falls down from celling cause it's the last floor and smell is bad everywhere

    Location

    Stayed in May 2024

  • Reviewed: 5 April 2024

    7.0
    Total experience good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Dirty carpet in room contain too much stain..

    Good place, next to rail station

    Stayed in April 2024

  • Reviewed: 17 March 2024

    8.0
    Overall a pleasant stay in the hotel
    • Leisure trip
    • Couple
    • Boutique Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No coffee and tissue paper provided in the room

    Cheap and good food for price I paid.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    It was alright.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 15 nights

    It would've been better if there were some chairs and bigger space in the room. The shower and the tap have very little pressure. The noise from the outside, espeacially the traffice noise woke me up every morning around 4am. :(

    Stayed in March 2024

  • Reviewed: 3 December 2023

    8.0
    Overall. Its a good hotel to stay.
    • Leisure trip
    • Couple
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed. Felt like sleeping on a plank of wood..😅. I think its time for refurbishment of the room

    Location is good. Walking distance to places we want to go. Hotel staffs are helpful.

    Stayed in November 2023

  • Reviewed: 1 December 2023

    7.0
    Good
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 6 nights

    No English Language

    Location

    Stayed in November 2023

  • Reviewed: 28 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything are good except for the air condition in the hotel room that did not functioning good… and the staff are hard to communicate because of language barrier.. overall the stay are awesome the staff well maned, everything top notch, except the air conditioning

    Near to the places i want to go, easy access…

    Stayed in November 2023

  • Reviewed: 21 May 2023

    7.0
    Room sizes can enhance everything about the hotel.
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms could be bigger

    Room are really small In comparison to other hotels

    Stayed in April 2023

  • Reviewed: 10 August 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Boutique Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The whole experience was hard. The beds were hard, no one spoke English. I struggled to get help getting money and airport transfers and even ordering food was a mission.

    Stayed in August 2025

  • Reviewed: 17 July 2025

    3.0
    Cheapest available option, but I would avoid this hotel.
    • Leisure trip
    • Family with young children
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are not refurbished so expect chipped walls. Location isn’t great, next to the train station so getting a Didi is always confusing as drivers always get the location wrong.

    Staff is very helpful. The washing machine and dryer were useful.

    Stayed in May 2025

  • Reviewed: 3 June 2025

    4.0
    Not very good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very Small Rooms. Shower Pressure was very bad.

    The location is good.

    Stayed in May 2025

  • Reviewed: 8 December 2024

    9.0
    Baiyun hotel is value for money
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Can still smell cigarettes in the room

    There is a new laundry room.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    2.0
    Terrible
    • Business trip
    • Solo traveller
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    They are really dirty

    Just the location

    Stayed in November 2024

  • Reviewed: 5 November 2024

    10
    Happy and satisfied
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights

    The fridge doesn't work, and the tea-making table top is a bit dusty

    The location is just within walking distance from the metro named GuangZhou Railway Station, which is really convenient to get connected to anywhere by metro line-transfer. The travelling to and from Airport also very easy & convenient. There is a supermarket and a restaurant next to the hotel, the restaurant serves good meal with reasonable prices and the supermarket is really a plus point since we can always get some junk foods or beer/drinks before we got back to the hotel. The room is quite spacious, the beds are super comfortable, the cleanliness of the linens also tiptop, I booked 3 rooms and all my guests are satisfied with their beds. They serves fruits on the 1st day but not the days after. The receptionists are very polite and helpful. The hotel also provide free-of-charge luggage storage if you ever needed to check out before your flight time. Everything was good, will definitely recommend this hotel to my friends and family.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    1.0
    Do not recommend staying here
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    The room sizes were very small - similar to an ibis. The hotel staff calls the police at midnight to our rooms for passport verification. This is something that could easily be done in the morning. Also I booked this property by mistake. Didn't realize there is another Bayun just 7 mins away which is a 5 star

    Stayed in October 2024

  • Reviewed: 20 October 2024

    10
    Was excellent
    • Business trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was good but hard for me

    Location

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Best location just beside Guangzhou Railway Station Exit A

    Stayed in October 2024

  • Reviewed: 26 January 2024

    1.0
    Horrible experience caused by Fan Jia Hui 范佳慧。经理请注意此员工的行为和素质以免破坏了酒店的形象。恶劣行为和欺负中文不是母语的外国人说我沟通和表达有问题。
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff, especially the spectacles round face girl called FAN JIA HUI 范佳慧。She’s super rude, lack manners and does not have basic courtesy as a hotel front desk staff. I felt threatened and actually reported to the police. I had issues with my parcel as on the taobao app it was showing as delivered but I cannot find it at the front desk area despite looking twice. I went upstairs to my room for the wifi to double check the app to ensure it is delivered to the hotel, and once confirmed I called the front desk to explain that the item was delivered but I cannot find it, whether she could please help double check in case I overlooked. She told me the hotel is not a parcel service so unable to do so. I explained again but she raised her voice screaming at me then ended my phone call. It’s shocking behaviour and she should not be a front desk staff if she’s that unwilling to help the guests and with such customer service standard. The night before, I looked for a parcel for my charger converter but cannot find, so I seek help and another front desk staff called OU CAI YUN was SO HELPFUL and she looked around and found it hiding in a hidden spot among piles of parcels! 欧彩云 was also super helpful when I needed help with wifi setup when I arrived the hotel after a 13 hour flight from the UK. I called the front desk and told her she can just share the wifi instructions over the phone to save her trip to my room but she insisted to come upstairs to help me out, TWICE. Once for my phone and another for my laptop. Kudos to 欧彩云!

    Location is close to where I meant to go, easy to get taxi, modern comfy design room with all basic needs met, but no wifi outside of the room so it is inconvenient when I booked a taxi on the app and can’t receive the update when I’m at the lobby. My flight arrived late at night and can only go to the phone store the next morning. Room’s water pressure is low, so showering takes a while as I have long hair. Aircon does not work, 26• is the lower temperature in the room which was too hot and stuffy, staff said its central controlled so temperature cannot go lower than this.

    Stayed in December 2023

  • Reviewed: 13 December 2023

    3.0
    I do not recommend!
    • Business trip
    • Solo traveller
    • Boutique Twin Room
    • Stayed 6 nights

    The hotel was old and very worn. The carpets were filthy. I asked for a room without carpet and it was just as bad if not worst. What really turned me off from this hotel is that I went to the spa in the hotel and money was stolen from my bag. The hotel told me that the spa was not a part of the hotel, but I still feel like they share the responsibility because it’s their hotel. I would not recommend this hotel to anyone.

    I didn’t care for this hotel and I wouldn’t recommend. The location was okay, but impossible to get to the markets on the opposite side of the street because of freeway.

    Stayed in December 2023

  • Reviewed: 5 November 2023

    9.0
    I am satisfied with your hotel Service
    • Business trip
    • Family with young children
    • Boutique Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room Cleanness

    Very Good

    Stayed in November 2023

Showing 1 – 25

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