Reviews of Paco Hotel Yan Jiang Road Tuan Yi Da Metro Guangzhou-Free shuttle bus to Canton Fair

Thank you for your review Dear guest, thank you very much for taking the time to share your stay experience! We are sincerely delighted to see your recognition of the enthusiastic service and rich breakfast provided by the reception staff - making every guest feel cared for and opening up a vibrant day with a variety of delicious food is our constant effort, and your affirmation is the greatest motivation for the team. Thank you also for mentioning the historical style and room differences of the hotel. As a hotel that carries the story of time, we not only hope to preserve the unique retro charm, but also gradually promote room renovation work, striving to allow more guests to enjoy a more comfortable living experience while experiencing the historical atmosphere. If you visit us next time, please communicate with us in advance and we will do our best to arrange a renovated room for you, making your stay experience more satisfactory. Looking forward to serving you again in the future, and wishing you a happy life!

Thank you for your review Dear guest, thank you very much for taking the time to share your stay experience! We are sincerely delighted to see your recognition of the enthusiastic service and rich breakfast provided by the reception staff -… Show more

Thank you for your review Dear guest, thank you very much for taking the time to share your stay experience! We are sincerely delighted to see your recognition of the enthusiastic service and rich breakfast provided by the reception staff - making every guest feel cared for and opening up a vibrant day with a variety of delicious food is our constant effort, and your affirmation is the greatest motivation for the team. Thank you also for mentioning the historical style and room differences of the hotel. As a hotel that carries the story of time, we not only hope to preserve the unique retro charm, but also gradually promote room renovation work, striving to allow more guests to enjoy a more comfortable living experience while experiencing the historical atmosphere. If you visit us next time, please communicate with us in advance and we will do our best to arrange a renovated room for you, making your stay experience more satisfactory. Looking forward to serving you again in the future, and wishing you a happy life!

Thank you for your review Dear guest, thank you very much for taking the time to share your stay experience! We are sincerely delighted to see your recognition of the enthusiastic service and rich breakfast provided by the reception staff -… Show more

Thank you for choosing our hotel and sharing your accommodation experience! We are very pleased that the spacious room and satisfactory breakfast can add joy to your journey. At the same time, we have also noticed your feedback that the room is slightly outdated, which has been included in our optimization list. We will continue to improve the quality of hardware facilities in the future. Looking forward to providing you with better accommodation services again in the future, and wishing you a happy life!

Thank you for choosing our hotel and sharing your accommodation experience! We are very pleased that the spacious room and satisfactory breakfast can add joy to your journey. At the same time, we have also noticed your feedback that the roo… Show more

Dear guest, we apologize for the unpleasant stay experience you had! We deeply regret the issue of smoke odor in the smoke-free floor corridors that you have reported - this is seriously inconsistent with our promised smoke-free environment standards and is a management oversight. At present, we have immediately increased the patrol frequency of the floor, dispatched more staff to promptly dissuade violations, and conducted a comprehensive inspection and debugging of the ventilation system to ensure air circulation. At the same time, we will also strengthen the smoke-free reminders for guests and reduce such situations from the source. Your feedback is crucial to us, and it is these valuable opinions that drive us to improve our services. Please give us another chance, we will make up for this deficiency with more meticulous management and service. Looking forward to serving you again, and wishing you a happy life!

Dear guest, we apologize for the unpleasant stay experience you had! We deeply regret the issue of smoke odor in the smoke-free floor corridors that you have reported - this is seriously inconsistent with our promised smoke-free environment… Show more

Dear guest, thank you very much for taking the time to share your stay experience! We sincerely appreciate your recognition of the staff's cooperative attitude during difficult times, which is the greatest encouragement to the team. We will pass on this recognition to every member and continue to uphold the concept of attentive service. We deeply apologize for the situation you mentioned where the guards did not provide assistance, as it falls short of the service standards we are pursuing. We will immediately provide feedback to the relevant departments for verification and improvement, strengthen employee training, and ensure that we provide more thoughtful service to each customer. Thank you again for your valuable feedback. We look forward to the opportunity to serve you again and bring you a more satisfactory stay experience!

Dear guest, thank you very much for taking the time to share your stay experience! We sincerely appreciate your recognition of the staff's cooperative attitude during difficult times, which is the greatest encouragement to the team. We … Show more

Dear guest, thank you very much for taking the time to share your stay experience. We are also delighted to learn that you are satisfied with the hotel's location and the service provided by the staff. We are always committed to providing friendly and thoughtful assistance to every guest, and your recognition is our greatest encouragement. We deeply apologize for the poor experience you have had regarding the smoking issue you mentioned. The hotel has always strictly implemented the smoking ban regulations. In the future, we will further strengthen the inspection and management of public areas and guest rooms to prevent such situations from happening again, and strive to create a more comfortable living environment for you and all guests. Looking forward to the opportunity to serve you again and provide you with a more perfect journey!

Dear guest, thank you very much for taking the time to share your stay experience. We are also delighted to learn that you are satisfied with the hotel's location and the service provided by the staff. We are always committed to providi… Show more

Dear guest, thank you very much for taking the time to share your accommodation experience, as well as your recognition and valuable suggestions for our hotel! I am glad to hear that you are satisfied with the spacious, clean, comfortable bed, and relaxing environment in the guest room. Thank you for understanding the well maintained bathroom despite its slightly smaller size. We will carefully provide feedback on the improvement suggestions for the bathroom to relevant departments, explore the possibility of optimizing space utilization, and strive to improve the comfort of guests' stay. For breakfast, we highly value your suggestion that Muslim guests have limited options and would like to add European and halal foods. The catering team will adjust the menu accordingly, enriching halal food and European style options, striving to meet the dietary needs of more guests and bring a more complete dining experience to everyone. Also, thank you very much for your affirmation of Suki! We will convey your praise to her and the entire front desk team, which is a great encouragement for us and will motivate everyone to continue serving every guest with professionalism and enthusiasm. Thank you again for your recommendation. We look forward to serving you again in the future and providing you with a more perfect accommodation experience!

Dear guest, thank you very much for taking the time to share your accommodation experience, as well as your recognition and valuable suggestions for our hotel! I am glad to hear that you are satisfied with the spacious, clean, comfortable b… Show more

Dear guest, thank you very much for taking the time to share your stay experience. We deeply apologize for the hygiene issue you mentioned, which completely does not meet our service standards and has caused you a bad feeling. We sincerely feel guilty Your feedback is very valuable to us, helping us identify shortcomings and continuously improve. If you are willing to give us another chance, we look forward to your visit again. Let us make up for this regret with practical actions and bring you a more comfortable stay experience. Wishing you a happy life!

Dear guest, thank you very much for taking the time to share your stay experience. We deeply apologize for the hygiene issue you mentioned, which completely does not meet our service standards and has caused you a bad feeling. We sincerely … Show more

Thank you very much for taking the time to share your stay experience. We are also pleased that the friendly and enthusiastic staff and breakfast have been recognized by you. This is the direction we are striving for. We deeply apologize for the carpet stains and the issue of outdated and poorly maintained furniture that you mentioned. These are indeed areas where we need to improve. We have synchronized your feedback with the relevant departments and will arrange for a comprehensive inspection and handling as soon as possible, including deep cleaning of carpets and maintenance and updates of furniture, striving to provide a more comfortable and tidy environment for each guest. Thank you again for your honest feedback, which is crucial for us to improve our service quality. Looking forward to the opportunity to serve you again and let you feel our progress!

Thank you very much for taking the time to share your stay experience. We are also pleased that the friendly and enthusiastic staff and breakfast have been recognized by you. This is the direction we are striving for. We deeply apologize fo… Show more

Dear guest, thank you for recognizing our hotel's cost-effectiveness and staff service! Providing you with friendly and thoughtful service, and offering a cost-effective stay experience, is our greatest joy. We will continue to work hard and maintain this dedication. We look forward to serving you again next time and wish you a happy life!

Dear guest, thank you for recognizing our hotel's cost-effectiveness and staff service! Providing you with friendly and thoughtful service, and offering a cost-effective stay experience, is our greatest joy. We will continue to work har… Show more

Dear guest, thank you for recognizing our hotel's cost-effectiveness and staff service! Providing you with friendly and thoughtful service, and offering a cost-effective stay experience, is our greatest joy. We will continue to work hard and maintain this dedication. We look forward to serving you again next time and wish you a happy life!

Dear guest, thank you for recognizing our hotel's cost-effectiveness and staff service! Providing you with friendly and thoughtful service, and offering a cost-effective stay experience, is our greatest joy. We will continue to work har… Show more

Dear customer: Hello! Thank you very much for choosing to stay at our hotel and taking the time to share your experience feedback. We are honored to receive your recognition of the service attitude of our staff and cleaning women, which will motivate us to continue maintaining our warm and friendly service standards. We deeply apologize for the TV malfunction, poor lighting of the desk lamp, inadequate carpet cleaning, and inadequate hygiene of the slippers during this stay. These situations have exposed our negligence in facility maintenance and hygiene management. We have immediately arranged for the engineering department to conduct a comprehensive inspection of the electrical equipment in the guest rooms, thoroughly clean all guest room carpets, replace all guest slippers, and strengthen the hygiene inspection process to avoid similar problems from happening again. Your feedback is an important basis for our improvement. We sincerely hope to have the opportunity to provide you with a better stay experience again. If you are willing to visit again, please feel free to contact us for priority arrangements. Looking forward to regaining your trust! Wishing you a happy life

Dear customer: Hello! Thank you very much for choosing to stay at our hotel and taking the time to share your experience feedback. We are honored to receive your recognition of the service attitude of our staff and cleaning women, which wil… Show more

Dear customer, hello! Thank you very much for choosing to stay at our hotel and taking the time to share your valuable stay experience! We deeply apologize for the unpleasant feeling caused by the smell of smoke in your room during check-in. Thank you very much for your tolerance and understanding. We are also pleased that our staff and room service team were able to respond promptly and resolve the issue properly, and have successfully moved you to a satisfactory room. Your suggestion of turning on air conditioning and ventilation before guests check in is extremely valuable, and we have incorporated it into our subsequent optimization plan, striving to create a more comfortable living environment for each guest in detail. Your satisfaction is our driving force forward, and we look forward to bringing you a more perfect stay experience next time. We sincerely welcome you to visit again!

Dear customer, hello! Thank you very much for choosing to stay at our hotel and taking the time to share your valuable stay experience! We deeply apologize for the unpleasant feeling caused by the smell of smoke in your room during check-in… Show more

Dear guest, thank you very much for choosing to stay at our hotel and taking the time to share your experience feedback. We deeply apologize for any inconvenience caused during your stay! Regarding the communication barriers, receipt provision, and delayed response to room service issues you mentioned, we have attached great importance to them and will optimize employee training, improve service processes and communication mechanisms to ensure that every guest receives efficient and professional service. At the same time, we will also re-examine our service standards to avoid significant discrepancies with your previous stay experience. Your feedback is an important driving force for our improvement. If you are willing to visit again in the future, we will do our best to arrange a better stay experience for you and make up for this regret. If you have any needs, please feel free to contact us at any time. We wish you a happy life!

Dear guest, thank you very much for choosing to stay at our hotel and taking the time to share your experience feedback. We deeply apologize for any inconvenience caused during your stay! Regarding the communication barriers, receipt provis… Show more

Dear guest, hello! Thank you very much for choosing to stay at our hotel and giving such a heartwarming review! Employees always adhere to the principle of enthusiastic service, and receiving your praise is the greatest encouragement for them; The carefully prepared breakfast is hoped to start your day full of vitality, and I am happy to meet your taste; Comfortable bedding is also designed to ensure a good night's sleep for you. Your satisfaction is our driving force forward, and we sincerely look forward to serving you again. We wish you a happy life!

Dear guest, hello! Thank you very much for choosing to stay at our hotel and giving such a heartwarming review! Employees always adhere to the principle of enthusiastic service, and receiving your praise is the greatest encouragement for th… Show more