Reviews of Sunny International Apartment From Beijing Road

Dear Andrea, We sincerely apologize for the extremely frustrating experience you encountered during the renovation period. We’re grateful to share that the main entrance construction is now fully completed, and all elevators have been repaired and are operational. Additionally, we’ve launched a comprehensive deep-cleaning initiative addressing mold and wallpaper issues, with room inspections conducted daily. Your feedback was crucial in driving these urgent improvements, and we hope you might reconsider staying with us to experience the transformed environment.

Dear Andrea, We sincerely apologize for the extremely frustrating experience you encountered during the renovation period. We’re grateful to share that the main entrance construction is now fully completed, and all elevators have been repai… Show more

Dear Yousoof, We sincerely apologize for the inconvenience caused during your stay. We’ve urgently coordinated with building management to accelerate renovation progress and restore full elevator operations as quickly as possible. Temporary air circulators have been installed in all lifts to improve ventilation immediately. Your feedback has also prompted a full review of room amenities to ensure they match our listings. We truly regret the frustration this caused and hope to welcome you back to experience the improvements.

Dear Yousoof, We sincerely apologize for the inconvenience caused during your stay. We’ve urgently coordinated with building management to accelerate renovation progress and restore full elevator operations as quickly as possible. Temporary… Show more

Dear christopher nugroho, Thank you for your detailed feedback! We’re thrilled you enjoyed our prime location near shopping, dining, and transport—it’s what makes Sunny International Apartment so convenient. We appreciate your patience during the renovations and sincerely apologize for the dust and limited elevator access. To improve: (1) We’ve scheduled deep cleaning to control dust, (2) Added clear signage for elevator queues, and (3) Standardized room amenities so future guests get both a microwave AND washer. Your comfort is our priority, and we’d love to welcome you back to experience the upgrades!

Dear christopher nugroho, Thank you for your detailed feedback! We’re thrilled you enjoyed our prime location near shopping, dining, and transport—it’s what makes Sunny International Apartment so convenient. We appreciate your patience duri… Show more

Dear Kum Meng, Thank you for your feedback and for recognizing our ongoing upgrades—we truly appreciate your patience during this transition. While we’re sorry your current experience was just average, we’re confident the improvements will elevate your next stay to a 10. Our team is working hard to complete these enhancements, and we can’t wait to welcome you back to experience the transformed Sunny International Apartment!

Dear Kum Meng, Thank you for your feedback and for recognizing our ongoing upgrades—we truly appreciate your patience during this transition. While we’re sorry your current experience was just average, we’re confident the improvements will … Show more

Dear luciano, We sincerely apologize for any discrepancy between our photos and your actual experience. Ensuring accurate representation is extremely important to us, and we’ve immediately reviewed all listing images to confirm they reflect our current standards. Your feedback has prompted us to implement stricter quality checks. We’d appreciate the opportunity to regain your trust during a future stay.

Dear luciano, We sincerely apologize for any discrepancy between our photos and your actual experience. Ensuring accurate representation is extremely important to us, and we’ve immediately reviewed all listing images to confirm they reflect… Show more

Dear luciano, Thank you for acknowledging our cleaning staff’s efforts—we’ll share your kind words with them. We sincerely apologize for the unacceptable service from our reception team and the frustrating elevator delays during peak hours. Both issues have been escalated for immediate action: reception staff are undergoing retraining, and we’re coordinating with building management to optimize elevator operations. While we regret we couldn’t provide a better experience this time, we hope you might reconsider in the future as we implement these improvements.

Dear luciano, Thank you for acknowledging our cleaning staff’s efforts—we’ll share your kind words with them. We sincerely apologize for the unacceptable service from our reception team and the frustrating elevator delays during peak hours.… Show more

Dear Aliasgar, Thank you for your rating and feedback. We're glad you found our location convenient, and we sincerely appreciate your note about needed repairs—this has been escalated to our maintenance team for immediate action. While we're sorry your experience was just "fair," we're committed to making impactful upgrades to ensure your next stay is truly enjoyable.

Dear Aliasgar, Thank you for your rating and feedback. We're glad you found our location convenient, and we sincerely appreciate your note about needed repairs—this has been escalated to our maintenance team for immediate action. While … Show more

Dear aguywhobookshostels, Thank you for sharing your detailed feedback about your recent stay at Sunny International Apartment. We're truly pleased to hear you appreciated our prime location near the subway and shopping district, as well as the comfortable beds and spacious rooms. However, we sincerely apologize for the unacceptable cigarette odor in your initial room and the overall condition of the facilities. This falls far short of our standards, and we've taken immediate action by implementing stricter non-smoking enforcement, deep-cleaning protocols, and accelerating our maintenance schedule. We're grateful your local friend could assist with the room change, but we regret you had to experience this at all. Your patience and understanding are greatly appreciated as we work to improve, and we hope to welcome you back to experience our ongoing upgrades firsthand.

Dear aguywhobookshostels, Thank you for sharing your detailed feedback about your recent stay at Sunny International Apartment. We're truly pleased to hear you appreciated our prime location near the subway and shopping district, as wel… Show more

Dear Avinash, We sincerely apologize for the unacceptable cleanliness standards you encountered during your stay. This is not representative of our usual service quality, and we have taken immediate corrective actions, including retraining our housekeeping staff and implementing stricter inspection protocols. Your feedback is invaluable in helping us improve, and we hope for an opportunity to restore your confidence in our property.

Dear Avinash, We sincerely apologize for the unacceptable cleanliness standards you encountered during your stay. This is not representative of our usual service quality, and we have taken immediate corrective actions, including retraining … Show more

Dear Mohd Izham, Thank you for your feedback regarding our room arrangements. We appreciate your understanding about our 3-bedroom and 4-bedroom suites being located in the brand-new building across from our reception. This setup allows us to provide more spacious and modern accommodations for families and larger groups. While the buildings are separate, they are just a short walk apart, and our staff is always available to assist with any needs during your stay. We hope you enjoyed the upgraded amenities and extra space in our newer building, and we look forward to welcoming you back for another comfortable stay!

Dear Mohd Izham, Thank you for your feedback regarding our room arrangements. We appreciate your understanding about our 3-bedroom and 4-bedroom suites being located in the brand-new building across from our reception. This setup allows us … Show more