Reviews of Lavande International Hotel Guangzhou US Consulate General Guangzhou Grandview Plaza Branch - Free Shuttle Bus to Canton Fair Complex During Canton Fair Period & Free VPN Internet Access
No. 26, Tianhe South No. 2 Road, Tianhe District, Guangzhou, Tian He, 510000 Guangzhou, China
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Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewThe facilities are top-notch, and the room was spotless and cozy——perfect for a comfortable stay. The staff were incredibly friendly and attentive. Located right downtown, with huge shopping malls just step away. Super convenient! 5stars!
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewThe housekeepers were excellent, very respectful, Attentive to any need, even though none of them spoke English, they always looked for a way to help me. Very well oriented to customer service.
Honestly, when I made the reservation, the photo that appeared on the booking portal was of a tall building very different from reality , There was no information in English in the room, and 99% of the employees only speak Chinese . Even so, everyone tried to find a cell phone translator so we could communicate and that was a plus.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewGreat location, easy to reach the city's most thriving business area.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThey converted an old apartment building into a hotel. The staff were friendly and tried to be helpful but they did not speak English. I had booked 2 large rooms, but although I paid for large rooms, I was given 1 large room + 1 small room. Also, I couldn't use my credit card that I registered with Booking for payment. I had to pay cash during check-in. Chinese navigation applications (for example: Amap, Baidu etc.) cannot find the address of the hotel. Taxi drivers working in this city also do not know the address of the hotel and cannot find it. It is very difficult to recognise the entrance of the hotel from the street. The name of the nearby metro station is also wrong. ‘Shipaiqiao Subway Station (Line 3)’ is wrong. The line number of the nearby (about 500 metres) station is: 1 (Line 1), name: Tianhe Sports Centre. There is not much choice on the breakfast menu. It is not as it looks in the photos. If you wake up late, you may not be able to find some food.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThey converted an old apartment building into a hotel. The staff were friendly and tried to be helpful but they did not speak English. I had booked 2 large rooms, but although I paid for large rooms, I was given 1 large room + 1 small room. Also, I couldn't use my credit card that I registered with Booking for payment. I had to pay cash during check-in. Chinese navigation applications (for example: Amap, Baidu etc.) cannot find the address of the hotel. Taxi drivers working in this city also do not know the address of the hotel and cannot find it. It is very difficult to recognise the entrance of the hotel from the street. The name of the nearby metro station is also wrong. ‘Shipaiqiao Subway Station (Line 3)’ is wrong. The line number of the nearby (about 500 metres) station is: 1 (Line 1), name: Tianhe Sports Centre. There is not much choice on the breakfast menu. It is not as it looks in the photos. If you wake up late, you may not be able to find some food.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewIt's nice to stay at the Lavande Hotel, the room is nice and clean, free breakfast, laundry service, and airport pickup service are provided. All of the things are amazing, happy trip in China.
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewLovely hosts, helpful with transportation. The location is centrally located, and rich food choices. Good to stay here, will come back definitely!!