Reviews of Guangzhou Marriott Hotel Baiyun
No.6, 8,10 , Yuncheng Middle Second Road., Baiyun District, Baiyun District, 510410 Guangzhou, China

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIt is close to where I intend to be. The bed was comfortable and the room is spacious.
The air conditioner seems insufficient, therefore relatively warm in the room. I was unable to find a switch just for the lobby lights, resulting leaving the lobby lights on the whole night! Not ideal. The master switch turn off everything. The cafe’s food is not good and expensive.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewBreakfast was such a huge variety and choice and awesome
Dear Guest,thank you for choosing Guangzhou Marriott Hotel Baiyun,we are very pleasant to hear that you have spent a great night in our all-day dining restaurant Goji. It brings unforgettable experience to you. We will continue to maintain the excellent service and offer you unforgettable experience. Best wishes to you and see you next time. Guangzhou Marriott Hotel Baiyun
Dear Guest,thank you for choosing Guangzhou Marriott Hotel Baiyun,we are very pleasant to hear that you have spent a great night in our all-day dining restaurant Goji. It brings unforgettable experience to you. We will continue to maintain … Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewI loved everything about the hotel. The staff is friendly, food is delicious and the hotel is easy to access.
I loved everything
Dear guest, thank you for staying with us at Guangzhou Marriott Hotel Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!
Dear guest, thank you for staying with us at Guangzhou Marriott Hotel Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewBreakfast was good, I would recommend expanding the European/American variety
Not much activity around the facility
Dear guest,Thank you for staying with us at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. With regards to the <Reason>, we do regret the inconvenience that caused you. The surrounding area is developing at full strength and hotel is close to Baiyun Cultural Square Station of Metro Line 2, adjacent to Guangzhou Baiyun International Convention Center, Guangzhou Children's Park, Guangzhou Urban Planning Exhibition Center, only 5 minutes' drive from Baiyun Mountain, Guangzhou Gymnasium, Apron 5 Shopping Plaza and Kaide Yunshang Plaza, and only 30 minutes' drive from Guangzhou Baiyun Airport. We sincerely look forward to your visit again in the near future.Guangzhou Marriott Hotel Baiyun
Dear guest,Thank you for staying with us at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. With regards to the <Reason>, we do regret the inconvenience that caused you. The surrounding area is developi… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewFood was amazing
We booked executive room, we were initially given a room smelling cigarette, nevertheless we were given another room which was alright. We were very tired and we found this frustrating. Also we requested the invoice which was not given to us.
Dear guest,thank you for staying with us at Guangzhou Marriott Hotel Baiyun. We would like to express my sincere appreciation to you for taking time to share your valuable comment with us. It is with heavy heart to learn that you were not enjoy your stay with us. We have shared your valuable comments with our team members and would be follow-up immediately. Please rest assured that we will look into every possible way to improve our guest service experience. We look forward to having you back again in the near future! Thank you for your kind understanding.
Dear guest,thank you for staying with us at Guangzhou Marriott Hotel Baiyun. We would like to express my sincere appreciation to you for taking time to share your valuable comment with us. It is with heavy heart to learn that you were not e… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in April 2025
Verified review5 star feel
A bit far
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun and taking the time to provide us your review. With regards to the location, we do regret the inconvenience that caused you. The surrounding area is developing at full strength and hotel is close to Baiyun Cultural Square Station of Metro Line 2, adjacent to Guangzhou Baiyun International Convention Center, Guangzhou Children's Park, Guangzhou Urban Planning Exhibition Center, only 5 minutes' drive from Baiyun Mountain, Guangzhou Gymnasium, Apron 5 Shopping Plaza and Kaide Yunshang Plaza, and only 30 minutes' drive from Guangzhou Baiyun Airport. We sincerely look forward to your visit again in the near future. Four Points by Sheraton Guangzhou, Baiyun
Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun and taking the time to provide us your review. With regards to the location, we do regret the inconvenience that caused you. The surrounding area is dev… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewNice property staff was good breakfast was great
No smoking room
Dear guest, thank you for staying with us at Guangzhou Marriott Hotel Baiyun. We are glad that you are satisfied with the facilities and have an enjoyable stay in our hotel. Hotel all room is non-smoking room, but hotel have smoking area for guest. We hope to provide you with better service in the future, and look forward to your visit again.
Dear guest, thank you for staying with us at Guangzhou Marriott Hotel Baiyun. We are glad that you are satisfied with the facilities and have an enjoyable stay in our hotel. Hotel all room is non-smoking room, but hotel have smoking area f… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe hotel decorations and spaces
Staff is very poor in English and some does not speak at all
Dear guest, thank you for staying at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team members. we strive to provide a superior service experience for every customer. Therefore you feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our true service standards.
Dear guest, thank you for staying at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team me… Show more
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewReviewed: 22 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewIt was really comfortable and luxurious
It was really hard to communicate as most staff speak no or limited English.
Dear guest, thank you for staying at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team members. we strive to provide a superior service experience for every customer. Therefore you feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our true service standards.
Dear guest, thank you for staying at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team me… Show more
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewVery nice rooms and nice swimming pool
Dear guest, thank you for staying with us at Guangzhou Marriott Hotel Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!
Dear guest, thank you for staying with us at Guangzhou Marriott Hotel Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewI appreciated that the staff was very accommodating, especially with sending and receiving packages. That was a 10 out of 10.
Although it is not their fault, communication was very difficult since most of the staff speak very little English.
Dear guest, thank you for staying at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team members. we strive to provide a superior service experience for every customer. Therefore you feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our true service standards.
Dear guest, thank you for staying at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team me… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewEnvironment garden and facilities are amazing. Buffet is amazing.very very good and value of money.
Cleaning wasn’t value of many. It’s seems like hotel is getting older. Stuff hardly understands English or any other language.
Dear guest, thank you for staying at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team members. we strive to provide a superior service experience for every customer. Therefore you feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our true service standards.
Dear guest, thank you for staying at Guangzhou Marriott Hotel Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team me… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified review