Reviews of Guilin Tree Hotel
No.5 Jiangan Road, Qixingqu, Qixing, 541004 Guilin, China
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in January 2025
Verified reviewGreat location. Big bed for a cheap price.
Staff doesn’t seem to care at all lol. No soap in my room, and not any daily services/cleaning if you are staying multiple nights. Basically just a place to sleep.
Dear Guest, Thank you for choosing our hotel and sharing your feedback. We’re thrilled you enjoyed our convenient location and comfortable bedding—it’s our goal to provide great value! However, we sincerely apologize for the shortcomings you experienced during your stay. Your comments about the staff’s attitude and missing amenities are concerning and not reflective of our standards. We’ve addressed the soap oversight with our housekeeping team to ensure all rooms are fully stocked prior to arrival. Regarding daily services, while we offer limited cleaning for multi-night stays upon request (as noted in our policy), we regret any confusion and will improve communication moving forward. Your feedback is invaluable, and we’ve reinforced training to prioritize guest care and proactive service. Should you return, we’d love to offer you a more seamless experience. Feel free to contact us directly at [email/phone] to discuss further. Thank you again for your honesty—we hope to welcome you back and restore your confidence in our hospitality. Best regards, Luca Hotel manger
Dear Guest, Thank you for choosing our hotel and sharing your feedback. We’re thrilled you enjoyed our convenient location and comfortable bedding—it’s our goal to provide great value! However, we sincerely apologize for the shortcomi… Show more
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 31 October 2024 · Stayed in October 2024
Verified reviewHelpful, polite, safe and went extra mile to communicate in English. Big thanks to Pearl😘
Reviewed: 9 October 2024 · Stayed in September 2024
Verified reviewThe hotel is ideally located, just a few steps from the park. The rooms are clean and nice. The staff and the manager were particularly kind, patient and helpful, especially as it was my first night in China. Many thanks to them !
Reviewed: 30 September 2024 · Stayed in August 2024
Verified reviewLocation is just perfect with small cafeterias, restaurants on the street. Owner of the hotel was extremly helpful and nice for us. Rooms were very comfortable and clean. We liked our stay in that hotel very much
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Reviewed: 22 September 2024 · Stayed in August 2024
Verified reviewThe manager Luca was really nice person, he can speak English very well! The room was clean and value for money! Location is great close to seven star park and walk distance to Li river
Reviewed: 4 September 2024 · Stayed in August 2024
Verified review