9.0

Reviews of Tonight Aparthotel South Shanxi Road Shanghai

No.500 South Xiangyang Road, Xuhui District , Xuhui, 200000 Shanghai, China

  • Anonymous

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    The room was more fully equipped than I expected, with a washing machine, microwave, and cooking facilities. The owner was very helpful and even introduced nearby supermarkets and restaurants.

  • Anonymous

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    I have high requirements for the bathroom, and this homestay is very good, the bathroom is very clean, the bed is very clean, and every corner is very clean. Like and save, recommend

  • Anonymous

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The hotel is very cost-effective. A sparrow may be small, but it has all the vital organs. Although the location is not close to the subway station, it is close to many scenic spots. There are also all kinds of small shops around

  • See the hotel
  • Anonymous

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The room is very nice, the lighting is bright, the lighting is good during the day, the decoration is satisfactory, the most important thing is hygiene, it is very clean and tidy, and the service is also very good, it is recommended to stay

  • Allan

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    This stay at the homestay was a very pleasant experience. Whether it is the geographical location, the surrounding environment, the homestay service, or the intermediate facilities, I am very satisfied. I strongly recommend it to everyone, I believe you will also fall in love with it!

  • See the hotel
  • Kenny

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    It would be better if the location was more convenient, but it's a bit far from the subway station. It takes a long walk to get out of the subway station because we have suitcases. The room was large and spacious, very nice, very romantic, and very retro. It's very cost-effective.

    A little far away from the subway station

  • Anonymous

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Although location is not central but can be access by bus/ MTR, a lot of restaurants and supermarkets convenient stores near by, value for money,staff very friendly check in and out super fast!

  • Anonymous

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    I chose this Tonight Homestay since it was a good price and exquisite,building isn’t new but it’s charming and my family had a nice stay here,beds comfortable and they had AC which is much more needed as it was very hot in Shanghai.The staff were very helpful and friendly,overall it was an excellent stay.

  • See the hotel
  • Anonymous

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Helpful personnel, perfect localization, cosy room and of course the terrace

  • Brook

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    The room is spacious and clean,with a comfortable bed and cleanliness.

  • Helen

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    This apartment is located in a quiet neighbourhood in the French Concession. It was comfortable and had a projector which was fun to watch in the evenings! There was an extensive list of local and international films on offer. It seems to be a converted outhouse and is done tastefully. All the communication was via Wechat and there is no reception - all remote but it works well if you have wechat and an internet connection!

    The codes provided were not always accurate but we managed to sort this out via wechat. The owners were attentive and answered messages very quickly.

  • See the hotel
  • Shujie

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review

    Relatively fast response

    Where to start? 1. Deceptive listing – It was advertised as a 2-bedroom, but in reality, it was a 1-bedroom. The so-called “second bedroom” was just a bed placed in the living room. 2. Severe leak during rain – The ceiling literally broke apart as water poured through. We were woken up by the dripping noise of water falling from the ceiling to the wooden floor. 3. Hidden water damage – One wall had major water damage, possibly mold, hidden behind heavy curtains. Management clearly knew about it but chose to hide it instead of fixing it. 4. Unsafe building – The property was run-down, with a dangerously narrow staircase and uneven steps leading up to the hotel. 5. Excuses instead of solutions – Every issue was met with constant apologies but no action. 6. Bribery for reviews – We were offered small amounts of money in exchange for a positive review. 7. Manipulation when bribery failed – Once we refused, we were told staff could lose their jobs if we left an honest review. 8. The electricity also went out Overall: This was an exhausting and unsafe stay. I’m leaving this review because I did not receive a refund for what was clearly a dangerous situation—and because other travelers deserve to know the truth. The polite deception and lack of integrity here are deeply frustrating.

    Property response:

    We are very sorry that you were not 100% satisfied with our room. During your stay, Shanghai was hit by a typhoon and heavy rain, which was an unexpected situation that we couldn't have predicted. Regarding the leakage and power outage you reported, we arranged for a butler to go and solve the problem within 30 minutes. We are sorry that we cannot accept your unreasonable request for a full refund, as you have already stayed for two days. We can offer to refund one day's room rate and provide some additional compensation, but you did not accept it. Sincerely apologize.

    We are very sorry that you were not 100% satisfied with our room. During your stay, Shanghai was hit by a typhoon and heavy rain, which was an unexpected situation that we couldn't have predicted. Regarding the leakage and power outage … Show more

    Tonight Aparthotel South Shanxi Road Shanghai
    10 August 2025
  • Wang

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Felt very authentic, like staying in an apartment in Shanghai as a local would. Aesthetic decor also.

    The mattress was much firmer than what I am used to, and I didn’t get a good sleep. However upon letting the staff know, they purchased a mattress topper and provided blankets to soften, as well as applying a credit to my account. Their care and customer service was much appreciated.

  • Anonymous

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    None

    - very very dirty - didn't reply to my messages once I checked out and said they can refund 30% unless I to leave them a 10 score first - promised to 100% refund if I leave a 10 score for them at the beginning - a man claimed to be the owner wanted to come in to the apartment at 9:54am - 3 BIG cockroaches - hair in fridge - very dusty everywhere triggered my nose allergy

    Property response:

    Sorry, but we cannot accept your unreasonable request. Your room is a special low-price room, and we cannot agree to refund you the full room fee after you stay for one whole night. If you do not stay, we promised you that we can refund you the full room fee, but you did not accept it. You asked us to refund you the full room fee after staying for one night, and threatened us with bad reviews. Regarding your situation, we contacted the platform, and the platform should have informed you of the jointly negotiated solution.The platform does not approve of your behavior as well. We are sorry, but we cannot accept your unreasonable request.

    Sorry, but we cannot accept your unreasonable request. Your room is a special low-price room, and we cannot agree to refund you the full room fee after you stay for one whole night. If you do not stay, we promised you that we can refund you… Show more

    Tonight Aparthotel South Shanxi Road Shanghai
    19 July 2025
  • See the hotel
  • Michael

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Air conditioning and location. Host responded quickly to inquiries.

    Shower drain blocked a couple of times.

  • Milica

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review

    Location was great and the apartment was exactly what we needed. The rental staff was amazingly helpful and our stay was very smooth, i would stay here again for sure!!

  • David

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    The location of the neighborhood was really good. There were a lot of restaurants around. Lots of bars and cafes. 2 supermarkets down the block. And it was so easy to get around with Didi taxis throughout the whole trip because we were 4. I wouldn't expect any luxury, this is an appartment for a quick stay, but with that said, it was comfortable and the value of what oyu get compraed to hotels around this area is not even comparable. You also get lots of assistance from the host who will answer your every question.

    Make sure you arrange early morning arrivals, don't expect the host to answer your messages at 7AM, do it the night before.

  • See the hotel
  • Benjamin

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Hon

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Nice location, easy communication with the host, it was a great experience living here!

  • Qianlan

    Reviewed: 18 June 2025 · Stayed in May 2025

    Verified review
  • See the hotel
  • Thibaut

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    Very good location. The beds are big enough and comfortable.

    The bathroom needs some improvement. It would be good to provide new towels after a few days.

  • Innes

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Staff very friendly, good area and price.

  • Anton

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    New and clean property. Very good located.

    If it would be in the same building in the first or second floor would be exelent.

  • See the hotel
  • Anonymous

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Felt like home, with everything we needed for a family trip

  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...