Reviews of Hangzhou Tower Hotel
7F Building A Hangzhou Tower, No.21 Wuling Square, Xiacheng, 310006 Hangzhou, China
Loading
Guests also reviewed these properties:
Huelva, Spain
Ludeiro, Spain
Ubud, Indonesia
Lunenburg, Canada
Adeje, Spain
Sanya, China
Zipaquirá, Colombia
Thrumpton, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood locations, surrounded by malls and high luxury brands shops. The staffs were helpful. The beds are good and big enough to share with my kids.
We can still smell smoke from other guests although it was non smoking area.
Thank you very much for your recognition of our hotel, we will pay attention to the smoking situation in the hotel, bring a good environment to every guest, we are sorry for the trouble caused to you, and thank you for your reminder, looking forward to meeting again.
Thank you very much for your recognition of our hotel, we will pay attention to the smoking situation in the hotel, bring a good environment to every guest, we are sorry for the trouble caused to you, and thank you for your reminder, lookin… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewlocation
Thank you for recognizing the location of our hotel. We are willing to hear your suggestions on other aspects and look forward to your next visit.
Reviewed: 8 May 2025 · Stayed in April 2025
Verified reviewFruit was provided everyday. Even when I put out the do not disturb sign, water+fruit+cookies were hung out on the door handle for me. Room was clean and spacious. Location was quiet and perfect.
Nothing
Thank you very much for your recognition of our hotel. We will continue to work hard and look forward to your next visit.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewamazing view, good location, massive comfortable bed and bathroom was luxurious
price was a little high but is manageable
Thank you for your recognition of the hotel. Looking forward to your next visit.
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewExcellent location, very near to Wulin Square metro. Right at shopping centre and food court. Room is spacious. Bathroom is top notch. Overall clean and comfortable. Breakfast is good value for money.
Gym equipment is limited.
Thank you for your recognition of the hotel. The gym may be renovated next year, and we look forward to your next stay. Thank you very much！
Reviewed: 16 November 2024 · Stayed in September 2024
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified reviewGreat location, in the heart of downtown.
Initially a little difficult to find as the entrance sign didn't match the pictures. Also the lobby is on the 7th floor which was confusing.
We attach great importance to the issue you raised and will solve it as soon as possible. Thank you very much for your valuable suggestions.
Reviewed: 21 October 2024 · Stayed in September 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 31 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewIt was on construction and they didn’t inform, there was a lot of noise
We are very sorry that the construction has affected your stay experience. The shopping mall's surrounding area will be renovated in about a month. We look forward to your next visit
Reviewed: 4 May 2024 · Stayed in May 2024
Verified reviewClean and big room
Is very convenient if you want shopping, lower floor is a brand shopping mall and upstairs is hotel, opposite the hotel is wulin square and just about 10min walk to wulin market
Thank you very much and wish you all the best！
Reviewed: 7 April 2024 · Stayed in April 2024
Verified review