Reviews of Hangzhou Haixin Hotel
No.285 Desheng Road, Gongshu District, 310000 Hangzhou, China
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Reviewed: 19 July 2025 · Stayed in May 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe room had a lot of space
Nothing bad
Thank you for your recognition of the room's spaciousness! When designing the rooms, we aimed to provide every guest with a spacious and comfortable living experience, so that everyone can have enough space to move around during their journey and feel more at ease. We're delighted that this design meets your expectations, and we look forward to your next visit to continue enjoying this comfort!
Thank you for your recognition of the room's spaciousness! When designing the rooms, we aimed to provide every guest with a spacious and comfortable living experience, so that everyone can have enough space to move around during their j… Show more
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewThe room was cleaned daily, and breakfast options were adequate.
The entire hotel has a strong smell, despite advertising no-smoking rooms. Both the hallways and the rooms have a noticeable cigarette odor. Additionally, the hotel is located far from any amenities; it sits right in the middle of a highway surrounded by numerous bridges. There are no restaurants, malls, or even shops nearby to purchase drinks. Luckily we only stayed 2 nights.
Dear guests, regarding the issue you mentioned about the smoky smell in the corridor, the hotel will conduct more meticulous inspections and treatments in the. We apologize for any inconvenience caused! Secondly, during your stay, it was the Chinese New Year, which is the grandest, liveliest, and most traditional festival in China. It is also a day for family reunions and joy. During this festival, most shops, malls, restaurants, and supermarkets in all Chinese are either closed or close early. This is why your problem occurred. During the holiday, the hotel provides basic food, drinks, and daily necessities, and does not a service fee. Next time you stay, you can directly contact the hotel. We welcome you to visit again and wish you a pleasant life。
Dear guests, regarding the issue you mentioned about the smoky smell in the corridor, the hotel will conduct more meticulous inspections and treatments in the. We apologize for any inconvenience caused! Secondly, during your stay, it was th… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewThe location was good and the food was nice. The stuff was very friendly
The carpet was dirty. The room is gloomy as the lighting was not good.
Dear Guest: Thank you for staying at Haisin Hotel and sharing your feedback with us. We are very sorry that your stay did not your expectations this time. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel's switchboard to provide us with your valuable suggestions. We hope our improvements will welcome your next visit!
Dear Guest: Thank you for staying at Haisin Hotel and sharing your feedback with us. We are very sorry that your stay did not your expectations this time. We sincerely hope to get in touch with you to learn more details so that we can make … Show more
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewBreakfast was really good. Lots of option of foods and drinks. Fruits were fresh. Foods were hot and fresh. Breakfast staff was nice and helpful. Location was not so good. There were not many restaurants and supermarkets nearby. Metro station is about 10 minutes or 15 minutes walking, depends on your pace. The hotel staff was nice, helpful, and speak some English.
I missed a refrigerator. The hotel could have a small refrigerator in the room.
Dear guests, thank you for choosing Hangzhou Haixin Hotel. The hotel has long adhered to the concept of guest first service, starting from the details, for each guest to provide satisfactory service. We will constantly strive to improve the quality of service and living environment, and strive to provide guests with the best quality, thoughtful service. Please come again!
Dear guests, thank you for choosing Hangzhou Haixin Hotel. The hotel has long adhered to the concept of guest first service, starting from the details, for each guest to provide satisfactory service. We will constantly strive to improve the… Show more
Reviewed: 16 September 2024 · Stayed in August 2024
Verified reviewNice location and staff.
The walls are very think, you can hear everything. The toilet was clocked… it was not possible to flush it, we called someone to do it but he just came quickly and said it was ok. And the same night we had another problem.
Hello, dear friends! We are sorry for any unpleasantness during your stay. Thank you very much for sharing your experience so that the hotel can improve. Oumi has responded to your feedback and I'm sure you'll see the changes when you check in again. Follow-up any place you need hotel services can contact us at any time, the front desk telephone 24 hours are answered. If you have the opportunity to experience again and give us feedback, we will listen carefully, continue to improve and strive to improve our service standards. Looking forward to your next stay, I wish you a happy life!
Hello, dear friends! We are sorry for any unpleasantness during your stay. Thank you very much for sharing your experience so that the hotel can improve. Oumi has responded to your feedback and I'm sure you'll see the changes when y… Show more
Reviewed: 8 September 2024 · Stayed in September 2024
Verified review