Reviews of Hampton by Hilton Hangzhou West Lake
No.158 Daxue Road, Shangcheng District, Shangcheng, 310000 Hangzhou, China
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Reviewed: 30 July 2025 · Stayed in May 2025
Verified reviewThe rooms were clean and variety in breakfast.Its very close to the lake
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 June 2025 · Stayed in April 2025
Verified reviewNice and clean hotel. Wery good breakfast
Staff don't speak English, but you can use translator. Its not so comfortable but possible. Its in the area, where is almost nothing, far from the lake they have in name.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewQuick and courteous reception. Ms Su was efficient. Good breakfast
Awful room design. WC open and faces bed.
Reviewed: 10 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewClean rooms, very friendly stuff, location
I could hear neighbours talking very clearly and couldn’t rest, fortunately they changed room for us when I asked. Special thanks to receptionist Xu, you should give that guy a raise, if he didn’t help me out I would put 1 instead of 9
Reviewed: 3 November 2024 · Stayed in November 2024
Verified reviewStaff, breakfast, room etc. Great value for money.
Nothing.
Thank you very much for your recognition, thank you for taking the precious time to leave your comments here, Xiao Peng is very pleased to see that you are satisfied with the stay experience, your encouragement is our biggest driving force forward. Your recognition is very important to us, and Xiaopeng hopes to create a warm and friendly stay experience for all guests, looking forward to meeting you again
Thank you very much for your recognition, thank you for taking the precious time to leave your comments here, Xiao Peng is very pleased to see that you are satisfied with the stay experience, your encouragement is our biggest driving force … Show more
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewBetter each room have safe box
Thank you for sharing your stay experience and recognition! Not being able to get your full score support is a pity, but it is also an encouragement, indicating that we have better room for progress. Xiao Peng in the future will work harder to provide all guests with quality service and hardware experience, if there is any need during the stay must remember tell the Front Desk Staff , we will do our best, just for your smile
Thank you for sharing your stay experience and recognition! Not being able to get your full score support is a pity, but it is also an encouragement, indicating that we have better room for progress. Xiao Peng in the future will work harder… Show more
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewReviewed: 18 April 2024 · Stayed in April 2024
Verified reviewExcellent renovation. I must thank the room maid Ms Pak （白) who has done a professional daily makeup room job to make my stay feel at home.
Thank you very much for your recognition, thank you for taking the precious time to leave your comments here, Xiao Peng is very pleased to see that you are satisfied with the stay experience, your encouragement is our biggest driving force forward. Your recognition is very important to us, and Xiaopeng hopes to create a warm and friendly stay experience for all guests, looking forward to meeting you again
Thank you very much for your recognition, thank you for taking the precious time to leave your comments here, Xiao Peng is very pleased to see that you are satisfied with the stay experience, your encouragement is our biggest driving force … Show more
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewNot bad for the breakfast
Drinking water should keep 4 bottle not only 2
Thank you for sharing your stay experience and recognition! Not being able to get your full score support is a pity, but it is also an encouragement, indicating that we have better room for progress. Xiao Peng will work harder to provide all guests with quality service and hardware experience in the future, if there is any need during the stay must remember to tell the front desk staff, we will do our best, just for your smile
Thank you for sharing your stay experience and recognition! Not being able to get your full score support is a pity, but it is also an encouragement, indicating that we have better room for progress. Xiao Peng will work harder to provide al… Show more
Reviewed: 22 November 2023 · Stayed in November 2023
Verified reviewbreakfast was awesome, rooms are nice and clean
location is a bit far from city centre
Thank you for sharing your stay experience and recognition! Not being able to get your full score support is a pity, but it is also an encouragement, indicating that we have better room for progress. Xiao Peng will work harder to provide all guests with quality service and hardware experience in the future, if there is any need during the stay must remember to tell the front desk staff, we will do our best, just for your smile
Thank you for sharing your stay experience and recognition! Not being able to get your full score support is a pity, but it is also an encouragement, indicating that we have better room for progress. Xiao Peng will work harder to provide al… Show more
Reviewed: 15 November 2023 · Stayed in November 2023
Verified reviewReviewed: 10 November 2023 · Stayed in November 2023
Verified reviewFair enough
I'm sorry to say that our visit didn't leave a perfect impression, We do apoogize that our follow-up work did not get your approval! If the problem can be solved through further communication, I hope we can maintain communication in exchange for your understanding and affirmation! -- Never left the Xiao Peng
I'm sorry to say that our visit didn't leave a perfect impression, We do apoogize that our follow-up work did not get your approval! If the problem can be solved through further communication, I hope we can maintain communication i… Show more
Reviewed: 10 November 2023 · Stayed in November 2023
Verified reviewReviewed: 4 November 2023 · Stayed in October 2023
Verified reviewcheckin
Thank you for sharing your stay experience and recognition! Not being able to get your full score support is a pity, but it is also an encouragement, indicating that we have better room for progress. Xiao Peng will work harder to provide all guests with quality service and hardware experience in the future, if there is any need during the stay must remember to tell the front desk staff, we will do our best, just for your smile
Thank you for sharing your stay experience and recognition! Not being able to get your full score support is a pity, but it is also an encouragement, indicating that we have better room for progress. Xiao Peng will work harder to provide al… Show more