Reviews of The Nook Hotel Hangzhou - A design hotel, 20 mins to West Lake and Lingyin Temple
No. 546, Xixi Road, Xihu, 310007 Hangzhou, China
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewNice location to take a longer walk through the adjacent botanical garden to west lake. Also the hotel provided us with 4 bikes to explore Hangzhou for free for a day which was super cool.
Nothing
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewgood location and people.
Not clean enough
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewNice interior, nice smell ;-) Great location.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewGreat service from the staff, very attentive, friendly and helpful. The room was comfortable and facilities are great. Breakfast was exceptional.
Location can be a bit tricky to find.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewFrom checkin to our checkout, the staff were v friendly, professional and welcoming. Fast responses to our needs and the hotel has a v calming vibes. Pillow and bed were v comfortable. Breakfast was delicious and amazing spread for a small hotel. Very impressive. Our room was v big even for 6pax and we all had our own space. Balcony leads to great scenery!
Nothing.
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewAt basement.
When you bathe in the bath area the water back flow into the bath tub.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe hotel boasts a contemporary and stylish design, exuding a luxurious ambiance that makes for a comfortable stay. The friendly staff consistently greet us as we pass by. The breakfast, while simple, is delightful, and we enjoyed an excellent dinner during our stay. If given the opportunity to return, we would certainly choose this hotel again! There is a subway station located near the hotel, just a five-minute walk away. If you use Baidu Maps, it will guide you on a longer route to reach the hotel.
Nothing.
Reviewed: 13 June 2025 · Stayed in April 2025
Verified reviewBest. Breakfast. Ever. Staff is superfriendly. You have free dessert and coffee in the afternoon. Beautiful design. Absolutely worth staying here
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewGreat breakfast!
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewVery nice location and an exceptionally friendly host.
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewNothing
Total fraud, is this a 5 star hotel? I have never stayed in such a bad 5 star hotel in my life. Such a bad hotel, a scam to deceive foreigners.
Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewTrendy design with simple clean lines. Comfortable bed and linens. Good powerful shower Artiisinal teas provided in room is very good. Breakfast is in a cosy cafe in the lower ground floor of the building The buffet is small but has a good selection with carefully presented foods served freshly cooked with artisanal flair. The area is quiet with tree lined boulevards. Near to bus stops and metro stops.
Public area were a bit dark and main entrance looked like a back entrance Coffee machine provided lukewarm cappuccino
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewBuffet breakfast is excellent with a slight twist ie servings are mostly healthy foods. You should promote this to differentiate Nook Hotel from other hotels. Located nearby metro station is a big plus. Super fast response to inquiry via booking.com messages.
Room Interior design is bit too dark for our liking
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewExcellent boutique hotel. You can tell the owners have given their personal touch to the hotel to ensure their guests have a pleasant and memorable stay. The hotel was clean and welcoming. Hotel staff from front desk to cleaners pleasant, professional and helpful. The breakfast was plentiful , healthy and good quality as was the afternoon tea. We met young couples , families with young children and business guests . Trendy and stylish hotel The only slight drawback is the hotel is not that central and you will need a 25mins taxi ride to reach the some popular tourist areas however this should not put you off choosing this hotel. we will visit again .
Reviewed: 2 April 2025 · Stayed in January 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewAll staffs were very friendly and helped with our queries
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewThe hotel was super stylish and beautiful. The Entrance, tea area and room were beautifully decorated, and breakfasts were also presented as a piece of art
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewThe 24-hr free brewed coffee and biscuits at the lobby was a nice treat. Room is clean and the cleaning staff is very attentive to our requests. Breakfast is excellent, good spread and yummy too. Located near an mrt station is a big plus even though we "didi" most of the time.
The TV in our room didn't work. The hotel staff fixed it but failed again the following day.