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  5. Reviews of SSAW Boutique Hotel Hangzhou Wildwind

Reviews of SSAW Boutique Hotel Hangzhou Wildwind

No. 161 Shaoxing Road, Xiacheng, 310004 Hangzhou, China

#24 of 134 hotels in Hangzhou

Guests' Choice

Review score

Based on 24 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.3

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 24

  • Reviewed: 13 May 2025

    9.0
    Superb breakfast, friendly staff, and comfortable staying
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights

    Of all the positive things above, the one thing that I want to emphasis is that the staff's lack of English capability makes it very challenging to communicate. Fortunately, I can rely on the translator app, and they were very patient about it. The laundry machines were free, but there were only 2 washing machines and 2 dryers. So best of luck finding a free machine.

    The location of the hotel is so close to the subway station called Datieguan. There was a mini market close to the main entrance, Starbucks, and 7Eleven. And if you would walk further down, you could find more shops and restaurants. However, if you're coming from Datieguan subway station (Exit F), you will barely find any shops or restaurants. It's all barren and you would find it very challenging to walk with your big suitcases due to plenty of scooters and bicycles being parked on the pedestrian sidewalk. About the hotel, the staff were friendly and helpful. The welcome tea drink was very good. Our hotel room was spacious, and clean. We were staying in the family suite, and the room location was right at the corner which was the major plus point for us as we got the 180 degree view. We love the big bathtub too. TV channels were abundant and they had some movies in English or Chinese with English subs. About the breakfast; although their breakfast had limited choices, we must admit they were delicious and different everyday - so we didn't feel bored with the limited breakfast options. We could also ask the Chef to make something for us (as long as he had the ingredients) and we always asked the Chef to make us noodles (dry / soup). We also want to give a big praise to one of the waitresses who was so friendly and helpful during our stays. I don't remember her full name, but I remember her middle name which was Hai 海

    Stayed in April 2025

  • Reviewed: 10 December 2024

    9.0
    Very big room.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Heater needs to be improved.

    Very big room n staff are helpful

    Stayed in December 2024

  • Reviewed: 30 November 2024

    9.0
    Give Wildwind a try!
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 6 nights
    • Submitted via mobile

    Nothing.

    Nice hotel. Big room. Comfortable and all the needed stuff are there. Clean environment and good housekeeping. Breakfast is simple but excellent; nice balance between local and international food. Staff are friendly and helpful.

    Stayed in November 2024

  • Reviewed: 16 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Empty

    Good

    Stayed in September 2024

  • Reviewed: 6 October 2024

    10
    Nice hotel in city. Modern hotel in skyscraper.
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Price can be cheaper.

    Great rich breakfast on high floor. Bath in meddle of room. Japonice style of room. Free tee and coffee in room, fruit compliment. Metro Station is near.

    Stayed in September 2024

  • Reviewed: 22 February 2024

    8.0
    Spacious and cozy room we liked to stay in
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    It seemed like the staff had not really checked in foreigners before so there was a little problem with that. Also we arrived at five pm but we still had to wait for the room to be cleaned.

    The room was very big with two toilets, two sinks, a shower, and a bathtub. It had a proper place to eat and a sofa to rest apart from the bedroom area. Everything looked nice and cozy. Once had to stay in the room the whole day and it wasn’t a torture.

    Stayed in February 2024

  • Reviewed: 27 December 2023

    10
    Excellent hotel not too far from the city
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The warmth and attention to detail of the hotel staff are excellent. We love that they even have turn down services. The rooms were huge even though it was only about 18min by train to the city. Everything we needed were provided and they even had a lovely gift back for our child.

    Stayed in December 2023

  • Reviewed: 11 November 2023

    9.0
    Lovely, quiet hotel with friendly, helpful staff.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    A fair way from downtown (maybe like 20/ 24 mins in a DiDi) but not too much of a problem.

    Decor was lovely, really clean. Staff were friendly and helpful. Really lovely hotel. They even offered me a free upgrade! I would recommend this hotel in a second.

    Stayed in November 2023

  • Reviewed: 17 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premier Suite
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner in my room does not work well. Some housekeeping staff knocks the door when the DO NOT DISTURB sign is on.

    自助洗衣, Nice reception staff.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    Fine!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s simple but enough.

    Stayed in September 2023

  • Reviewed: 18 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    No

    The room is very big. The staffs were so nice

    Stayed in August 2023

  • Reviewed: 4 August 2023

    10
    Staff are nice and helpful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that I can say is that I did not find any tea bag or English tea bag for our breakfast.

    The room was much bigger than my expectations especially the big bathtub and very spacious shower room. The staff were very friendly and always gave us lots of free drink during our stays. Coke, tea, beer, milk and mineral water for example. Breakfast was really good with lots of choice.

    Stayed in July 2023

  • Reviewed: 1 January 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The living room with a bathtub is strange and the shower is not working well.

    Good location

    Stayed in December 2024

  • Reviewed: 26 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 5 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 30 April 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 20 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 24 December 2024

    8.0
    Very good
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 29 July 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 13 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 20 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

Showing 1 – 24

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