8.9

Reviews of SSAW Boutique Hotel Hangzhou Wildwind

No. 161 Shaoxing Road, Xiacheng, 310004 Hangzhou, China

  • 7.0 Good
    Hoong

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Tiewei

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
  • Xin

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review
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  • Jony

    Reviewed: 13 May 2025 · Stayed in April 2025

    Verified review

    The location of the hotel is so close to the subway station called Datieguan. There was a mini market close to the main entrance, Starbucks, and 7Eleven. And if you would walk further down, you could find more shops and restaurants. However, if you're coming from Datieguan subway station (Exit F), you will barely find any shops or restaurants. It's all barren and you would find it very challenging to walk with your big suitcases due to plenty of scooters and bicycles being parked on the pedestrian sidewalk. About the hotel, the staff were friendly and helpful. The welcome tea drink was very good. Our hotel room was spacious, and clean. We were staying in the family suite, and the room location was right at the corner which was the major plus point for us as we got the 180 degree view. We love the big bathtub too. TV channels were abundant and they had some movies in English or Chinese with English subs. About the breakfast; although their breakfast had limited choices, we must admit they were delicious and different everyday - so we didn't feel bored with the limited breakfast options. We could also ask the Chef to make something for us (as long as he had the ingredients) and we always asked the Chef to make us noodles (dry / soup). We also want to give a big praise to one of the waitresses who was so friendly and helpful during our stays. I don't remember her full name, but I remember her middle name which was Hai 海

    Of all the positive things above, the one thing that I want to emphasis is that the staff's lack of English capability makes it very challenging to communicate. Fortunately, I can rely on the translator app, and they were very patient about it. The laundry machines were free, but there were only 2 washing machines and 2 dryers. So best of luck finding a free machine.

  • Doreen

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review
  • Yingjie

    Reviewed: 20 March 2025 · Stayed in March 2025

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  • 7.0 Good
    Weijun

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review

    Good location

    The living room with a bathtub is strange and the shower is not working well.

  • Yoke

    Reviewed: 24 December 2024 · Stayed in December 2024

    Verified review
  • Cei

    Reviewed: 10 December 2024 · Stayed in December 2024

    Verified review

    Very big room n staff are helpful

    Heater needs to be improved.

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  • Clive

    Reviewed: 30 November 2024 · Stayed in November 2024

    Verified review

    Nice hotel. Big room. Comfortable and all the needed stuff are there. Clean environment and good housekeeping. Breakfast is simple but excellent; nice balance between local and international food. Staff are friendly and helpful.

    Nothing.

  • Bayarjargal

    Reviewed: 16 November 2024 · Stayed in September 2024

    Verified review

    Good

    Empty

  • Sergey

    Reviewed: 6 October 2024 · Stayed in September 2024

    Verified review

    Great rich breakfast on high floor. Bath in meddle of room. Japonice style of room. Free tee and coffee in room, fruit compliment. Metro Station is near.

    Price can be cheaper.

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  • Bình

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review
  • Ryu

    Reviewed: 23 April 2024 · Stayed in April 2024

    Verified review
  • Tina

    Reviewed: 22 February 2024 · Stayed in February 2024

    Verified review

    The room was very big with two toilets, two sinks, a shower, and a bathtub. It had a proper place to eat and a sofa to rest apart from the bedroom area. Everything looked nice and cozy. Once had to stay in the room the whole day and it wasn’t a torture.

    It seemed like the staff had not really checked in foreigners before so there was a little problem with that. Also we arrived at five pm but we still had to wait for the room to be cleaned.

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  • Mark

    Reviewed: 27 December 2023 · Stayed in December 2023

    Verified review

    The warmth and attention to detail of the hotel staff are excellent. We love that they even have turn down services. The rooms were huge even though it was only about 18min by train to the city. Everything we needed were provided and they even had a lovely gift back for our child.

    Nothing

  • Susanna

    Reviewed: 11 November 2023 · Stayed in November 2023

    Verified review

    Decor was lovely, really clean. Staff were friendly and helpful. Really lovely hotel. They even offered me a free upgrade! I would recommend this hotel in a second.

    A fair way from downtown (maybe like 20/ 24 mins in a DiDi) but not too much of a problem.

    Property response:

    Hello dear friends! Your comments are undoubtedly the greatest encouragement and affirmation to our friends, thank you for your love for us, we will definitely redouble our efforts to live up to your expectations! We have come all the way on the road of growth, we are only willing to do our best to give you the simplest, the warmest "home", family, not much to say, remember to come back often, dear friend, we are also looking forward to your arrival!

    Hello dear friends! Your comments are undoubtedly the greatest encouragement and affirmation to our friends, thank you for your love for us, we will definitely redouble our efforts to live up to your expectations! We have come all the way o… Show more

    SSAW Boutique Hotel Hangzhou Wildwind
    12 November 2023
  • Anonymous

    Reviewed: 4 November 2023 · Stayed in October 2023

    Verified review
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  • Xi

    Reviewed: 17 October 2023 · Stayed in October 2023

    Verified review

    自助洗衣, Nice reception staff.

    The air conditioner in my room does not work well. Some housekeeping staff knocks the door when the DO NOT DISTURB sign is on.

  • Keiko

    Reviewed: 2 October 2023 · Stayed in September 2023

    Verified review

    It’s simple but enough.

  • Lisa

    Reviewed: 18 August 2023 · Stayed in August 2023

    Verified review

    The room is very big. The staffs were so nice

    No

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  • Pudji

    Reviewed: 13 August 2023 · Stayed in August 2023

    Verified review
  • Kwong

    Reviewed: 4 August 2023 · Stayed in July 2023

    Verified review

    The room was much bigger than my expectations especially the big bathtub and very spacious shower room. The staff were very friendly and always gave us lots of free drink during our stays. Coke, tea, beer, milk and mineral water for example. Breakfast was really good with lots of choice.

    The only thing that I can say is that I did not find any tea bag or English tea bag for our breakfast.

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