The room was a little bit dark. I was a bit underwhelmed by Hangzhou in general, not an amazing destination city for Western travellers (why are the Chinese so obsessed with that lake? It's not *that* spectacular).

The room was next to a gorgeous courtyard; the location was excellent.

Stayed in May 2025

Nothing

Clean,calm environment and super affordable.

Stayed in March 2025

I had no problems, it’s a great place for short stays

I liked the location as it is in the middle of the old town, and the staff were so helpful. The cat in the reception was so cute too!

Stayed in March 2025

A bit old building and facilities.

The location is great, the Steff is very very nice and helpful. The facilities even they are old they well kept

Stayed in December 2024

Bit cold

Best view best location

Stayed in November 2024

It was a challenge to find the place. Booking.com's map service does not work in China. There's no vehicle access to the door so a taxi to the location only gets you close but you still have to walk to find the place.

Stayed in October 2024

The hotel is walking distance to Hefang Street and also near many restaurants. The man at the reception spoke good English. This hotel doesn't provide bottled water but they have a kettle in the room and also in the common area by reception.

Stayed in September 2024

Like most places in China, the matresses are a little hard for westerners.

Super helpful staff, who spoke great English and were very happy to help with absolutely anything. Excellent location in a pedestrianised and beautiful part of the city.

Stayed in September 2024

Great location!

Stayed in July 2024

The place was a bit dirty, old and pricey. And the heating wasn't good. The individual lights in the room were too strong, which is inconvenient.

Amazing location and the bed was comfortable. The natural light in the room was good. I met amazing people there.

Stayed in March 2024

style and location

Stayed in November 2023

There isn’t a lot of space in the common area and could be crowded and squeezy. Not a biggie. The bathroom shower screen leaks. Toilet door is actually a curtain, quite strange.

The cat! Lovely to be able to pet it. The slim bespectacled lady who checked us in, she was excellent in service and attitude. we could feel her sincerity towards helping us get settled in and answered all our queries promptly. Her memory is very good and remembered what we had requested half a day earlier and reminded us when we got back in the evening. She deserves a raise! The cleaning auntie is also very helpful and hardworking

Stayed in November 2023

The AC was quite noisy , couldn't sleep because automatically turn on and off every hour or so

Stayed in November 2023

Although the room was small, and the facilities old, our stay was comfortable enough.

The location was wonderful, near Hefang Road. The old part of town has plenty of shops and eateries, and is only about 25 minutes walk to West Lake. It had nice ambiance.

Stayed in November 2023

The beds were three simple bunk beds, like in student dormitories, with no curtains/shades. So there was not much privacy (that's okay, but such a small thing can really be easily added and improve the overall impression a lot). It's particularly inconvenient when the neighbours turn the light on in the late evening.

Location is amazing (easy to reach from two subway stations, almost at the big touristic street but also on a side lane so it's really quiet. Place itself is really beautiful, with an ancient-looking small courtyard. Staff was super open and friendly. I could also leave my luggage for a bit longer after checking out. I stayed in a 6-bed room. Room was spacious, with private and quite big toilet and bathroom. It was pretty quiet and comfortable.

Stayed in September 2023

Not very clean

The reception was excellent, the guy was very kind and helped us a lot with all the matters, also the little cat helper was so cute ~

Stayed in August 2023

Not very clean I have a towel with holes

Very very good location, walking quiet street , coffee at 5 feet very good

Stayed in July 2023

Facilities are a bit old but understandable

The location of the hostel and the hospitality of the staff

Stayed in January 2023

Nothing

Staff were very welcoming and spoke English. Beautiful historic building. Location is ideal, in a bustling historic area but set back, so quiet.

Stayed in August 2025

I struggled to find the Guest house on my Amap, as the Booking.com address translated into travel directions to another private address about 8km away. The staff at the train station information desk also sent me to the wrong address. Get to the Drum tower by taxi, and walk 500m from there. Or Take the 1 subway and get off at Ding"an Road metro station and walk 800m.

Location, location location... the best ever. About 100m away from Hefang Street, where all the action is. Yet quiet and peaceful. So much to see within walking distance. I initially booked a dorm room to meet other travellers, but was offered a double room on the ground floor, with own bathroom. Excellent choice. It was spacious, clean and quiet. As an older foreign tourist travelling alone, it was a delight. The manager Bai was really helpful and spoke excellent English.

Stayed in July 2025

Very good place and nice location in Hangzhou. Over expectation and very worth of money. Staff speak English very well and super helpful.

Stayed in May 2025

Fantastic location

Stayed in April 2025

Amazing location on centre of a traditional Chinese village.

Stayed in March 2025

Hot water for shower was too hot, can't control or adjust temperature.

Staff or owner very helpful and speak good English. Recommended the restaurant and bar opposite hotel for discount if we stayed here, very good deal.The cat also cute and gentle(Thai cat)

Stayed in March 2025