Reviews of Holiday Inn Express Hangzhou Jiangnan by IHG
Building A, No.1076, Jianye Road, Binjiang District, Binjiang, 310052 Hangzhou, China
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClean, new, nice rooms and hotel
I was charged for extra rooms that I did not book because of a mistake of the reception and I am not able to contact the hotel properly to solve this issue. They don't reply to my messages.
Reviewed: 9 July 2025 · Stayed in May 2025
Verified reviewReviewed: 9 July 2025 · Stayed in May 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewStaff were friendly and accommodating.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewRoom is Very clean & spacious, room service is very Good in service
Toilet auto bowl flush was too often
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewCoffee machine
Reviewed: 18 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in December 2024
Verified reviewThe location was good - most of the city and highways were easily accessible.
The breakfast menu was limited.
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewIt serves good and decent breakfast. Staff were good and friendly. HAVE A GOOD ENVIRONMENT AND SURROUNDING
Beds are also very comfy. ROOM AMBIENCE IS GOOD AND COZY.
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewLocation is convenient - close to the bridge leading to major tourist attractions, as well as the CBD on this side of the river. Room is comfortable except that the beds are a bit too soft.
Breakfast is included but variety is a bit less. Tables were not cleaned quickly after being used.
Reviewed: 17 November 2024 · Stayed in October 2024
Verified reviewReviewed: 27 October 2024 · Stayed in October 2024
Verified reviewVery clean and new
Hardly speaking English
Reviewed: 23 October 2024 · Stayed in August 2024
Verified reviewSuper Komfortabel. Sehr nettes Personal
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewReviewed: 6 October 2024 · Stayed in October 2024
Verified reviewBreakfast not so good for people who dont eat to much chinese food.Need a little more breakfast with sausages,bacon,different kind of egs...Personalen from reception dont speak english..use the translator...but very helpfull..
If you travel in China you need to have Allipay,or some cash..I stay in bank for 1 hour to change some euro in chinese money..
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewGreat facilities. Clean. Great views from the bedroom.
More Western breakfast choices would be nice.