Reviews of Holiday Inn Express Xi'an Bell Tower by IHG

Nicely and modernly decorated room. Breakfast was nice. Superb laundry facilities. Location cannot be better: few steps from the Bell Tower and surrounding commercial area, and within walking distance from the Walls.

All good.

Hotel was in a great location next to the Bell Tower. Hotel about 12 minute walk from the subway/metro station. Airport bus dropped off right outside the hotel - NOTE - Google maps has the hotel in the wrong location. Breakfast good. Lots of free bottled water - nice and handy. Felt safe at hotel and in the area. Used Didi for trip to and from Terracotta Warriors - about 75 yuan each way. Hotel about 10 minutes walk to the Drum Tower and the markets behind it. No English TV/movie channels - just in Chinese. Would definitely stay at this hotel again. 7-11 close by.

Good location but the rooms were noisy. There’s a disco bar near the hotel that makes lots of noise until 3am. The breakfast was good but could be improved to have more western food options (ex. Diferent types of bread, granola,..)

My brother left his handphone in the didi taxi, the front office Mr Kevin Han is exceptional helpful and professional in his service when handling the situation promptly to help us trace the didi driver to get back the phone within an hour.

Our toilet bowl was badly choked in our first 2 nights stay and we need to change room causing a lot of inconvenience.

The location is the best, really close to the city wall and Bell and drum tower and Muslim quarter. The room is not too big but it is perfect for a 3 or 4 days, clean and comfortable beds.

The location is central.

The breakfast was small, but the hotel itself is also pretty small. The rooms while refurbished need a good clean. The staff weren't too helpful. I was also checked-in into a room at 4am that had night club music banging through the windows. Also not very important but for those who care my room had a pretty grim view.

Amazing value for money, we enjoyed every single day there, the breakfast was delicious with plenty selections to choose from, location was excellent as it was short distance from public transport. Thank you guys for such an amazing stayed.

Amazing service the breakfast was delicious with plenty of options to choose from, location is very close to public transport, very convenient for tourist.

Free laundry facilities Good location Lots of bottled water for free

None of the staff could speak any English

Central location, comfortable beds, free water everywhere, free plum juice 24/7 in the lobby. Stayed there for three nights.

The Wi-Fi did not work well in the room. Breakfast could have a bit more options.

The staff was incredibly friendly, and we appreciated all the facilities, especially the free laundry!

We enjoyed everything!

So much about our stay was amazing, when you have so much choice of hotels and you choose the perfect one based on researching reviews, one can only give oneself a high five! Honestly this hotel had it all. The location, the helpful staff, the amenities, the washing machines and dryer, the free water and cool drinks and the breakfast. The room was clean, great water pressure in the shower and comfortable beds. We were only here for one night but would definitely book here again next.

Breakfast delicious, location fantastic

Conveniently located within attractions

Toilet a bit old n moldy smell

Excellent location near everything in Xian. Comfortable beds and everything usual was available. Staff were good and everything was nearby.

The window was looking into another building, could hear the laundry from the room. Breakfast had limited Chinese food choices. But overall, a decent stay for the cost.

Great location

A bit loud

1. The location is great. Very close to the Bell Tower. I actually arrived to Xi'an by train and reached the hotel by metro. They sent me the detailed instructions how to reach them if you go by metro. 2. The room was good and convenient. Everything necessary was provided. 3. The travel agents in the lobby arranged the transfer to the airport for me for only 30 yuan. Everything was arranged very good. 4. There are lots of places to eat or have coffee around the hotel.

The room was clean and well-maintained by the staff. The breakfast buffet was very good and I could even get coffee before breakfast started. The best thing was--I understand this is typical in hotels in China--there were two well-equipped landry rooms where guests could wash and dry clothes free of charge. Wow, this was a first! Free laundry in a hotel. Finally, the location was awesome. The hotel is located in the historic city center within the ancient city wall nestled between the Drum Tower and the Bell Tower. Across the street from the main entrance there is a convenience store and 2 or 3 small local restautants serving Xi'an's famous pork sandwiches and belt noodles. There are more upscale restaurants on the main avenue a 2-minute walk from the hotel.

Not the hotel's fault, but summer is hot in Xi'an so it may not be the best season to visit with small children or older adults. It was really hot in August.

Location, spacious rooms.

Noise during the night. Loud music coming from nearby bar. Air conditioning settings: it seemed as thermostat is not working. Regardless of the temperature setting the air kept getting cooler

Great location, breakfast ok. Great free washing

Small areas of cleanliness lacking. Bathroom etc needing of a refresh