Reviews of Holiday Inn Wuhan Riverside by IHG
No.3 Qingchuan Avenue, Hanyang District, Hanyang District, 430050 Wuhan, China

Loading
Guests also reviewed these properties:
Les Baux-de-Provence, France
Kavarna, Bulgaria
Bamberg, Germany
Abtenau, Austria
Fès, Morocco
Pré-Saint-Didier, Italy
Paris, France
Madrid, Spain
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewWihs had a metro nearby
Dear guest, thank you for your kind feedback! We're delighted to hear that your stay at Holiday Inn Wuhan Riverside was overall good. Your satisfaction is our top priority, and we look forward to welcoming you back soon! General Manager Michelle Wu
Dear guest, thank you for your kind feedback! We're delighted to hear that your stay at Holiday Inn Wuhan Riverside was overall good. Your satisfaction is our top priority, and we look forward to welcoming you back soon! General Manage… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewGreat location with wonderful view to Wuhan and the river. Clean and quiet room, friendly staff.
Dear guest,thank you for your kind words! At Holiday Inn Wuhan Riverside, we pride ourselves on our stunning view of the city and river, along with our clean, serene rooms and welcoming staff. We're delighted to hear you enjoyed your stay! General Manager Michelle Wu
Dear guest,thank you for your kind words! At Holiday Inn Wuhan Riverside, we pride ourselves on our stunning view of the city and river, along with our clean, serene rooms and welcoming staff. We're delighted to hear you enjoyed your st… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewDear Guest, Thank you for your kind words! At Holiday Inn Wuhan Riverside, we pride ourselves on offering a splendid stay with our great location and warm, friendly staff. Your positive experience is our ultimate goal. General Manager Michelle Wu
Dear Guest, Thank you for your kind words! At Holiday Inn Wuhan Riverside, we pride ourselves on offering a splendid stay with our great location and warm, friendly staff. Your positive experience is our ultimate goal. General Manager Mich… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe Staff, Emy and Salina, where so nice and they were very helpful, rooms are so great
Dear valued guests, we're thrilled to hear that Emy and Salina made your stay exceptional with their warmth and assistance. Your appreciation of our rooms is equally rewarding. Thank you for choosing Holiday Inn Wuhan Riverside – we look forward to welcoming you again! General Manager Michelle Wu
Dear valued guests, we're thrilled to hear that Emy and Salina made your stay exceptional with their warmth and assistance. Your appreciation of our rooms is equally rewarding. Thank you for choosing Holiday Inn Wuhan Riverside – we loo… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewGreat breakfasts and view from my room over the Yangtze to die for.
-
Delighted to hear your appreciation! At Holiday Inn Wuhan Riverside, we pride ourselves on delivering not just great breakfasts, but also unforgettable views of the majestic Yangtze River. Thank you for choosing us—your satisfaction is our top priority! General Manager Michelle Wu
Delighted to hear your appreciation! At Holiday Inn Wuhan Riverside, we pride ourselves on delivering not just great breakfasts, but also unforgettable views of the majestic Yangtze River. Thank you for choosing us—your satisfaction is our … Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewI stayed at this hotel for 10 days in a room with a river view and my experience was fantastic! The staff (Emy, Mika, Lucy, Cindy, and Jenny )were always incredibly helpful, assisting me with finding taxis and explaining directions to different places. Their kindness and professionalism made my stay much easier and more enjoyable. The hotel is located right next to Qingchuange Temple, which adds a unique and peaceful atmosphere. While it is not directly in the city center, taking a taxi is the best option to get there quickly, and it's quite affordable. One of the highlights is the spa center which offers relaxing massages and stays open until 2:00 AM perfect for unwinding after a long day. Additionally, being next to the river provides a wonderful experience; you can go for a morning run along the water or use the gym, which has basic equipment to stay fit. Right in front of the hotel, there is a boat station, making it easy to cross the river and visit the Yellow Crane Tower. Another great convenience is that no adapters are needed to charge your phone—the outlets are compatible with EU and USA connections.The hotel is clean, and every day they provide fresh towels and bottled water. Overall, this hotel offers a peaceful and convenient stay with excellent service. Highly recommended!
Internet works but be sure to already have the right apps to visit foreign websites.
Dear Valued Guest, We are delighted to hear that your stay at Holiday Inn Wuhan Riverside was nothing short of fantastic! Thank you for sharing your experiences with us. We are particularly thrilled to know that our dedicated staff members Emy, Mika, Lucy, Cindy, and Jenny played a significant role in enhancing your time with us. Their warmth, helpfulness, and professionalism are the cornerstones of our service philosophy. The serene location adjacent to Qingchuange Temple certainly adds to the tranquil ambiance of your stay. While we are not in the heart of the city center, we're glad to hear that transportation options, such as taxis, are both convenient and affordable. We are proud of our spa center, where you can indulge in rejuvenating massages until the late hours. The proximity to the river offers a serene escape, and we're pleased that you took advantage of our gym facilities and the boat station for exploring the renowned Yellow Crane Tower. Your comfort is our priority, and we're relieved to know that our outlets accommodated your charging needs without the need for adapters. The cleanliness and daily provision of fresh towels and bottled water are part of our commitment to your well-being. While we acknowledge that the internet may require specific apps for accessing foreign websites, we're glad you found it functional. Thank you for your kind words and for your recommendation. We look forward to welcoming you back to Holiday Inn Wuhan Riverside for another memorable experience. Warmest regards, General Manager Michelle Wu
Dear Valued Guest, We are delighted to hear that your stay at Holiday Inn Wuhan Riverside was nothing short of fantastic! Thank you for sharing your experiences with us. We are particularly thrilled to know that our dedicated staff members… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewIt is the prime location for night view and you could see many thing around the river. The room is very clean and spacious. The staff is very very very helpful even we cannot speak chinese but they are trying their best to communicate with us. Help us sending items for friends in China too. I requested them for the corner room and they help us arrange the corner room. We booked 2-3 months in advance, I think they can help you with that request. Next time visiting Wuhan this is a must place to stay. Just perfect!
Dear Valued Guest, We are delighted to hear that Holiday Inn Wuhan Riverside lived up to your expectations and provided you with a memorable stay. Our prime location offers an unparalleled night view, allowing you to cherish the beauty of the riverfront. Your appreciation of our clean and spacious rooms is sincerely appreciated, as is your kind words about our attentive staff. Their dedication to ensuring your comfort, even with language barriers, truly reflects our commitment to excellence. We are thrilled to hear that they could assist you in sending items to friends and accommodate your request for a corner room. Booking in advance has its benefits, and we're glad we could fulfill your specific needs. Michelle Wu General Manager
Dear Valued Guest, We are delighted to hear that Holiday Inn Wuhan Riverside lived up to your expectations and provided you with a memorable stay. Our prime location offers an unparalleled night view, allowing you to cherish the beauty of … Show more
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewDear Guest, Thank you for your kind words! At Holiday Inn Wuhan Riverside, our pleasant and helpful staff are dedicated to ensuring your stay is nothing short of delightful. We appreciate your feedback and look forward to welcoming you back again! Michelle Wu General Manager
Dear Guest, Thank you for your kind words! At Holiday Inn Wuhan Riverside, our pleasant and helpful staff are dedicated to ensuring your stay is nothing short of delightful. We appreciate your feedback and look forward to welcoming you back… Show more
Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewReviewed: 10 April 2025 · Stayed in March 2025
Verified reviewVery good view to the river and the bridges. Very relax in the morning.
the view and the size of bathroom and bed
Dear Guest, We're thrilled to hear that our accommodations not only met but exceeded your expectations. The helpful and pleasant staff are a testament to our commitment to service excellence. The stunning river and bridge views, along with the spacious bathroom and comfortable bed, offered a serene escape. We eagerly await your next visit and guarantee that our inviting atmosphere will ensure another relaxing stay. Michelle Wu General Manager
Dear Guest, We're thrilled to hear that our accommodations not only met but exceeded your expectations. The helpful and pleasant staff are a testament to our commitment to service excellence. The stunning river and bridge views, along w… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewExcellent breakfast, good location and staffs
Dear guest, delighted to hear that our breakfast met your expectations, our prime riverside location suited your stay, and our attentive staff enhanced your experience. We're thrilled to have exceeded your expectations at Holiday Inn Wuhan Riverside! Michelle Wu General Manager
Dear guest, delighted to hear that our breakfast met your expectations, our prime riverside location suited your stay, and our attentive staff enhanced your experience. We're thrilled to have exceeded your expectations at Holiday Inn Wu… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewThe all staff are helpful especially in the reception, I only remember Christina but all of them are good.
Nothing
Dear Valued Guest, We are thrilled to hear that you enjoyed the exceptional service from our team at Holiday Inn Wuhan Riverside! Your kind words about Christina and the rest of our reception staff mean the world to us. It's always our goal to ensure that each guest experiences a warm and helpful atmosphere during their stay. We're delighted to know that we were able to make a positive impact on your experience. Thank you for choosing us, and we hope to welcome you back again soon! Michelle Wu General Manager
Dear Valued Guest, We are thrilled to hear that you enjoyed the exceptional service from our team at Holiday Inn Wuhan Riverside! Your kind words about Christina and the rest of our reception staff mean the world to us. It's always our… Show more
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewRoom are renewed. Staffs also friendly and helpful. Also the best river view at Wuhan ever.
Dear guest, thank you for your kind words! We're delighted to hear that you enjoyed the newly renovated rooms at Holiday Inn Wuhan Riverside. Our dedicated staff strive to be friendly and helpful, ensuring a memorable stay. Additionally, we're thrilled that you appreciated our unparalleled river view – a sight that truly captures the essence of Wuhan. We look forward to welcoming you back soon! Michelle Wu General Manager
Dear guest, thank you for your kind words! We're delighted to hear that you enjoyed the newly renovated rooms at Holiday Inn Wuhan Riverside. Our dedicated staff strive to be friendly and helpful, ensuring a memorable stay. Additionally… Show more
Reviewed: 5 November 2024 · Stayed in October 2024
Verified reviewThe reception and housekeeping staffs are very helpful and friendly. The staffs at the cafe which serve the breakfast were extremely accommodative and provide superb service.
The mattress should be firmer
Dear Valued Guest, At Holiday Inn Wuhan Riverside, we are delighted to hear that you found our reception and housekeeping staffs to be helpful and friendly. It is our utmost pleasure to ensure that our guests feel welcomed and at home. We are particularly thrilled to know that the staff at our cafe, who serve the breakfast, were not only accommodating but also delivered superb service, adding an extra touch of warmth to your stay. Regarding the mattress firmness, we appreciate your feedback and are committed to enhancing our guests' comfort. Rest assured, we will take your suggestion into account to ensure a restful and enjoyable experience for all future visitors. Thank you for choosing Holiday Inn Wuhan Riverside. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Michelle Wu General Manager
Dear Valued Guest, At Holiday Inn Wuhan Riverside, we are delighted to hear that you found our reception and housekeeping staffs to be helpful and friendly. It is our utmost pleasure to ensure that our guests feel welcomed and at home. We … Show more
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewFriendly staff, good location
Need to check condition of mattresses
Dear Valued Guest, At Holiday Inn Wuhan Riverside, we take immense pride in receiving your feedback, and we would like to extend our heartfelt gratitude for your kind words. We are delighted to hear that our staff left a lasting on you with their warmth and friendliness, as we believe that creating a welcoming atmosphere is our utmost priority. Your appreciation of our prime location is also music to our ears, as we strive to provide a stay that not only offers comfort but also convenience for exploring the beauty and charm of Wuhan Riverside. Regarding the condition of the mattresses, we would like to assure you that we are committed to the highest standards of comfort and quality. We will conduct a thorough inspection and address any issues to ensure that all our guests enjoy a restful and rejuvenating night's sleep during their stay with us. Once again, thank you for choosing Holiday Inn Wuhan Riverside. We look forward to the opportunity to serve you again, providing an even more enhanced experience based on your valuable feedback. Michelle Wu General Manager
Dear Valued Guest, At Holiday Inn Wuhan Riverside, we take immense pride in receiving your feedback, and we would like to extend our heartfelt gratitude for your kind words. We are delighted to hear that our staff left a lasting on you wit… Show more
Reviewed: 18 September 2024 · Stayed in July 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewThis property is in a super location right on the river front in Wuhan. The river views are spectacular. The staff are very friendly and helpful.
The property disappointed in terms of the standard of decoration and general cleanliness. The windows in the breakfast area that look on to the river were quite dirty. There were stains on the ceiling and the standard of cleanliness generally was poor. I expect higher standards from an IHG Hotel and I was very surprised to find a hotel in this condition in China where standards usually are the best in the world.
Dear Valued Guest, Thank you for choosing Holiday Inn Wuhan Riverside for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you appreciated our prime location along the riverfront, offering you breathtaking views that make our property uniquely special. Your positive experience with our friendly and attentive staff is also greatly appreciated, as it reflects our commitment to providing a warm and inviting atmosphere. However, we sincerely apologize for the disappointment regarding the standard of decoration and cleanliness. Your observations are taken very seriously, and we are committed to maintaining the highest standards of excellence at all times. It is regrettable that the condition of the breakfast area windows and the stains on the ceiling did not meet your expectations. Rest assured, we have immediately addressed these issues to ensure they do not recur. We strive to be a beacon of excellence within the IHG family of hotels and are grateful for your constructive feedback, which helps us continuously improve. It is our aim to exceed expectations and provide a stay that is not only comfortable but also exceeds the high standards typically associated with hotels in China. We hope to have the opportunity to welcome you back to Holiday Inn Wuhan Riverside in the future, where we will endeavor to provide you with a truly exceptional experience. Warm regards, Wallace Wang General Manager
Dear Valued Guest, Thank you for choosing Holiday Inn Wuhan Riverside for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you appreciated our prime location along the riverfront, offe… Show more
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewLocation is excellent
Staff could not speak English
Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Wuhan Riversie. We greatly appreciate your insights and are delighted to hear that you found our location to be excellent. The prime location of our hotel is indeed one of our greatest strengths, allowing our guests to easily explore the beauty and culture of Wuhan. Regarding the language barrier you experienced with our staff, we are truly sorry to hear that this detracted from your overall experience. We strive to provide an exceptional level of service to all of our guests, and it is clear that this particular aspect did not meet your expectations. We are committed to addressing this issue and will ensure that our team is well-equipped with English-speaking staff to better serve our international guests. We hope that despite this inconvenience, you still enjoyed the comfort and amenities of our hotel. Your feedback is invaluable to us as we continuously work to improve the quality of our service. Should you wish to share any additional comments or suggestions, please do not hesitate to contact us directly. We are always here to make your next visit to Holiday Inn Wuhan Riversie a memorable and enjoyable one. Thank you once again for your loyalty and for your feedback. We look forward to welcoming you back soon. Warm regards, Wallace Wang General Manager
Dear valued guest, Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Wuhan Riversie. We greatly appreciate your insights and are delighted to hear that you found our location to be excellent. Th… Show more