Opiniones del Pandora Vista Retreat

We are delighted to see your praise for our hotel's charming environment and superior location! Indeed, the hotel is located in a peaceful place away from the hustle and bustle, allowing you to fully enjoy your own quiet time. However, this also means that it is slightly away from the bustling area, which may cause some inconvenience to your travel. We deeply apologize for this. We have been striving to balance the small regrets caused by location by providing attentive service. It seems that our staff did not disappoint you. Regarding the shortcomings you mentioned, we attach great importance to them. We will further examine the hotel's various services, and in terms of catering, we will consider how to provide you with more diverse choices. At the same time, we will also explore the possibility of cooperation with surrounding areas, striving to solve your dining problems; In terms of cost-effectiveness, we will re evaluate various costs and services, striving to provide you with a high-quality experience that better matches the price; In terms of room cleaning, we will strengthen management and supervision, strictly implement cleaning standards, and ensure that we create a spotless and comfortable space for you. Thank you again for your feedback. We look forward to your visit again, witnessing our improvement and growth, and bringing you a more perfect accommodation journey.

We are delighted to see your praise for our hotel's charming environment and superior location! Indeed, the hotel is located in a peaceful place away from the hustle and bustle, allowing you to fully enjoy your own quiet time. However, … Mostrar más

Tiffany has always put customer satisfaction first, relying on a deep understanding of local tourism resources and enthusiasm, striving to solve every problem for tourists like you, carefully planning personalized itineraries, and ensuring that everyone can have a unique and exciting trip. Your recognition is the greatest encouragement for her and makes our entire team feel proud. We deeply understand that every perfect stay experience cannot be achieved without the dedication of outstanding employees like Tiffany, as well as the support and understanding of thoughtful guests like you. I hope your time in Zhangjiajie will become a shining and beautiful chapter in your memory. Looking forward to the future, when you choose us again, we will continue to provide you with more professional and enthusiastic service to create more unforgettable travel memories. Thank you again for your recommendation. Wishing you a happy life and all the best!

Tiffany has always put customer satisfaction first, relying on a deep understanding of local tourism resources and enthusiasm, striving to solve every problem for tourists like you, carefully planning personalized itineraries, and ensuring … Mostrar más

We have noticed the limited variety of breakfast and lunch options. At present, we are actively discussing with the chef team and planning to add more diverse menu options while retaining classic Chinese dishes, covering different flavors and ingredients, in order to meet the taste needs of every customer. Afterwards, breakfast and lunch will definitely bring you more surprises. We deeply apologize for the discrepancy between the actual presentation of the room and the photo. Perhaps due to factors such as shooting angle and lighting, you have experienced this feeling. We will re evaluate the room and optimize it in terms of soft furnishings, color matching, and other aspects to make the actual environment of the room more in line with the photo effect, creating a more attractive accommodation space for you. At the same time, we will also update room photos to ensure that what is displayed to guests is the most authentic and beautiful side. Thank you again for your support and understanding. We look forward to your visit again to witness our improvement and enhancement.

We have noticed the limited variety of breakfast and lunch options. At present, we are actively discussing with the chef team and planning to add more diverse menu options while retaining classic Chinese dishes, covering different flavors a… Mostrar más

Sincerely thank you for your favor and detailed evaluation of our hotel! We have learned that you are very satisfied with the location of the hotel, which is adjacent to the entrance of Zhangjiajie National Park, bringing great convenience to your park trip. The surrounding natural scenery also immerses you in it, and the stunning swimming pool can relieve the fatigue of your journey, which makes us deeply gratified. Our employees' warm, friendly, and helpful attitude has been recognized by you, which is a great encouragement for our service work. We believe that their professional and thoughtful help will definitely add many beautiful memories to your journey. The diverse and delicious Chinese breakfast seems to have successfully conquered your taste buds. However, we sincerely apologize for the inconvenience you mentioned. The hotel's location is convenient for you to visit Zhangjiajie National Park, but it does pose certain obstacles to accessing surrounding attractions such as Tianmen Mountain and Glass Bridge, and it takes a long time to take a taxi. To improve this situation, we are actively exploring the possibility of collaborating with local transportation service providers. In the future, we hope to arrange more convenient and affordable carpooling or chartering services for our customers, reducing your travel time costs. At the same time, we will also provide guests with more detailed and diverse travel guides to surrounding attractions on the hotel's official website and booking platform, helping you plan your itinerary in advance.

Sincerely thank you for your favor and detailed evaluation of our hotel! We have learned that you are very satisfied with the location of the hotel, which is adjacent to the entrance of Zhangjiajie National Park, bringing great convenience … Mostrar más

Thank you very much for your high praise of us! We are delighted to provide you with a peaceful and superior place surrounded by nature, where you can enjoy our thoughtful service and beautiful swimming pool. We have always been committed to creating a comfortable experience for our customers, and your satisfaction is our greatest encouragement. We deeply apologize for the nighttime noise issue you mentioned. We fully understand the importance of a quiet resting environment for guests, especially when there are travel plans the next day. Although managing nighttime noise poses certain challenges, we have decided to take measures to improve the situation. Next, we will strengthen night patrols and promptly remind guests to pay attention to the volume. At the same time, more prominent signage will also be posted in public areas, advocating for everyone to maintain a quiet atmosphere together. We will do our best to provide a high-quality resting environment for every guest, and we hope that you will have a more perfect experience when you come back next time. Thank you again for your support and understanding. Looking forward to your visit again

Thank you very much for your high praise of us! We are delighted to provide you with a peaceful and superior place surrounded by nature, where you can enjoy our thoughtful service and beautiful swimming pool. We have always been committed t… Mostrar más

There are always many unforgettable moments on the journey, and your praise has become a shining mark in our memory. If you want to relive this comfort in the future, or plan to explore more beautiful scenery around you, we are always here, preparing clean rooms and enthusiastic service for you, waiting for your return. ​ Finally, I also hope that you can share the beauty of this place with your friends around you, so that more people can meet their own warm journey here!

There are always many unforgettable moments on the journey, and your praise has become a shining mark in our memory. If you want to relive this comfort in the future, or plan to explore more beautiful scenery around you, we are always here,… Mostrar más

Thank you very much for your comment and for your high praise of our staff. If you haven't made any plans before coming to Zhangjiajie, our hotel can provide you with a free itinerary plan. If you have any ideas, please let our staff know and they will help you arrange your itinerary based on your actual situation and plan a perfect vacation for you

Thank you very much for your comment and for your high praise of our staff. If you haven't made any plans before coming to Zhangjiajie, our hotel can provide you with a free itinerary plan. If you have any ideas, please let our staff kn… Mostrar más

Thank you very much for your comment. We are glad that our service has been recognized by you. We will provide free itinerary customization for our guests. If you are unsure about which scenic spots are most worth visiting, which route is most suitable for you, or how to arrange your time reasonably, just let us know and we will do our best to help you. Looking forward to your next stay.

Thank you very much for your comment. We are glad that our service has been recognized by you. We will provide free itinerary customization for our guests. If you are unsure about which scenic spots are most worth visiting, which route is m… Mostrar más

Thank you so much for taking the time to leave us this wonderful review! It's fantastic to learn that our rooms met your expectations in comfort, and our staff could contribute to your experience with their friendliness and attentiveness. We're looking forward to welcoming you back for another stay whenever your travels bring you to our corner of the world. Warm regards！ WEN

Thank you so much for taking the time to leave us this wonderful review! It's fantastic to learn that our rooms met your expectations in comfort, and our staff could contribute to your experience with their friendliness and attentiveness. W… Mostrar más

Thank you so much for taking the time to leave us this wonderful review! It's fantastic to learn that our rooms met your expectations in comfort, and our staff could contribute to your experience with their friendliness and attentiveness. We're looking forward to welcoming you back for another stay whenever your travels bring you to our corner of the world. Warm regards！ The Sunny team

Thank you so much for taking the time to leave us this wonderful review! It's fantastic to learn that our rooms met your expectations in comfort, and our staff could contribute to your experience with their friendliness and attentivene… Mostrar más