Reviews of Wyndham Grand Plaza Royale Ningbo
230 Liuting Street, Haishu District, 315010 Ningbo, China
Loading
Guests also reviewed these properties:
San Sebastián de los Reyes, Spain
Porto, Portugal
Pompei, Italy
Plaisance, France
Charleville-Mézières, France
Panama City, Panama
Leptokaria, Greece
Bibione, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBigger, newer and luxurious than expected
Not many staff speak English
Dear Guest, Thank you so much for taking the time to share your stay experience with us! Regarding the feedback that "not many staff speak English," we sincerely apologize for any inconvenience this may have caused. We have noted this issue and will immediately arrange additional English language training for our frontline staff to better assist international guests in the future. We look forward to welcoming you back again and providing you with an even more seamless and satisfying stay. Wish you all the best!
Dear Guest, Thank you so much for taking the time to share your stay experience with us! Regarding the feedback that "not many staff speak English," we sincerely apologize for any inconvenience this may have caused. We have noted … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewComfortable room, super helpful staff.
Thank you so much for your wonderful feedback! We strive to make every guest's stay as pleasant as possible, and your kind words will definitely encourage us to keep up the good work. We look forward to welcoming you back soon for another great experience!
Thank you so much for your wonderful feedback! We strive to make every guest's stay as pleasant as possible, and your kind words will definitely encourage us to keep up the good work. We look forward to welcoming you back soon for anoth… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewEverything.
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in May 2025
Verified reviewLocation.
Thank you for your recognition! We are extremely proud to receive your high praise of "excellent location". We are very glad to have precisely met your needs! Whether it's for business trips to catch the high-speed rail or for family outings, we hope this "geographical advantage" can always add points to your journey! Looking forward to meeting you again!
Thank you for your recognition! We are extremely proud to receive your high praise of "excellent location". We are very glad to have precisely met your needs! Whether it's for business trips to catch the high-speed rail or for… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewUsed to stay often in this hotel. Always pleased with friendly staff.
Dear guest, Thank you so much for your continued trust and loyalty! We're truly delighted to hear that our team's friendly service consistently makes your stays enjoyable. Whether it’s your next business trip or a leisurely visit, we can’t wait to welcome you back “home” soon! Safe travels and see you again!
Dear guest, Thank you so much for your continued trust and loyalty! We're truly delighted to hear that our team's friendly service consistently makes your stays enjoyable. Whether it’s your next business trip or a leisurely visit, w… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe hotel is very comfortable, clean, nice, with spacious rooms. It is a true pleasure to stay there - feels very safe and very cosy. The hotel staff is very friendly and helpful. And breakfast is rich, with a good variety of dishes. I love staying here and this will remain my hotel destination in Ningbo.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 1 May 2025 · Stayed in May 2025
Verified reviewDear guest, thank you for your recognition! We are glad that you had a pleasant stay. We will keep up the good work and look forward to seeing you again next time!
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewBrilliant staff, so friendly and helpful
Dear distinguished guests, hello! Thank you for your praise. Good service is what we should do! Your satisfaction is our greatest success. Looking forward to your next visit, we will use better service to make you feel the warmth of home!
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewthe staff were really friendly and helpful and considerate.
everything was great
Dear distinguished guests, hello, thank you for your full marks! Your satisfaction is our greatest motivation, and the whole team will continue to work hard to provide you with better service. Look forward to your next visit and create an unforgettable accommodation experience for you again!
Dear distinguished guests, hello, thank you for your full marks! Your satisfaction is our greatest motivation, and the whole team will continue to work hard to provide you with better service. Look forward to your next visit and create an u… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewOlder , luxury property that has been around for quite a while and desperately needs a makeover. Restaurant is not connected to main bldg. It is a very good buffet, for breakfast. The Main entry hall, has very few sitting chairs for guests . Even though the rooms are comfortable and attractive, there are definite parts that need replacements and have faded away. Front desk employees, are not proficient in the English language, Many miscommunications. Overall, a score of 6.5 out of ten. You get what you pay for.
Dear guest, thank you for taking the time to share such a detailed feedback on your stay. We are very grateful for your recognition of the quality of our breakfast, and at the same time, we deeply appreciate your constructive suggestions regarding communication convenience, facility maintenance and space planning. Regarding the issues you pointed out, we have taken the following actions: Currently, the front desk team is gradually undergoing enhanced English training; our new A-block guest rooms will be launched in May, offering a brand-new experience. As an expression of our apology, we sincerely invite you to stay with us again next time and we will upgrade you to the new rooms to let you experience a different Wyndham.
Dear guest, thank you for taking the time to share such a detailed feedback on your stay. We are very grateful for your recognition of the quality of our breakfast, and at the same time, we deeply appreciate your constructive suggestions re… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified review