Nothing

Suite was amazing price quality Older hotel but perfectly maintained One of the best lounges I had in china over the last 10 years - compliments to the staff

Stayed in August 2025

Very Nice

Stayed in March 2025

Nothing

Everything was super 👌

Stayed in January 2025

The toilet had issues. It would get clogged every time someone used it for number two. No paper or trash was thrown into the toilet.

We really liked the family room. For large family like ours, it's difficult to fit into a standard room, and getting two separate rooms makes it inconvenient to constantly move between them. Staying in spacious room that solved this issue was very confortable.

Stayed in January 2025

Smoke smell was in the room even it was non smoking floor. 20th floor.

High quality service and clean

Stayed in December 2024

Xiao yue provided exceptional service and is very generous. The room was very clean and the staff were friendly.

Stayed in November 2024

I wish there were lot more fruits

Having breakfast is the best decision Bakery was good

Stayed in October 2024

Having experienced other Shangri-Las in the world this one seems dated and the facilities such as the on site gym is lacking when even compared to the one in Ulaanbaatar which had more equipments such as an Olympic Lifting platform and lifting cage.

The location of the hotel is very central and close to restaurants, shopping and sights. It's easy to get a taxi to go here from the train station or the airport. Their breakfast had a wide selection of foods that'll satisfy even the pickiest eaters. Horizon Business Lounge was also a nice bonus for those paying for the privilege. The staff were all professional and friendly.

Stayed in September 2024

It’s a bit old style

Good service, safe choice.

Stayed in August 2024

Wifi was weak

Staff was trying to be very helpful But very few spoke english

Stayed in August 2024

We visited to Huh hot to have a fun, and chose Shangri-La hotel. Most of staffs were spoken in English, but not all. Fortunately we met LinDaHai, a mongolian room attendant, Aviva Chen, who served us enthusiastically and in an orderly manner. She sent us some bottles of water during our stay in period of hot weather, let us feeling the warmth of home. Thanks a lot.

Stayed in August 2024

Nothing

The location was convenient, rooms were clean and comfortable. Staff were helpful, especially Linda Hai and Aviva Chen, who were asking if we need anything and were willing to help.

Stayed in August 2024

Room service was best 100% thank Linda Hai

Stayed in April 2024

There weren't enough good things in the fridge

who worked diligently and sincerely to help us every day. 

Stayed in April 2024

There weren't enough good things in the fridge

who worked diligently and sincerely to help us every day.

Stayed in April 2024

I was disappointed that the staff refused to credit points to my Shangri-La Circle card during my three-day stay.

My recent stay at the Shangri-La Huhhot was nothing short of exceptional, reaffirming my trust in the Shangri-La brand for delivering unparalleled luxury and hospitality. From the moment I stepped into the hotel, I was enveloped in the signature Shangri-La fragrance, a delightful sensory experience that instantly set the tone for a memorable stay. Situated in the bustling city center, Shangri-La Huhhot proved to be the perfect choice for my shopping expedition with my two daughters. The convenience of being within close proximity to major shopping malls and restaurants was a game-changer. It made our exploration of Huhhot's retail scene a breeze, allowing us to effortlessly access the best retail therapy options the city had to offer. The hotel's commitment to maintaining the high standards associated with the Shangri-La name was evident in every aspect of our stay. The staff, true to the brand's reputation, was not only professional but also remarkably friendly and accommodating. From the concierge to the housekeeping team, every interaction was marked by genuine warmth and a commitment to ensuring our comfort. The rooms were a haven of luxury, offering a perfect blend of comfort and style. Impeccably clean and well-appointed, they provided a welcome retreat after a day of shopping and exploration. The attention to detail, from the plush bedding to the well-designed interiors, was a testament to the hotel's commitment to creating a superior guest experience. The central location, combined with the exceptional service and luxurious ambiance, makes Shangri-La Huhhot a standout choice for anyone visiting the city. I wholeheartedly recommend this hotel to fellow travelers, whether for business or leisure. If you appreciate a perfect blend of convenience, luxury, and warm hospitality, Shangri-La Huhhot is the place to be. I look forward to returning and creating more cherished memories at this remarkable establishment.

Stayed in January 2024

Clean room

Stayed in December 2023

Nothing

Jakuzzi and breakfast

Stayed in December 2023

Didn't have spa treatments unlike most Shangri-la's I've stayed in previously.

Upgraded to club room so could use the excellent lounge. Staff attentive and helpful.

Stayed in September 2023

Old and not good beeakfast

Popular international hotrl chain

Stayed in April 2025

This review is hidden because it doesn't meet our guidelines.

I like the area but no one cannot speak English so its sa hard to communicate each other. I ordered meal at the room, so manager said me okay. She didnt ask anything. I just ordered my meal. I waited for 2 hours, After I called them, ask them when will bring my food, she said me i didnt understand. She didnt apologize. I was so nervous. Please someone speak english little.

Location is the best, i can easy to go shopping mall, service was fine.

Stayed in December 2024

The staff is not good in speaking English

The bedroom is spacious

Stayed in June 2024

Dirty, bathroom and some furniture was broken. They did payment Cheating on booking.com. The Booking.com price is not real price. After checked out, they add many unknown payment such as taxes, Room service payment, and room services payment taxes for final balance.

Nothing

Stayed in April 2024