Nothing!

Suzhou is so beautiful, and these apart-hotel rooms are such a comfortable and convenient place to stay. Rooms are huge, well equipped, and fantastic value for money! Walking distance from restaurants, supermarkets, and opposite a huge mall. Located merely metres from the metro station. Reception staff are incredibly helpful. Breakfast was good and there is also a beautiful garden in the centre of the hotel. This was one of my favourite places to stay in all of China, and I will definitely stay again during my next visit.

Stayed in July 2025

Excellent location near Shantang and Lingering Garden. Opposite CC Mall. Top notch modern facilities. Gym, pool, good breakfast with fresh noodles and fruits as well as some western items. The hotel just opened a year ago so everything is new, clean and modern. Flats are generously sized. High quality washer dryers are in each room which are very helpful. Beds are very comfortable. High end branded washing products and house slippers. While the accommodation is excellent, the best thing of all is the staff. All the staff we encountered during our stay (like Adrian) were very helpful and accommodating. We could have a late check out, shower after checking out. They helped with all our requests even though the hotel was very busy. Will be back! My family and I (from Australia, England and Malaysia) really enjoyed our first time in Suzhou.

Stayed in July 2025

Nil

Well maintained and functional.

Stayed in June 2025

Took us a while to locate the restaurant.

There is a beautiful garden inside the property. There is also washing machine inside the apartment and we were able to get our clothes washed and dried during the trip.

Stayed in May 2025

Absolutely nothing to dislike about this place!! Enjoy the beautiful experience and also free traditional outfit experiences for all ages! It is suitable for both short and long stay guests!! Very cozy and spacious as well. Beyond value for money and deserves all kinds of praises they can get! I hope this will never change!

I absolutely loved their service and the hospitality they provided. I felt as though it was a home away from home. The entire staff member made my experience there so much more lovely and really went beyond the usual routine to ensure maximum comfort and assisted with anything possible but without feeling as if it was pushed to be done. I had packages that were missing and the staff tried to contact the personnel so many times for me, for that I am extremely thankful! I also liked the touch of using WeChat to communicate instead of having to call the front office or different departments all the time. Not to mention the adorable little robot who brings our delivery up to us and saved us from walking downstairs. The staff members, when they found out i was preparing for my wedding also sent their well wishes and gifts for me. I have been left speechless and it makes me want to come back to suzhou so much just to enjoy this all over again. Thank you so so much for everything!!!

Stayed in May 2025

The cups in the kitchen look desperate. No kitchen towels or serviette to dry hands in the kitchen (How do locals dry their hands after washing in the sink?) No comfortable seats in the hotel garden but ok just stood there for a few minutes and go.

Comfortable, clean, quiet , spacious with good air conditioning apartment for two people. Excellent Japanese toilet. Near metro station. Friendly & polite receptionists - the nice looking guy who checked us in and the beautiful lady who gave us advice where to eat squirrel fish in good restaurants. THANK YOU.

Stayed in April 2025

Super place! The room is huge and the beds are very comfortable. It is located right across a big mall, right next to the metro, and 15’ minutes walk to old town. The spa opens until 24:00 which was awesome! Highly recommend

Stayed in May 2025

Nothing

The facilities and staff especially An Ge is very helpful

Stayed in April 2025

the rooms soundproofing isnt great, but it didnt affect the stay at all.

Breakfast is good, very local. Noodle soup, breads and pastries, baozi etc The staff are amazing, very friendly and supportive. The location is great, facilities like pool and gym are very good

Stayed in April 2025

The shower door isn’t tight, so water came out into the toilet area. Not a big problem but was a bit inconvenient to clean up afterwards.

It’s new and have great facilities.

Stayed in April 2025

nothing to complain

Ample facilities, clean and great room, great food options around and loving the classical garden right in the middle of the compound

Stayed in April 2025

The hotel apparently only has a Chinese name, written in Chinese characters. This may be a bit difficult to handle if you don't know the language.

Very modern hotel close to a metro station, shopping malls and restaurants. I was given a room upgrade which was a very comfortable and modern suite. Unfortunately I only stayed for one night. I would definitely choose this hotel again. The reception staff speak English.

Stayed in March 2025

Yr property room is clean,well-located and fully equipped with individual washing machine which helps. The private garden in the property also gives the guests great experience in photo-taking in the premises. Would recommend mini tube of skin lotion could be provided to guests in the room. Also regret to feedback that the wi-fi in the guest room is very weak. Meanwhile, we would like to compliment yr front-office staff, named 侯先生who had been very helpful in our course of stay in yr property. We will be back for future trips. Thank you.

Stayed in April 2025

1. Awesome location, walking distance to山塘街 2. Room facilities terrific 3. Staffs were helpful and friendly 4. Suitable to bring baby and children 5. Breakfast many varieties

Stayed in March 2025

Nothing, everything is perfect.

Very spacious and comfortable rooms, has everything a family needs. Staffs are extremely friendly & helpful.

Stayed in January 2025

Nothing

Very clean. The facilities are great and the staff exceptional

Stayed in December 2024

Shower room is small

Breakfast and room size are great

Stayed in July 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in December 2024