Reviews of Lux Cabins Hotel Shenzhen
Podium 4A, Block A, Union Square, 5022 Riverside Avenue, Futian, 518000 Shenzhen, China
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staff
Internet is not stable
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewLocation is near subway, that’s nice! And also staff is really friendly and willing to help.
Pictures look perfect, reality is terrible. Everything is broken, dirty and destroyed. Fridge doesn’t work, rooms smell terrible of smoke, everything is dirty beyond cleaning.
Dear valued guest, you very much for your stay and detailedfeedback. lt is precisely because of guests like you whoconstantly show concern and urge us that we are able toconstantlyidentify problems in our work, make correctionsand achieve continuous improvement. From your feedback,we regret to see that this stay did not meet yourexpectations.We sincerely apologize for the inconveniencecaused! Regarding the issues you mentioned, the hotelattaches greatimportance to them and has conducted athorough investigation and timely rectification. Yourtolerance and understanding are a great encouragementand support for our work! We sincerely look forward to yournext visit.
Dear valued guest, you very much for your stay and detailedfeedback. lt is precisely because of guests like you whoconstantly show concern and urge us that we are able toconstantlyidentify problems in our work, make correctionsand achieve c… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewmy room was not cleaned.
Location.
Dear guests, thank you for your review of our hotel! We are deeply sorry for your experience during your stayat our hotel. Your valuable feedback is extremely important to us. We will convey your opinions to therelevant departments to improve the service quality. We hope you will choose to stay with us again and giveus the opportunity to apologize. We look forward to your visit again!
Dear guests, thank you for your review of our hotel! We are deeply sorry for your experience during your stayat our hotel. Your valuable feedback is extremely important to us. We will convey your opinions to therelevant departments to impro… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewEven i has my credit card guaranteed i was ask to pay in advance cash. I was disappointed
Location is ok
Dear guests, hello! We are very grateful for your patronage and feedback! Please allow us toexpress our deepest apologies for not being able to satisfy your expectations. This is becausethe hote, cannot receive the room charges for the orders placed on the Booking foreipnwebsite platform! Therefore, for all the orders placed on the Booking foreign website, theroom charges need to be paid in person at the front desk. The hotel staff will click "Guest ha.paid the full room charge"on the website.The Booking platform will refund the roomcharges previously paid by the guests on the platform, We are very sorry for theinconvenience caused to you. Thank you for your feedback. We look forward to serving youagain. We wish you a pleasant life.
Dear guests, hello! We are very grateful for your patronage and feedback! Please allow us toexpress our deepest apologies for not being able to satisfy your expectations. This is becausethe hote, cannot receive the room charges for the orde… Show more
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewLocation was good.
The shower was so bad water was everywhere.
Dear guests, thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, we will inform the relevant departments to improve the quality of service, hope to book this hotel again, give us a chance to apologize. Looking forward to visiting again!
Dear guests, thank you for your review of the hotel! We are very sorry for your experience during your stay at the hotel. Your valuable comments are very important to us, we will inform the relevant departments to improve the quality of ser… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewStaff Wifi Toilets Rooftop bar Neighborhood Location
Stained carpet No coffee Breakfast finishes too early
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewFutian in Shenzhen is basically a commercial district. It is good for commercial activities.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewFood nearby is OK
I paid extra for a bigger bed, and the rental is expensive comparing the same level hotel and facilities.
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewBreakfast, Comfort, Cleaning, Price and location.
there was no wardrobe.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 November 2024 · Stayed in November 2024
Verified reviewReviewed: 27 October 2024 · Stayed in September 2024
Verified reviewReviewed: 27 October 2024 · Stayed in September 2024
Verified review