Reviews of Crowne Plaza Huangshan Yucheng by IHG
No.1 Huizhou Avenue, Tunxi District, Tunxi District, 245000 Huangshan, China

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Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewAll was good
Friendly staff Clean room All good
Dear Valued Guest, Greetings from Crowne Plaza Huangshan Yucheng! We are truly honored that your simple yet powerful words, "everything is perfect," shine like morning stars over the Xin’an River, illuminating every detail we cherish—from the fresh scent of immaculate linens to the warmth in our staff’s smiling eyes. This effortless satisfaction is the most genuine accolade under Huizhou’s ancient eaves. When you return to our riverside retreat, you might discover serendipitous moments: a surprise tea station awaiting at the corridor’s turn, or a glimpse of egrets skimming the wetlands through your window. May your heart remain as clear as mountain streams, and your journey flow with effortless grace!Marketing & Communications
Dear Valued Guest, Greetings from Crowne Plaza Huangshan Yucheng! We are truly honored that your simple yet powerful words, "everything is perfect," shine like morning stars over the Xin’an River, illuminating every detail we cher… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe hotel is nice and well-located. Easy to get a taxi. The breakfast spread was great! The hotel service staff are friendly and helpful.
Dear Guest, Greetings from Crowne Plaza Huangshan Yucheng! Thank you for sharing such heartwarming feedback about your stay. Your praise for our prime location and seamless transportation resonates like a harmonious duet between the bustling Tunxi Old Street and the rippling Xin’an River. Our authentic breakfast flavors and the genuine warmth of our staff, reminiscent of the timeless charm of Huizhou’s ancient alleys, aim to quietly exceed your travel expectations. We look forward to welcoming you back, where beyond convenience, you’ll discover surprises like morning light dancing over the wetlands or the essence of Huangshan spring hidden in a cup of Maofeng tea. May your journeys always be filled with warmth and wonder! Crowne Plaza Huangshan Yucheng | Marketing & Communications
Dear Guest, Greetings from Crowne Plaza Huangshan Yucheng! Thank you for sharing such heartwarming feedback about your stay. Your praise for our prime location and seamless transportation resonates like a harmonious duet between the bustlin… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewNothing.
Dear Guest: Hello! Thank you so much for choosing Crowne Plaza Huangshan Yucheng and sharing your positive experience with us. We are truly delighted to hear that Betty was able to assist you in facilitating and arranging all your transportation needs, as well as organizing tour guides for both Huangshan and Wuyuan. Betty's dedication to ensuring a seamless and enjoyable stay for our guests is exactly what we strive for at our hotel. Your kind words about her efforts are a great encouragement to our entire team. We will make sure to pass on your appreciation to Betty. We look forward to welcoming you back to our hotel in the future and providing you with another outstanding experience. Wish you all the best in your future travels and daily life! Marketing Communications Department
Dear Guest: Hello! Thank you so much for choosing Crowne Plaza Huangshan Yucheng and sharing your positive experience with us. We are truly delighted to hear that Betty was able to assist you in facilitating and arranging all your transpor… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewThe staff organized for trips that required WeChat only bookings and found us drivers to take us around( less than tours). We comfortably saw a lot of things plus Huangshan mountain from one gate
Dear Guest: Hello! We sincerely appreciate you choosing Crowne Plaza Huangshan Yucheng and sharing your unique experience with us. We're thrilled to know that our staff organized a special trip which could be reserved via WeChat, and arranged a driver for you, providing a more personalized experience compared to group tours. It's great that you were able to comfortably visit many scenic spots starting from one entrance and also had the opportunity to explore Huangshan. Our team is committed to creating such tailored and pleasant experiences for our guests. Your feedback is highly valuable to us and encourages us to keep up the good work. We look forward to welcoming you back and offering you more memorable stays in the future. Wish you all the best in your life and further travels! Marketing Communications Department
Dear Guest: Hello! We sincerely appreciate you choosing Crowne Plaza Huangshan Yucheng and sharing your unique experience with us. We're thrilled to know that our staff organized a special trip which could be reserved via WeChat, and a… Show more
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewDear Guest, Hello! Thank you for choosing Crowne Plaza Huangshan Yucheng! Your satisfaction is the greatest driving force for us to move forward. Our team will always provide you with warm service and focus on quality details to create a comfortable journey for you every time. We look forward to seeing you again. We wish you a smooth life and all the best! Marketing Communications Department
Dear Guest, Hello! Thank you for choosing Crowne Plaza Huangshan Yucheng! Your satisfaction is the greatest driving force for us to move forward. Our team will always provide you with warm service and focus on quality details to create a c… Show more
Reviewed: 31 December 2024 · Stayed in October 2024
Verified reviewDear friend, having read your feedback, we are overjoyed! Thank you for complimenting our service. We always maintain our enthusiasm to help you out. In terms of sanitation, we carry out meticulous cleaning every day to keep everything spotless. Outside the hotel, it is full of lush greenery, with fresh air and a pleasant environment. We look forward to your next visit so that you can continue to experience this wonderfulness. We are always ready to serve you wholeheartedly.
Dear friend, having read your feedback, we are overjoyed! Thank you for complimenting our service. We always maintain our enthusiasm to help you out. In terms of sanitation, we carry out meticulous cleaning every day to keep everything spo… Show more
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewVery good
No more know English here
Dear guests, thank you for staying with us! The hotel enjoys a unique geographical location. The surrounding environment is breathtakingly beautiful, with charming river views and the riverside walkway adding more fun. The internal environment of the hotel is elegant and comfortable. Service is our pride. From the moment you step into the hotel, every staff member is dedicated to serving you wholeheartedly, striving to create a perfect experience for you. We are looking forward to your next visit.
Dear guests, thank you for staying with us! The hotel enjoys a unique geographical location. The surrounding environment is breathtakingly beautiful, with charming river views and the riverside walkway adding more fun. The internal environm… Show more
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 27 December 2023 · Stayed in December 2023
Verified reviewHave sports center
The staff can’t speak English
Dear Guest,Thank you very much for choosing our hotel and sharing your experience at the Crowne Plaza Hotel Yuxian. Our hotel boasts panoramic river views, with a high vegetation coverage and a rich supply of negative oxygen ions. The location is exquisite, with convenient transportation, adjacent to Highway 3, Huangshan North Railway Station and airports within 2 minutes' drive, and 30 and 15 minutes' drive respectively. Your feedback allows us the opportunity to improve and provide better service. We value your valuable suggestions and promise to take active measures to meet your needs. Once again, thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future. We wish you a happy stay!
Dear Guest,Thank you very much for choosing our hotel and sharing your experience at the Crowne Plaza Hotel Yuxian. Our hotel boasts panoramic river views, with a high vegetation coverage and a rich supply of negative oxygen ions. The locat… Show more
Reviewed: 26 December 2023 · Stayed in December 2023
Verified reviewThe location is good and I think the breakfast spread is nice. Overall, the hotel is large and the rooms are also good and comfortable as they are big and toilet is big too.
Disappointed in the sense that the Main Lobby and also the breakfast restaurant is not properly heated. Even the staff have to wear Overcoats indoor in the check in area and I could see that many of the staff in the restaurant was shivering. Did not want to stay in the Lobby area at all and would not even want to have a drink at the Bar as it is not comfortable. Breakfast spread was nice but it is difficult to enjoy the food when you are also shivering from the cold.
Dear distinguished guests, hello! We sincerely thank you for choosing Crowne Plaza Yucheng and sharing your stay experience with us. We are sincerely grateful to you for taking the time to provide us with feedback. The hotel is strategically located on the bank of the scenic Xin'an River, so that you can enjoy the beautiful natural landscape and feel the tranquility and beauty of nature, whether in the guest room or in the restaurant. Our hotel provides you with the best service experience with first-class service quality and professional work team. We have shared your valuable comments with the relevant departments and included the improvement in our schedule. You carefully and responsibly record the check-in experience, so that we can have a deeper understanding to further enhance our services. Your experience is of great value to our superior service and to other distinguished guests. I sincerely look forward to your visit again. I wish you a happy life!
Dear distinguished guests, hello! We sincerely thank you for choosing Crowne Plaza Yucheng and sharing your stay experience with us. We are sincerely grateful to you for taking the time to provide us with feedback. The hotel is strategicall… Show more
Reviewed: 15 December 2023 · Stayed in December 2023
Verified reviewRoom n facilities are well maintained
Breakfast range n service can be better. Coffee was not easily available. More Western options.
Dear Guest, We sincerely appreciate your choosing to stay at the Huangshan Yichang Crowne Plaza Hotel and are grateful for your positive feedback and sharing of your experience. We are delighted to learn that you have been impressed by our location, situated as it is on the picturesque Xuan'an Riverbank, with the neighboring Binjiang Park just across the way, providing ample opportunities for leisurely walks and cycling. We strive to provide quality service and an enjoyable experience, in order to ensure your comfort and satisfaction. We look forward to welcoming you back again.
Dear Guest, We sincerely appreciate your choosing to stay at the Huangshan Yichang Crowne Plaza Hotel and are grateful for your positive feedback and sharing of your experience. We are delighted to learn that you have been impressed by our… Show more
Reviewed: 14 December 2023 · Stayed in December 2023
Verified reviewReviewed: 29 November 2023 · Stayed in November 2023
Verified reviewThe location is near to the river that has a pedestrian walk with trees and plants along the way. Air is fresh and breezy. The hotel has a grand appearance at the lobby and my room is modern, clean, spacious and has a balcony overlooking the river.
When I arrived at the hotel, I was shocked by the doorman and the bellhop who waited for us to take our heavy luggage down from the taxi without giving us a hand. On the first night we had our dinner at their Chinese restaurant and was again shocked by the waitress attitude, after being given the menu, she returned to get our orders within 5 minutes and I said we were not ready yet. She disappeared completely after a very long time. I noticed there were only about 3 tables in the big restaurant. I don't think they care about customer service and may not stay at this hotel again.
Dear Guest, Thank you for staying at the Crowne Plaza Hotel recently and sharing your experience. We have always emphasized on guest experience, and we actively discuss your valuable feedback and suggestions. We have targeted improvements based on your issues, and our goal has always been to provide a genuine hospitality experience for every customer. We are very much looking forward to the opportunity to serve you again and are confident that we can improve and further enhance our service quality. Best Regards,
Dear Guest, Thank you for staying at the Crowne Plaza Hotel recently and sharing your experience. We have always emphasized on guest experience, and we actively discuss your valuable feedback and suggestions. We have targeted improvements … Show more
Reviewed: 8 August 2023 · Stayed in July 2023
Verified reviewBreakfast is great. Restaurant is also great.
Facility is a bit old.
Dear Guest, First of all, I would like to thank you for taking the time out of your busy schedule to leave a review on our hotel. I am glad that you enjoyed your stay with us and appreciate your kind words about our staff and our hotel. It was a pleasure having you at our hotel. We sincerely hope that our hospitality will leave a warm and pleasant memory in your mind. We look forward to welcoming you again and wish you a happy and fulfilling stay!
Dear Guest, First of all, I would like to thank you for taking the time out of your busy schedule to leave a review on our hotel. I am glad that you enjoyed your stay with us and appreciate your kind words about our staff and our hotel. I… Show more
Reviewed: 31 May 2023 · Stayed in April 2023
Verified review